How to Switch Your Checking Account with Ease Pocket Change Podcast

In this episode of the Pocket Change podcast, we discuss the frustrations people may experience with their banking and the process of switching accounts. Brandy Ahlquist, the Vice President of Member Experience and Innovation at Leaders Credit Union, shares valuable insights on making the switch and how our members can have a step-by-step guide to walk them through the process.
 
1:35-2:40 - About Brandy & member experience
3:16-5:20 - The first step in switching
6:00-7:31 - Next steps in switching
7:36-8:12 - The hardest part in switching
8:51-10:52 - Personal experience switching
11:31-12:22 - How does our guide help member experience?
12:28-13:08- Why do people think it's hard to switch?
12:18-14:20 - Why would you choose Leaders?
14:41-15:30 - Why has Brandy stayed at Leaders so long?
 
Are you thinking of making the switch?
You can visit leaderscu.com/switch, where you can find the Ditch & Switch Kit and access additional resources for a seamless account-switching experience.
The Pocket Change Podcast is brought to you by Leaders Credit Union. Learn more at leaderscu.com.