Many times we want to reject or invalidate someone’s feelings simply because we know we’ve hurt them — no matter the intention. But there’s no dismissing someone’s feelings. Which is why it’s so important to understand and validate the feelings of the people you love. In this episode, Chalene sheds some light on how to better communicate! She’ll talk you through a process of creating empathy for those around you and then offers tips on how best to respond in potentially tense situations.