Cruising Altitude

Firstup
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Cruising Altitude

If you are a leader at a company with over 30,000 employees, managing employee experience is a little different. Problems are more complex, and implementing change is more difficult. In this podcast, we will talk to leaders who are designing the best digital employee experiences in the world - from the front lines to the back office. Life is different over 30,000. Welcome to Cruising Altitude. Hosted by Firstup Founder and CEO, Nicole Alvino.

  1. 25 OCT

    Taking Employee Engagement to New Heights with Elizabeth Bryant of Southwest Airlines

    This episode of Cruising Altitude features a conversation with Elizabeth Bryant, Senior Vice President and Chief People Officer at Southwest Airlines, hosted by Nicole Alvino, CEO and co-founder of FirstUp. Elizabeth and Nicole discuss the importance of employee engagement and its impact on organizational success. The conversation explores Southwest's employee-centered approach, leadership development strategies, and the link between employee treatment and customer experience. Bryant shares insights on creating a culture of learning, valuing employee contributions, and fostering an environment that supports growth and innovation across Southwest's 75,000-strong workforce. Listeners gain valuable lessons on personalized employee journeys and the significance of leadership in enhancing employee satisfaction and company profitability.

    37 min

  2. 2 OCT

    HR Innovation at Diageo: A Conversation with Brittany Polanco

    This episode of Cruising Altitude features a conversation with Brittany Polanco, Director of HR Innovation at Diageo, hosted by Nicole Alvino, CEO and co-founder of FirstUp. They discuss the critical role of leadership in shaping the energy and attitude of work, whether in-person or remote. Brittany shares insights on the importance of empowering leaders, co-creating employee experiences, and driving organizational innovation. They also explore the integration of AI in HR and the future of the HR function. Brittany, who has over 10 years of HR experience including roles at Hilton Worldwide and PepsiCo, emphasizes the need for leaders to have a clear vision and create environments that encourage creativity and collaboration. The episode touches on the importance of psychological safety, the nuances of employee experience, and the significance of continuous learning.

    34 min

  3. 17 ABR

    Data Empowerment and Positive Culture: Insights from Tim Gerend at Northwestern Mutual

    This episode of Cruising Altitude features an insightful conversation with Tim Gerend, President at Northwestern Mutual. He previously served as Northwestern Mutual's Executive Vice President and Chief Distribution Officer. The discussion with host Nicole Alvino highlights the critical role of data in understanding and improving the employee experience, drawing a direct correlation to business success. Gerend shares his journey and the various leadership roles he's taken on at Northwestern Mutual, emphasizing the company's mission-driven culture and the focus on providing exceptional employee and client experiences. The conversation also explores the importance of technology, including AI, in creating efficiency and personalization for both employees and clients, aiming towards a future where personal growth and business growth go hand in hand. Sponsored by FirstUp, this episode provides valuable insights into leveraging data and technology to foster a culture of excellence and teamwork.

    23 min

  4. 3 ABR

    Matching the Employee Experience to the Customer Experience with Shaelyn Otikor, SVP & Head of Global Digital Workplace Strategy at Northern Trust Asset Servicing

    This episode features an interview with Shaelyn Otikor, Senior Vice President and Head of Global Digital Workplace Strategy at Northern Trust in the Asset Servicing business unit. The Asset Servicing business unit contains 15,000 of the company's 25,000 employees across 20 countries. Shaelyn has been with Northern Trust for over 28 years. And today, our host Nicole Alvino is talking with Shaelyn about re-engineering digital employee processes for greater efficiency, empowering employees to drive their own career at Northern Trust. and not being afraid to get in the weeds.

    32 min

  5. 20 MAR

    Fizzing with Wisdom: PepsiCo’s HR Strategies for Success with Andrea Ferrara

    This episode features an interview with Andrea Ferrara, Senior Vice President and Chief Human Resources Officer for PepsiCo Beverages North America. PBNA is PepsiCo’s $21 billion beverage business and Global Foodservice with a portfolio that includes Pepsi, Gatorade, Rockstar Energy Drink, and more. Andrea is a 30-year veteran of PepsiCo and currently leads the HR function for their 60,000 employees across 400 locations in the U.S. and Canada. In this episode, host Nicole Alvino and Andrea discuss forming a psychological contract with employees early on, balancing standardization and customization of the employee experience, and building a change practice to agilely meet employee needs.

    30 min

  6. 6 MAR

    Introducing Our New Host, Nicole Alvino!

    This episode features an interview with Nicole Alvino. Nicole is a visionary entrepreneur and CEO with a passion for transforming the employee experience. As the Founder and Chief Executive Officer of Firstup, a leading enterprise SaaS company, Nicole is responsible for driving innovation and growth in employee experience, engagement and communications. She believes that investing in employees is key to building high performance cultures that improve the top and bottom lines of any business, and is proud to call 40 of the Fortune 100 customers. In this episode, Nicole talks about how the employee experience starts with the pre-hire motion all the way through retirement, how to hyper-personalize it for each employee, and working cross-functionally to deliver a truly exceptional employee experience.

    19 min

  7. 28 FEB

    Welcome to Season 3 of Cruising Altitude!

    Welcome to Season 3 of Cruising Altitude, hosted by Nicole Alvino and brought to you by Firstup.

    1 min

  8. 05/07/2023

    How to Create One Employee Superapp to Rule Them All with Richard McColl, VP of People Technology at Walmart

    This episode features an interview with Richard McColl, Vice President of People Technology at Walmart. Richard applies Human Centric Design, Design Thinking, AI, and Technology to the associate experience at Walmart. Prior to joining Walmart, Richard served IBM for over 18 years, having held several leadership roles including Vice President and Senior Partner, Talent Technology Practice Leader. And on this episode, Richard is discussing the ins and outs of Walmart’s Superapp, applying design thinking to the employee journey, and crafting one seamless digital experience that can do everything from inform employees about their credit score to support their mental wellbeing.

    29 min
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If you are a leader at a company with over 30,000 employees, managing employee experience is a little different. Problems are more complex, and implementing change is more difficult. In this podcast, we will talk to leaders who are designing the best digital employee experiences in the world - from the front lines to the back office. Life is different over 30,000. Welcome to Cruising Altitude. Hosted by Firstup Founder and CEO, Nicole Alvino.

Información

  • Creador
    Firstup
  • Años de actividad
    2021 - 2024
  • Episodios
    46
  • Clasificación
    Apto
  • Copyright
    © Firstup
  • Mostrar sitio web
    Cruising Altitude

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