HVAC Success Secrets: Revealed Thaddeus Tondu & Evan Hoffman

Check out our latest episode of HVAC Success Secrets: Revealed with Michael Israel from Zuper! We discuss how to improve customer service, get your team on board with new tech, and ensure good communication. It's full of great tips that you shouldn't miss.Here’s What You’ll Learn:Boosting Your Team: Michael explains why getting key team members to try out new stuff is crucial. He suggests giving them solid training and making sure they're actually into these changes before everyone else jumps...

Live from the Any Hour Group, we were joined by Alyssa Briggs, one of the many key players that make Any Hour a success. Tune in to hear Alyssa's journey from CSR to CCR Manager and the transformative role of specialized roles in customer service. Here are 3 key takeaways:1. Embrace Technology and Specialization: As your business grows, leveraging technology and creating specialized roles play pivotal roles in enhancing efficiency and customer service.2. Invest in Training: Committing to...

Check out our latest episode of HVAC Success Secrets: Revealed, where we hosted Kevin Van Orman, President of Business Development and Regional Manager for the Any Hour Group. He started out as a technician and worked his way up into the family business. He helped grow the HVAC division from $5 to $50 million.Kevin brings a unique perspective to the art of leadership, communication, and building a thriving work culture. Here's why you shouldn’t miss this episode:Leadership Development: Kevin’...

This week on HVAC Success Secrets: Revealed, we had the pleasure of hosting Rhonda Chaney, a seasoned expert in HVAC coaching and business development from BDR. With over a decade of industry experience, Rhonda shared invaluable insights on boosting HVAC business profits, improving team efficiency, and the pivotal role of coaching.3 Key Takeaways:Hands-On Training’s Impact: Rhonda emphasizes the significance of practical, hands-on training in the HVAC industry to ensure technicians and instal...

In our latest episode of HVAC Revealed, we sit down with Daniel Simon from Coast Pay, a fintech and fleet management pro. Daniel shares how bringing new tech into the home service industry can really shake things up and make them more modern.He discusses how smart payment tech can cut fuel costs by about 9-10% and save managers around 16 hours of work annually. Daniel also discusses common problems with managing fleets, like the misuse of company resources, and offers practical tech solutions...

In our latest episode, Katy Waters, the marketing director at Dyess Air and Plumbing, joins Evan for an engaging conversation on HVAC marketing strategies, data analysis, and market trends. If you’re struggling with how to bring your marketing to the next level, this episode is for you.Here are 3 key takeaways:Data-Driven Decisions: Katy emphasizes the importance of leveraging data from platforms like ServiceTitan combined with market share analysis to tailor strategies for different markets,...