44 episodes

If HR is one of the most soul-crushing industries to work in, how come we’re not talking about it more? I Hate it Here is the unflinching podcast where People professionals to talk honestly and openly about HR, sharing best-in-class resources to make the hardest job in the world that little bit easier. Hosted by Hebba Youssef, Chief People Officer at Workweek and creator of the I Hate it Here podcast and newsletter, this show is for HR People who want to get things done right - even if they do feel a bit empty inside from time to time. You’ll hear from industry insiders, not just the same old voices, sharing all the things you’re secretly thinking but never said out loud, digging into real-life examples, and delivering practical solutions and strategies for your people team.

I Hate It Here Hebba Youssef

    • Business
    • 4.7 • 23 Ratings

If HR is one of the most soul-crushing industries to work in, how come we’re not talking about it more? I Hate it Here is the unflinching podcast where People professionals to talk honestly and openly about HR, sharing best-in-class resources to make the hardest job in the world that little bit easier. Hosted by Hebba Youssef, Chief People Officer at Workweek and creator of the I Hate it Here podcast and newsletter, this show is for HR People who want to get things done right - even if they do feel a bit empty inside from time to time. You’ll hear from industry insiders, not just the same old voices, sharing all the things you’re secretly thinking but never said out loud, digging into real-life examples, and delivering practical solutions and strategies for your people team.

    S4 E9: Getting Personal: How Individualized Communications Boost Morale, with Nicole Alvino of Firstup

    S4 E9: Getting Personal: How Individualized Communications Boost Morale, with Nicole Alvino of Firstup

    If anyone preaches to you about the power of authenticity in the workplace, pay attention when it’s coming from an ex-Enron employee who has a few thoughts about how a little honesty can go a long way for a company. 
    Needless to say Nicole Alvino knows a thing or two about the value of authentic leadership, thanks to her early Enron experience. As the current CEO and Founder of Firstup, she’s on a mission to revolutionize intelligent, personalized employee communication and to deliver a phenomenal employee experience.
    She chats with Hebba about how personalization can make or break employee engagement rates and explains why individualized processes are the key to preventing burnout and producing more meaningful interactions.
    Plus, how can you implement video and omnichannel communications to improve workplace culture? Learn how HR leaders can use technology and automation to scale personalized experiences and create a culture of connection and authenticity.
     
    Reach every worker with Firstup’s intelligent communication platform. Firstup helps you connect with your employees, deliver personalized communication, and gain engagement insights to deliver an exceptional employee experience. Visit firstup.io to learn more.

    00:00:06 - Balancing Personalization and Scale in Company Growth
    00:03:35 - Career Lessons from Enron's Downfall
    00:04:46 - Firstup: The Personalized Workplace Communication Tool for HR
    00:08:49 - Bridging Consumer and Employee Experiences
    00:11:50 - Personalized Experience's Impact on Employee Engagement
    00:14:27 - Struggling HR Leaders Seek Personalization Solutions
    00:18:53 - Deciding Right: The Key Step
    00:23:12 - Getting C-Level Executives Onboard for Personalized Workplace Culture
    00:25:10 - A Tool for Creating Authentic Workplace Connections
    00:26:10 - How to Improve Work Emails
    00:31:00 - Emerging Trends in Workplace Personalization
    00:38:48 - Communication Solves Most Problems in HR
     
    And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.
    https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/
     
    And if you love the podcast, be sure to check out  https://www.youtube.com/@ihateit-here for even more exclusive insider content!
     
    Follow Nicole:
    LinkedIn: https://www.linkedin.com/in/nicolealvino/
     
    Follow Hebba: 
    YouTube: https://www.youtube.com/@ihateit-here/videos
    LinkedIn: https://linkedin.com/in/hebba-youssef
    Twitter: https://twitter.com/hebbamyoussef

    • 44 min
    S4 E8: The Real Reason New Hires Don’t Stick Around, with Rhona Pierce

    S4 E8: The Real Reason New Hires Don’t Stick Around, with Rhona Pierce

    With grandiose job descriptions, and rose-tinted portrayals of the workplace, is it really any wonder there are a lot of problems in recruiting boiling underneath the surface??
    A lot of retention problems actually start in the recruiting process.. 
    Is it that far of a stretch to understand why new hires are noping out of fresh jobs in the first six months?
    Def not. 
    In the quest to find the perfect hire, job descriptions and interview tactics often portray a false image of what the position actually entails. So why aren’t recruiters being more honest about the roles they’re hiring for? Hebba chats with Talent Acquisition Consultant and Content Creator Rhona Pierce about how the recruitment system is broken and what HR can do to fix it. How can recruiters be more honest about job descriptions and work culture in their hiring practices?
    Hebba and Rhona debate if there’s a way to make employees understand the full scope of a job’s duties during the interview process before revealing some of the best practical strategies that can help retain, attract, and engage qualified talent. 

    00:00:10 - Recruiting Misconceptions: Valuable Talent Acquisition
    00:02:52 - Company Actions That Prompt Immediate Resignation
    00:05:01 - Navigating the Gap Between Job Expectations and Reality
    00:09:28 - Why People Quit
    00:15:14 - Is Recruiting Broken?
    00:19:26 - Truth in Interviews
    00:23:47 - Asking Questions Before Accepting a Job
    00:27:24 - Navigating the Current Job Market
    00:36:51 - Transparent Recruiting: Setting Clear Expectations
    00:39:35 - Aligning Job Expectations Through Communication
    00:44:15 - Maximizing Preparation for Successful Hiring

    Reach every worker with Firstup’s intelligent communication platform. Firstup helps you connect with your employees, deliver personalized communication, and gain engagement insights to deliver an exceptional employee experience. Visit firstup.io to learn more.
     
    And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.
    https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/
     
    And if you love the podcast, be sure to check out  https://www.youtube.com/@ihateit-here for even more exclusive insider content!
     
    Follow Rhona:
    Podcast: https://open.spotify.com/show/4R6bJ4JZpqOlFdYelWwsBr?si=841dc4e5b2924a30
    LinkedIn: https://www.linkedin.com/in/rhonabarnettpierce/
     
    Follow Hebba: 
    YouTube: https://www.youtube.com/@ihateit-here/videos
    LinkedIn: https://linkedin.com/in/hebba-youssef
    Twitter: https://twitter.com/hebbamyoussef

    • 46 min
    S4 E7: I Wish I Knew How to Quit You: RyanMae McAvoy on Leaving HR

    S4 E7: I Wish I Knew How to Quit You: RyanMae McAvoy on Leaving HR

    In HR, quitting is a part of the job. But no one talks about what happens when HR is ready to quit HR. 
    RyanMae McAvoy, Senior Director of People Operations at Blackthorn.io, joins Hebba to unpack quitting from an HR-centric point of view. When is it time to call it quits? And what factors are the primary motivators behind discontentedness in HR? 
    RyanMae and Hebba break down the emotional aspects of leaving a job, explain why community is pivotal in decision-making, and reveal the greatest challenges faced by HR professionals on a day-to-day basis. They also dive into the role of empathy, boundary-setting, and personal acknowledgment in creating a happier workplace. 
    Why are so many HR professionals contemplating quitting? And why does it so often feel like HR is on an island of its own? Together, Hebba and RyanMae shed light on the often neglected aspect of HR professionals contemplating leaving the field.
     
    Reach every worker with Firstup’s intelligent communication platform. Firstup helps you connect with your employees, deliver personalized communication, and gain engagement insights to deliver an exceptional employee experience. Visit firstup.io to learn more.
     
    00:00:37 - Accidental HR Career Leads to Leadership
    00:03:27 - Improving Employee Retention Through Acknowledgement
    00:08:03 - AI vs. Human Touch in HR
    00:09:27 - Reasons People Want to Quit
    00:12:34 - Coping Through COVID
    00:17:44 - Focusing on Mental Health in Workplace
    00:21:51 - How to Prioritize Family Time
    00:22:09 - Empathy in HR
    00:27:40 - Why Setting Expectations is Key for Mental Health
    00:31:49 - How to Handle Employee Resignations
    00:36:37 - Understanding the Emotional Toll of HR
    00:40:56 - Navigating Relationships When Leaving a Job
    00:42:53 - Struggling with Authenticity in Workplace
    00:48:12 - Balancing Humanity and Work Demands
    00:52:17 - Advice for Dealing with Burnout
     
    And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.
    https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/
     
    And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content!
     
    Follow RyanMae: 
    LinkedIn: https://www.linkedin.com/in/rm80920/
     
    Follow Hebba: 
    YouTube: https://www.youtube.com/@ihateit-here/videos
    LinkedIn: https://linkedin.com/in/hebba-youssef
    Twitter: https://twitter.com/hebbamyoussef

    • 57 min
    S4 E6: Is Constant Change Why Employees Quit?

    S4 E6: Is Constant Change Why Employees Quit?

    Change doesn’t come easy— in fact, it can be downright disruptive, And worse yet, it’s often at the forefront of employee turnover. So how can HR leaders prevent change from becoming an unmanageable force? 
    Keynote speaker Tiffany Lanier drops by to chat with Hebba about the widespread impact of organizational change, and to explain how massive restructuring can impact employee well-being. 
    Having helped thousands of leaders develop systems of support during intense change, Tiffany reveals why change management is a core skill for HR professionals. She explains how, by embracing change, employees can improve their personal well-being and implement practical strategies for creating space for future disruptions. 
    Tiffany also addresses the different needs and personalities of employees during times of change, from therapy and counseling to the prioritization of spending time alone and sticking to common rituals and routines. 
    Whether you're undergoing organizational restructuring or dealing with other consequences of change, you won’t want to miss out on these actionable tips to help you prioritize employee well-being.
     
    Reach every worker with Firstup’s intelligent communication platform. Firstup helps you connect with your employees, deliver personalized communication, and gain engagement insights to deliver an exceptional employee experience. Visit firstup.io to learn more.

    And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.
    https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/
     
    And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content!
     
    Follow Tiffany: 
    LinkedIn: https://www.linkedin.com/in/tiffanylanier/
    Website: https://livewithtiffany.com
     
    Follow Hebba: 
    YouTube: https://www.youtube.com/@ihateit-here/videos
    LinkedIn: https://linkedin.com/in/hebba-youssef
    Twitter: https://twitter.com/hebbamyoussef

    • 52 min
    S4 E5: Dear Hebba: HR’s Juiciest Questions Answered, with Erica Spitale

    S4 E5: Dear Hebba: HR’s Juiciest Questions Answered, with Erica Spitale

    How can you help employees when a company is small and has limited growth opportunities? What happens when an employer insists there’s a dress code… but only for curvier employees?  
    Hebba and talent strategist/culture connoisseur Erica Spitale tackle some super juicy questions submitted by listeners. From navigating terminations without legal repercussions to encouraging CEOs to offer more health benefits, they’re tackling a wide range of topics that any HR professional or leader can relate to.
    Tune in as Hebba and Erica break down the importance of trust in the workplace, go over the challenges of unrealistic expectations, and explain the value of seeking consistent feedback. 
    Plus, how can you handle dress code policies, toxic leaders, and professional development opportunities in small companies? You won’t want to miss this expert-level advice—tune in now!

    Reach every worker with Firstup’s intelligent communication platform. Firstup helps you connect with your employees, deliver personalized communication, and gain engagement insights to deliver an exceptional employee experience. Visit Firstup.io to learn more.
     
    00:01:51 - Avoiding Values Misalignment in Companies
    00:03:29 - How to Handle Unhappy Employees
    00:09:01 - How to Handle Toxic Leadership
    00:13:24 - Regaining Trust in the Workplace
    00:17:03 - When Details for a Promotion are Fabricated
    00:22:17 - Managing Professional Development in Small Companies
    00:27:03 - Encouraging CEOs to Offer Health Benefits
    00:33:31 - Considerations for Transitioning from Operations to HR
    00:39:06 - Navigating Employee Relations in Nonprofits
    00:41:49 - Setting Realistic Expectations and Seeking Feedback
    00:47:39 - Curvier Woman Faces Dress Code Dilemma
     
    And if you love HR Therapy, sign up to I Hate it Here, the newsletter for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.
    https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/
     
    And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content!
     
    Follow Erica: 
    LinkedIn: https://www.linkedin.com/in/erica-j-spitale-psyd/
     
    Follow Hebba: 
    YouTube: https://www.youtube.com/@ihateit-here/videos
    LinkedIn: https://linkedin.com/in/hebba-youssef
    Twitter: https://twitter.com/hebbamyoussef

     

    • 56 min
    S4 E4: Top Tier Retention Strategies, with Stephen and Daniel Huerta

    S4 E4: Top Tier Retention Strategies, with Stephen and Daniel Huerta

    Retaining top talent looks easy on paper. So why then, do so many companies have difficulty with their retention strategies? 
    Hebba chats with “Modern People Leader” podcast hosts Daniel and Stephen Huerta about personalization in the age of information, the rise of AI, and the best ways companies can boost their retention strategies. Having spoken to over 200 people leaders on their pod, Daniel and Stephen understand a thing or two about the importance of a great people ops team.
    They break down why trust is so important in the workplace and explain how it can help to improve employee retention rates. They also explore the ways that AI is changing the nature of work and how it might change the way we view HR.
    Plus, will the constant in-fighting in HR ever stop? Will it be HR’s ultimate downfall? Daniel, Hebba, and Stephen discuss the ways remote work has changed retention strategies and explain why it’s causing so much bickering within company lines. Is it time to rethink the system? 

    Reach every worker with Firstup’s intelligent communication platform. Firstup helps you connect with your employees, deliver personalized communication, and gain engagement insights to deliver an exceptional employee experience.
    Visit Firstup.io to learn more.
     
    00:00:00 - Retaining Top Talent 
    00:07:55 - Maintaining Trust in the Workplace
    00:11:28 - Navigating Remote Work Accountability Challenges
    00:15:44 - Causes of Employee Turnover Explored
    00:17:49 - HR's Identity Crisis: Retaining Talent
    00:25:04 - How AI is Fundamentally Changing the Way We Work
    00:27:14 - Retaining Employees Through Clear Communication
    00:30:21 - Embrace Remote Work for Success
    00:38:57 - Power Dynamics in Retention Strategies
    00:44:12 - Improving Talent Mobility in Companies
    00:49:43 - Maximizing Employee Retention Through Referrals
    00:54:38 - The Hardest C-Suite Job 
     
     
    And if you love HR Therapy, sign up to I Hate it Here, the newsletter for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.
    https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/
     
    And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content!
     
    Listen to the Modern People Leader Podcast here.
     
    Follow Stephen:
    LinkedIn: https://www.linkedin.com/in/stephenhuerta/
     
    Follow Daniel: 
    LinkedIn: https://www.linkedin.com/in/daniel-huerta-mpl/
     
    Follow Hebba: 
    YouTube: https://www.youtube.com/@ihateit-here/videos
    LinkedIn: https://linkedin.com/in/hebba-youssef
    Twitter: https://twitter.com/hebbamyoussef

    • 59 min

Customer Reviews

4.7 out of 5
23 Ratings

23 Ratings

thegatolin ,

Love!

I found Hebba’s newsletter a long time ago and was blown away by how genuine, charismatic, and funny she is. And her podcast is no different! SHE SAYS WHAT ALL OF US HR PEOPLE ARE THINKING!

Ginger Podcast Lover ,

Amazing podcast!

I work in employment law and love the different perspectives the host and guests provide. I learn something knew every week and have greater empathy for People professionals.

Chlobewankenobi ,

Great podcast, great newsletter

I just wanted to take a second to write a review on this podcast especially because I know how important they are for content creators. Hebba’s newsletters are wonderful and so valuable and the podcast is such a great additional tool. I don’t even do HR anymore but the morsels of wisdom help me personally and help others who have HR elements in their roles navigate the difficulties that we encounter. The Managing Relationships episode has been cathartic in a time when I needed it most. Thank you, Hebba!

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