Seatrade Cruise Talks Seatrade Cruise

Dive into the world of cruise industry innovation in our latest Tech Talks podcast episode, where host David Tibbles from theICEway chats with Jessica Wright, Managing Director of Peel X. Together, they navigate the realm of augmented reality (AR), shedding light on its transformative potential within cruise tourism.
Discover how AR breathes new life into travel experiences, overlaying digital wonders onto real-world landscapes. Jessica unveils the magic of interactive storytelling and engaging activities, from historical voyages to thrilling treasure hunts, all enhanced by AR technology.
Jessica shares captivating examples of AR projects in the cruise space, including a fascinating archaeological storytelling initiative in the Outer Hebrides, demonstrating how AR breathes new life into forgotten histories and undiscovered locations.
Join David and Jessica as they delve into the practicalities of implementing AR solutions, from technical intricacies to connectivity challenges in remote destinations. Plus, uncover how customised AR experiences are forging deeper connections to destinations, enriching the passenger experience ashore.
Tune in, to uncover the boundless potential of AR to enhance cruise tourism, promising guests unforgettable adventures and enriching cultural encounters beyond the confines of traditional shore excursions.

In this episode, Ken sits down with a cruise line supplier: John Devine, President of Michael J. Devine and Associates, a family-run business steeped in the wine industry's tradition.
Together, they offer insights into supplying wine to the travel industry, navigating the journey of Michael J. Devine and Associates from family dynamics, to cruise line deals, providing anecdotes and best practice examples along the way.
This episode offers the opportunity to understand the business of supplying F&B to cruise lines, and the importance of partnership with cruise line buyers - working together to adapt, finding products that meet everchanging guest expectations.
Tune in as John shares insights into relationship-building in the cruise industry, the evolving landscape of wine sales, rising interest into sustainable and low2no wine categories, and current ventures into better-for-you snacks.

In this week’s Ship Safety Spotlight, sponsored by Survitec, Seatrade Cruise's Holly Payne is joined by Richard McCormick, Commercial Director of MES and AES Systems for Survitec. The pair explore the critical role of safety in the cruise industry, and particularly the advancements in ship evacuation technology.
Tune in to discover how Survitec's Seahaven Advanced Evacuation System, redefines safety at sea. With its fully automated, rapid evacuation capability, launching at the push of a button and deploys in under four minutes. Learn how this Survival Technology is designed to enhances passenger safety and free up valuable deck space onboard!
Key takeaways include insights into the increasing need for advanced evacuation systems as cruise ships grow larger and more ambitious, the crucial role of regulations in ensuring safety standards keep pace with innovation, and the impact of safety solutions like Seahaven, on the future of cruise ship design.

In this week's episode, Ken Taylor hosts Charles Steadman, Director of Food and Beverage Experiences and Strategic Partnerships at Virgin Voyages. Together, they delve into the captivating journey behind the creation of Virgin's distinctive brand and its innovative food and beverage offerings.
Explore Virgin Voyages' fresh perspective on onboard drinking & dining, shaped by collaborations with artists, musicians, and other creatives to elevate the experience for sailors.
Charles offers insights into the meticulous process behind realising Virgin's vision at sea and sheds light into emerging trends shaping menu creation, tailored to their unique, adult-only demographic. From the rising interest in low-to-no alcohol options to wellness-centric initiatives.
Tune in to discover how Virgin Voyages continues to redefine the cruise F&B experience.
Mentioned in this episode:
SSA Marine
You can visit SSA Marine at booth #1433 at Seatrade Cruise Global, April 8-11.
SSA Marine
You can visit SSA Marine at booth #1433 at Seatrade Cruise Global, April 8-11.

In this weeks episode Ken sits down with Zach Sulkes, AVP of Beverage Operations for Carnival Cruise Line, bringing over 20 years of industry experience to the table. From his tenure at Bacardi to his current role at Carnival, Zach offers a unique perspective on the dynamics of cruise F&B.
Discover how Carnival is leading the charge in F&B sustainability, reducing food waste, and pioneering circular packaging initiatives. Dive into the immersive bar experiences aboard Carnival's XL class ships, where each vessel boasts its own unique brewery and themed bars, elevating the onboard guest experience to new heights.
Zach dives into factors that make a huge impact onboard, including the importance of investing in onboard teams, nurturing talent, and enhancing guest interactions for an unforgettable cruise experience. Plus, explore the delicate balance between Carnival's stellar guest satisfaction and revenue optimization, as Zach shares insights into decision-making processes that drive Carnival's F&B operations forward.
Mentioned in this episode:
ITD Food Safety
Visit ITD Food Safety at Seatrade Cruise Global, April 8-11 2024 at booth #3419.
ITD Food Safety
Visit ITD Food Safety at Seatrade Cruise Global, April 8-11 2024 at booth #3419.

Explore the forefront of tech innovation and how to harness technology to create a world leading cruise destination, with Barbara Buczek, Chief Destination Experiences Officer at Cruise Saudi, as she joins David Tibbles on the brand new season of Tech Talks Podcast.
In this captivating discussion, Barbara unveils the ambitious vision of Cruise Saudi in shaping the future of cruise in Saudi Arabia, and the role technology plays in their plans, crafting immersive experiences for guests and using digital platforms and social media to revolutionise destination marketing.
Barbara shares insights into leveraging data analytics and social media to personalise guest experiences, highlighting the importance of collaboration between cruise lines, ports, and local businesses for sustainable growth. Plus, explore the exciting possibilities of smart infrastructure and AI in optimising guest flow and enhancing the overall cruise passenger experience.