Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM.
Are You Listicling?
Sam and Steve verbally expand on several of their respective listicles.
Jeffrey Russo of HubSpot
An interview with HubSpot's Director of Product, Sales Hub Go-to-Market
CRM Millions and Billions
CRM News and Information for March 2021
CRM News & Information for January 2021
CRM & CRM-related news and information for December 2020
Wistia Adds Audio
An interview with Josh Johnson, senior product manager at Wistia, about Wistia's new audio hosting platform for marketers.
Steve and Sam, thank you for the podcast. Best way to learn about the CRM industry in my car. I am at a company looking to implement a CRM or some type of business/sales work flow. It has given me some insights in what to look out for. I started listening to certain podcasts from the very start and have picked my way to almost the end. Keep up the great work!
Nice program, dirty word syndrome is real
Loved the show; a lot of points resonated with me especially the dirty word syndrome. Had a system that had been implemented poorly but overall the functionality we needed was there and the power users knew the system and we all figured out how we could use it better. We asked for a reimplementation knowing exactly what we needed and how to do it and were told that our only option was to go with a new solution because IT and exec sponsor could not recommend to Board to go with a system that we already had that was known to be problematic.
A must listen to if you're evaluating your CRM program
Absolutely loved this pointed discussion regarding CRM. Sam and Steve are certainly experts in the space and this discussion will help anyone looking to improve his understanding of the concepts as well as any organizations looking to improve their programs.