IGHS26 - Jaki Stockwell, Leadership Through Data Infogov Hot Seat

In this conversation, Jacqueline Stockwell from Leadership Through Data discusses Microsoft 365 training programs, measurable improvements in productivity, interactive learning methods, and the use of Microsoft Copilot and AI technology. She emphasizes the importance of tailoring training programs to meet specific needs, using interactive platforms and gamification to engage learners, and incorporating micro-learning for effective knowledge retention. Jacqueline also highlights the need for organizations to adopt AI technology like Copilot while ensuring proper security measures and user training. She encourages authenticity and creativity in utilizing AI tools and emphasizes the role of human expertise in the process