29 min
In Hospitality Employee Experience Drives Customer Experience Meet Harri the Front-line EX Platform WorkTech
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- Technology
Harri CMO Jennifer Ravalli introduced their Hospitality industry-focused employee experience platform with WorkTech Founder George LaRocque. When you’re in the hospitality industry, you know that what others view as back-office HR functions like shift scheduling, time and attendance, and communications are a core part of the employee experience for front-line workers. When hospitality front-line workers have a better employee experience, consumers have a better customer experience.
Jennifer and George discuss:
How Harri was born out of the hospitality industry
The platform’s end-to-end reach, from applicant tracking to engagement
How workforce management is core to front-line employee experience and customer experience
the future for Harri
Harri CMO Jennifer Ravalli introduced their Hospitality industry-focused employee experience platform with WorkTech Founder George LaRocque. When you’re in the hospitality industry, you know that what others view as back-office HR functions like shift scheduling, time and attendance, and communications are a core part of the employee experience for front-line workers. When hospitality front-line workers have a better employee experience, consumers have a better customer experience.
Jennifer and George discuss:
How Harri was born out of the hospitality industry
The platform’s end-to-end reach, from applicant tracking to engagement
How workforce management is core to front-line employee experience and customer experience
the future for Harri
29 min