In the Hot Seat

Enfuce
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In the Hot Seat Podcast

(Fin)tech uncensored! We ask tech leaders the questions you always wanted to ask – not shying away from the tough issues and taboos. Issuer processor Enfuce’s Co-Founder and Co-CEO Denise Johansson puts industry leaders in the hot seat, for the hot topics on everyone’s minds from how not to F#ck up compliance, make ESG actually matter, real talk on being a female founder, and more. Expect the unexpected alongside Denise’s trademark candor and wit.

  1. AUG 20

    From Dinosaurs to Dynamos

    Can banks do what needs to be done to stay alive? How can the legacy players stave off the next ice age? Leda Glyptis, recovering banker and author, and Monika Liikamaa Co-Founder and Co-CEO of Enfuce burn up the hot seat with a no-holds-barred discussion on how parasitic relationships, hedging bets, and corporate FOMO killed off countless fintechs with great potential! And, just wait till they dish on why banks need to start moving away from in-house builds and into partnerships to truly succeed in a customer-driven world!   Key Takeaways. [0:0] Denise Johansson puts Leda Glyptis, fintech executive and former banker, and Monika Liikamaa, co-CEO and co-Founder of Enfuce, in the hot seat. [3:39] Leda and Monika agree. Because of dinosaur mindsets and structures, the banking industry has changed a lot but not enough at all in the current landscape. [6:20] Some problems take care of themselves! Although Monika underscores a possible challenge with upcoming mass retirements. [8:05] Regulators exert external pressure on banks and they are moving in the right direction. Leda explains what is still missing. [11:49] The cost/benefit of digitization is something banks don’t quite understand. Leda argues that this inflationary period is critical to decision-making if banks want to remain alive. [12:56] Is innovation really a fridge that runs its own Kubernetes cluster? Monika and Leda offer that true innovation is a little boring and not very sexy. [15:40] Have VC’s ruined innovation with zombie parasitic relationships? Monika and Leda roll out a scathing indictment of the fintech petting zoo. [18:44] Money is not a dirty word was Leda’s keynote title and where the money comes from (the right money) is important, Enfuce is a testament to that. [29:18] Liking and trusting are two very different things. Some fintechs have confused the two and the human ability to forget about past mistakes is driving recurring failures that undermine trust. [31:03] Regulators will lead the financial sector into the future. Leda shares some specifics of where the future is taking us, from deepfakes to migration tooling and AML. [33:58] Taking your time with real time! [36:40] What Leda’s new book has in store. [39:49] Denise signs out until the next time she puts an industry leader in the hot seat.   People. Guest Leda Glyptis, Strategic Advisor, Board Member, fintech executive, and former banker. Guest Monika Liikamaa, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion. Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.   Links. Enfuce   Guest Quotes (edited). When it comes to banking, The unsexy is where it’s at, both in terms of customer adoption and in terms of long-term profitability. So where is true innovation? Where you can't see it. —  Leda Glyptis, InTheHotSeat Innovation isn’t spending money on visible things when your API infrastructure is balanced on top of something that plugs into a mainframe from the 60s. —  Leda Glyptis, InTheHotSeat So where is true innovation? It's the adoption of scaled technologies to solve customer problems in a way that improves choice, transparency, and stability, and reduces cost. —  Leda Glyptis, InTheHotSeat Have banks changed a lot? Yes. Have they changed enough? No. What I think banks haven't done is realise that the world around us is on an irreversible path that is changing much faster than the industry. —  Leda Glyptis, InTheHotSeat The bank’s lease-on-life and breathing space of today’s high interest rates should be the time to make decisions. But it won't be for a lot of them. —  Leda Glyptis, InTheHotSeat You should talk about your business model before you take money from an investor or a partnership. Most of the relationships I saw a

    40 min

  2. JUL 31

    Power to The People

    Disrupt the status quo and give power to the people! Felipe Hillard from the Bank of London, jumps in the hot seat to tackle the notion of control (and why sharing is a good thing), how inclusivity helps align payment solutions with customer needs, why choosing value over profit puts you squarely in the eye of the finance revolution, and why honing your purpose and focus in the fintech space can save you from going extinct.   Key Takeaways. [0:0] Denise Johansson puts Felipe Hillard, Chief Client Officer at the Bank of London, in the hot seat. [2:01] The historical context and current geopolitical aspects of the UK’s powerhouse status in fintech and banking. [4:53] Felipe shares how the Bank of London, and Enfuce are focusing on giving power to the people. [6:06] Felipe shares what difficult (and scary) thing financial organisations need to give up to be part of the citizen-focused financial revolution. [7:39] Being purpose-built isn’t baked-in only at inception, Felipe explains how your purpose can be nourished by enabling your customer’s purposes and disrupting the status quo. [10:37] Innovation can be painful! Making it part of your culture from the get-go can make it less so. [13:36] Culture is a tricky thing, about rhythms and rituals, how teams function together and come together. [17:21] Felipe talks about how to manage sharing control to extend agency to the margins and reframes the discussion away from philanthropy. [18:56] Denise signs out until the next time she puts an industry leader in the hot seat.   People. Guest Felipe Hillard, Chief Client Officer at the Bank of London, disrupting the fundamentals of banking while prioritising depositor money preservation and market stability. Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.   Links. Bank of London Enfuce   Guest Quotes (edited). With the Brexit vote, the UK just can't take access to outside markets for granted anymore, there's a need to innovate. —  Felipe Hillard, Bank of London, InTheHotSeat Citizen-focused finance means being willing to give up a degree of control, which means a very awkward moment for organisations that are used to having control, giving a piece of it up. —  Felipe Hillard, Bank of London, InTheHotSeat Culture comes down to how decisions are made and how decisions are communicated. —  Felipe Hillard, Bank of London, InTheHotSeat If innovation is baked in from the start, it won’t be as painful, but it will always be painful. —  Felipe Hillard, Bank of London, InTheHotSeat   Denise Quotes (edited). We live in an almost cashless society, except for marginalised communities that can’t access digital payments. We decided there must be a better way and today, more funds are being delivered through cards, through Enfuce. — Denise Johansson, InTheHotSeat In the UK, a place built on tradition and legacy institutions, the banking revolution is driven by purpose-built, citizen-focused fintechs and banks. — Denise Johansson, InTheHotSeat Being purpose-driven is finding a niche where you can make a change, and where you can tackle real challenges. Don't invent challenges, there are enough real ones out there! Find out what they are and how you can add value. Find your purpose, and then weigh all your decisions against that purpose. — Denise Johansson, InTheHotSeat We need to rebuild how banks make decisions and how the operations work so that we can serve the clients that we want to serve.  — Denise Johansson, InTheHotSeat

    19 min

  3. JUN 3

    Back to the future: Reimagining the future of payments

    What does an AI future mean for fintech? Matthew Gardiner, from A1 AI, jumps in the hot seat for a burning discussion on what fintechs need to do today to be part of an AI future, how fraudsters provide a great learning opportunity, and why you need to start using AI in your organization today.   Key Takeaways [0:0] Denise Johansson puts Matthew Gardiner, founder of A1 AI, in the hot seat. [3:15] Matthew shares how long he has been learning about AI. [4:23] Why this AI revolution cycle is the most important one to date as we walk into the supercomputing age. [5:46] Matthew shares where AI can impact fintech, and which industries are currently making the most of AI. [6:39] Finance has very nascent AI usage, and the more data can be fed to it the better. [7:28] The worst of AI in the financial world (and one current success story). [8:27] Can hallucinations ever be under control? [9:22] Local and agent-based models with local data may point the way to the future. [10:08] The diversity bias problem with AI and why getting involved now is important. [11:04] Where is Europe on the AI racetrack? [11:56] Just try it! [13:35] There is a rapid proliferation of AI models you can interact with, and they are getting smarter. [14:17] AI can cut through the fat like no other and that is the key to tackling many issues, including climate change. [15:09] Matthew touches on robotics and education as two massive fields AI can propel forward. [16:27] Our robotic future and our existential future. [18:05] When is this future arriving? Matthew shares the probabilities. [19:04] How is AI impacting healthcare? [20:25] How are fraudsters so effective, and how do we outsmart them? [22:46] Matthew’s advice for fintech leaders looking to work with AI. [:] Denise signs out until the next time she puts an industry leader in the hot seat.   People Guest Matthew Gardiner, founder of A1 AI, In this dynamic world of technology A1 AI offers expertise and the ability to look into the future. Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.   Links A1 AI Enfuce   Guest Quotes (edited) A model which learns locally and has answers locally is far more intelligent. —  Matthew Gardiner, A1 AI, InTheHotSeat This is very early days and it's good to be involved now. Sure, a year down the line, problems will be fixed, but it's very good to have it within your processes now, so you can iterate upon it. —  Matthew Gardiner, A1 AI, InTheHotSeat Experiment! Before you're in a critical space, try it. Think of that future. Should our lives be changed quite dramatically by AI, how are you going to cope with it? How are you going to lead everybody forward through it? —  Matthew Gardiner, A1 AI, InTheHotSeat Multi-layer, multi-level governance is a massive problem. So AI is very good at getting through to actually what needs to be done and proposing a solution. —  Matthew Gardiner, A1 AI, InTheHotSeat We've lived in this industrial revolution era, it’s very prescribed and we deal with a lot of legacy systems. What did we do before we had mechanization? —  Matthew Gardiner, A1 AI, InTheHotSeat We're going through a burn-up on re-entry at the moment, massive storms of fraud coming towards us. But it's much more opportunity and data to learn from. —  Matthew Gardiner, A1 AI, InTheHotSeat Have a strategy. We are at a crucial phase, some say we've got around two years to get it right. If you're concerned about AI being destructive, bring some very high-quality data into it, so it does the best, rather than a mediocre job. Who wants to be governed by a mediocre entity?  —  Matthew Gardiner, A1 AI, InTheHotSeat   Denise Quotes (edited). How will we overcome hallucinations? Won't there always be room for lying? That's what humans have been doing so far. When we don't have the answer, we come up with

    25 min

  4. MAY 23

    Unlocking the secrets of Nordic Innovation

    Strong safety nets and early-age encouragement build fearless innovators. Love Dager and Lana Brandorne of Stockholm Fintech jump in the hot seat to talk about where Nordic innovation is today and where it is going. Fintech isn’t dead! Long live fintech!   Key Takeaways. [0:0] Denise Johansson puts Love Dager, CEO and co-founder of Stockholm Fintech, and Lana Brandorne co-founder of Stockholm Fintech, in the hot seat. [3:37] Nordic tech is hot! Lana and Love talk about why that is and the factors that drive innovation from the north. [6:06] The world looks to Nordic countries for innovation, but some legacy systems have to catch up. [8:55] Embedded everything! Denise, Love, and Lana discuss hot trends. [11:01] Flat hierarchies, sandboxing, and sibling-like relationships between Nordic countries drive healthy collaboration and competition in the fintech ecosystem. [14:52] Want to replicate Nordic success? Move your startup to the Nordics! [18:49] Long live Fintech! Lana and Love talk about upcoming movements in fintech and why it’s just getting started, from better investment opportunities to available talent. [22:57] Love and Lana discuss what to watch for in the coming years, from embedded, B2B, AI — with less hype! to increased demand in cyber-security. [24:27] The AI revolution may have been over-hyped in terms of immediate impact, Love and Lana share examples of how it’s making a difference today. [28:02] Lana and Love share their closing thoughts on Nordic innovation in these challenging times. [29:06] Denise signs out until the next time she puts an industry leader in the hot seat.   People. Guest Love Dager, CEO and co-founder of Stockholm Fintech, co-founder and COO of Hack for Earth, and founder of Outside Minds, driving innovation and creativity using modern methodology. Guest Lana Brandorne formerly at Mastercard, co-founder of Stockholm Fintech, advancing the fintech landscape through community collaboration, and knowledge sharing. Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.   Links. Stockholm Fintech Hack for Earth Outside Minds Enfuce   Guest Quotes (edited). “Embedded everything” is a mega trend we've seen for a couple of years, but it's definitely ramping up. — Love Dager, Stockholm Fintech, Hack for Earth, Outside Minds, InTheHotSeat A shared sameness makes us good at collaborating in Nordic countries, we are like siblings who want to be the best. It creates an ecosystem of friendly players competing to create innovation and synergies. — Love Dager, Stockholm Fintech, Hack for Earth, Outside Minds, InTheHotSeat Nordic innovation comes from a combination of having the potential to go big and go global, but testing it out in our safe backyard. — Love Dager, Stockholm Fintech, Hack for Earth, Outside Minds, InTheHotSeat It's not a bad time for all fintechs. There are a lot of quality investments being done: more quality over quantity. If you have a good fintech and you have products and customers, it's not that hard to raise money. — Love Dager, Stockholm Fintech, Hack for Earth, Outside Minds, InTheHotSeat For many startups, it's about pushing through these hard times. So maybe look into alternative financing if you're running low on cash and use AI tools to try to be more efficient. — Love Dager, Stockholm Fintech, Hack for Earth, Outside Minds, InTheHotSeat We are very digital in Nordic countries. It's such a natural thing to build companies, we even ask our teenagers to start companies, to think about solutions. And we have the safety net to do so. —  Lana Brandorne, Stockholm Fintech, InTheHotSeat Hierarchies here are flat. Any idea is welcome, whether it is your first day at an entry-level job, if you have a good idea senior management often listens and it fosters a lot of innovation. —  Lana Brandorne, Stockholm Fintech, In

    30 min

  5. MAR 25

    What if You Could Have It All?

    Having it all does mean choosing. Join Sarah Greasly and Denise Johansson as they dive into the myth, break the cycle of mom-shaming, and invite more women into tech. Keep an ear out for tips on how to build the female leaders your organisation needs and what you should never say at work.   Key Takeaways. [0:0] Denise Johansson puts Sarah Greasley, former Director, Solution Architecture and EMEA, Amazon Web Services, in the first hot seat of season 2. [2:17] What having it all means to Sarah and Denise. [4:44] Sarah shares the story of how she got to where she is in tech today. [6:03] How to build a 3-year plan around your interests and why Sarah believes 3 trumps 5. [7:07] The very first time Sarah realized being a woman in tech was an unusual thing. [9:40] Putting on a cloak of invincibility is something Sarah is now passionate about teaching younger generations of women leaders. [11:06] What does the separation of personal and professional look like for Sarah, if it exists at all? [12:22] Sarah’s journey had a traditional start, but tragedy propelled her into unique roles. [16:15] Thinking about “what ifs” is not part of how Sarah lives her life, she explains why. [18:43] Denise and Sarah share what having it all means to them. [21:49] Sarah shares one thing you should never say at work (but should at home!). [24:20] Denise shares how she struggled with managing her schedule to accommodate for her non-negotiables. [26:27] Sarah offers that some of the pressure women feel when balancing home and career might be a little self-inflicted. [28:04] Getting more women into tech can be achieved by focusing on joining, succession planning, and fixing the leaky pipeline. [30:53] 40 years in tech enables Sarah to share what has changed and what she finds incredibly exciting. [34:01] Sarah’s advice for women looking to have it all. [36:12] Denise signs out until the next time she puts an industry leader in the hot seat.   People. Guest Sarah Greasley, former Director, Solution Architecture and EMEA, Amazon Web Services, working with customers, and leading solution architects across EMEA. Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.   Links. Enfuce   Guest Quotes  Putting on your cloak of invincibility means separating your professional self from your personal self to preserve the latter. — Sarah Greasley, InTheHotSeat Don’t apologise if you can’t make it to a meeting. Sometimes it’s just that you literally can’t be there at 1:30 a.m.! — Sarah Greasley, InTheHotSeat There is more parity, but by the same token, I think we also put some of that pressure on ourselves as women. — Sarah Greasley, InTheHotSeat Succession planning is a good path to getting more women involved in tech. — Sarah Greasley, InTheHotSeat We have to live in probabilities, we have to live with risk. — Sarah Greasley, InTheHotSeat Every family is different, every partner. Don’t worry about mom shaming and just find what works for you. — Sarah Greasley, InTheHotSeat   Denise Quotes (edited). Life will challenge us, we have no idea of the story behind every successful woman. — Denise Johansson, InTheHotSeat There are things that you can’t plan in life. Children are among these. — Denise Johansson, InTheHotSeat I am not the mom who does the cooking, cleaning, and picking up, but I have never compromised on my family being first. — Denise Johansson, InTheHotSeat You can have it all, but you have to choose what having it all means to you. — Denise Johansson, InTheHotSeat Create the leaders that you want to have within your organisation. — Denise Johansson, InTheHotSeat

    37 min

  6. MAR 8

    Cracking the Glass - Getting Real About Leadership Challenges

    What is up with the glass ceiling? Charlotte Hogg of Visa joins Denise Johansson to chip away at the obstacles holding future diverse leaders back. They discuss the responsibilities of current leaders, the fundamental difference between targets and quotas, and why pushing for diversity sets you up for success in an increasingly diverse world.   Key Takeaways. [0:00] Denise Johansson puts Charlotte Hogg, Executive Vice-President and Chief Executive Officer for Visa’s European operations, in the hot seat. [4:53] Charlotte shares how her path winded over the years and how both luck and seizing opportunities shaped her career. [6:30] Believing in luck as a way to ground yourself, Charlotte also touches on the role of fearlessness in success. [8:07] Reframing women’s struggle as a list of spectacular accomplishments is important in staying positive while knowing that challenges still exist for future generations. [10:02] Charlotte talks about the principle of responsibility when it comes to ensuring future opportunities and the need to project a less-than-perfect image. [11:40] Diversity in the future will need us to provide role models of every kind. [12:32] Charlotte shares how she helps break out of historical patterns and foster innovation and why celebrating accomplishments is critical to building culture. [15:29] Balancing caring and commercial. [17:29] Being a female CEO calls more applicants to the table and fosters a greater number of women in leadership roles. [18:12] Charlotte shares 4 tips for male-dominated companies looking to diversify. [20:15] Denise shares her experience in increasing diversity. [21:42] The future is diverse! [22:28] Denise signs out until the next time she puts an industry leader in the hot seat.   People. Guest Charlotte Hogg, Executive Vice-President and Chief Executive Officer, Europe, Visa, Helping people and businesses in our markets to prosper in a global economy. Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.   Links. Visa Enfuce   Guest Quotes Women who are juggling family and career and not always getting it right are better role models than someone exuding perfection the whole time. There is a responsibility to be less than perfect. — Charlotte Hogg, Visa, InTheHotSeat I've had the downs and ups. The downs can be incredibly helpful and liberating in terms of how you think to lead. — Charlotte Hogg, Visa, InTheHotSeat There is less of a glass ceiling, to be honest. But we still need to play it forward for the next generation, to lift whatever burden there might be or whatever biases might still exist. — Charlotte Hogg, Visa, InTheHotSeat Targets at every level of organization help you broaden your mind when you decide who the next appointment should be. To look for a broader definition of good than perhaps you've historically done. — Charlotte Hogg, Visa, InTheHotSeat When people get to know a diverse leadership team, they feel welcomed, they feel included, and they feel like it's a place they want to be part of. — Charlotte Hogg, Visa, InTheHotSeat   Denise Quotes (edited). How you look will influence your voice and that will influence how the other person will receive what you say. — Denise Johansson, InTheHotSeat When it comes to the glass ceiling, we've come a long way, but we shouldn't get lazy. — Denise Johansson, InTheHotSeat Role models in all shapes and colours are needed. Women are just one part of it, there are other minorities in the industry, and making sure we have role models for everyone is important. — Denise Johansson,  InTheHotSeat To build a long-term company, a sustainable company, everyone needs to embrace the same kinds of values and believe in them collectively, no matter who you have around the table. — Denise Johansson, InTheHotSeat When it comes to “caring” or

    23 min

  7. 12/05/2023

    The Politics of Partnership

    Building strong partnerships takes a lot of work, Joe Samuel from VISA talks about being fearless, looking for open doors, and keeping a learning mindset. Listen in for tips on avoiding misfit partnerships, what it takes to league with giants, and how your management team dynamics can influence partner decisions.   Key Takeaways. [0:00] Denise Johansson puts Joe Samuel, Vice President, Head of Issuer Enablers, Europe for VISA, in the hot seat. [2:26] Politics is about people and about getting things done, together. [6:00] Joe was going to be a banker, which brought him to Washington DC and surprisingly, tech! [11:02] Having a diversity of partners and looking for common ground is key to building future-proof businesses. [12:18] Surrounding yourself with new insights offers tangible benefits, like not getting left in the dust! [13:36] Joe’s advice on partnering up with a giant: find the open door. [17:11] What do big players look for in fintech partners? Joe breaks down the key qualities of companies he invests in. [20:45] Joe’s honest thoughts on working for VISA. [23:25] Whether you work for a small or large company, in every interaction, you have to learn to find the takeaway. [24:07] Joe’s tips for avoiding partnership misfits. [27:20] Shaking hands and signing the papers is just the start of a whole marathon. [29:00] Find the people who can help you move your mission forward: “Who else should I get to know”. [31:07] Denise signs out until the next time she puts an industry leader in the hot seat.   People. Guest Joe Samuel, Vice President, Head of Issuer Enablers, Europe, VISA, Helping people and businesses in our markets to prosper in a global economy. Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.   Links. VISA Enfuce   Social. (edited)   Guest Quotes. To get things done, it's really important to find others. No one does things on their own. — Joe Samuel, VISA, InTheHotSeat A partnership doesn't mean everything has to be shared. Find core areas where two organizations share the same point of view, the same direction, or the same philosophy. — Joe Samuel, VISA, InTheHotSeat It's important to not let fear of the unknown drive decision-making. — Joe Samuel, VISA, InTheHotSeat The bigger players are complex and you might not know where to go or who to talk to, but that doesn't mean there are not people in there who want to find you. — Joe Samuel, VISA, InTheHotSeat Have a strategy that outlines your overall roadmap for growth from a strategic perspective and identify what you need to enhance, and what you bring to the table. If you start off with that mindset, you can build great partnerships. — Joe Samuel, VISA, InTheHotSeat It's not just signing and shaking hands and then walking away. That's just the starting part, after that, you still gotta run the race. — Joe Samuel, VISA, InTheHotSeat   Denise Quotes. It's easy to think that to have a good partnership you should be the same size and have more similarities on paper. But it’s not true. — Denise Johansson, Enfuce, InTheHotSeat No matter who you are meeting, always be looking for the lesson to be learned from this conversation. — Denise Johansson, Enfuce, InTheHotSeat Signing the paper, and shaking hands, that's really just the beginning… The fun part comes after that! Depending on if you like dating or being married. — Denise Johansson, Enfuce, InTheHotSeat

    32 min

  8. 11/09/2023

    The XXX Factor

    90% of startups fail, but in the 10% that don’t, the XXX factor is there. Ricardo Ribelles of Mambu and Wesley van Daijken of Shuttel talk courage, innovation and collaboration. They share their thoughts on what exactly makes or breaks great ideas (people and process!), which quality is paramount to ensure long term success and what bold leadership actually looks like in growing companies.   Key Takeaways. [0:00] Denise Johansson puts Ricardo Ribelles, Director of Partnerships Development at Mambu, and Wesley van Daijken, Director Shuttel B.V. at Shuttel, in the hot seat. [2:28] Is one of the triple X’s more important than the next? [5:21] Good execution trumps good ideas, but starting small and staying nimble is key. [6:15] Ideas are a dime a dozen, it’s all about the people that make or break them. [8:32] From startup to scaleup, Wesley talks about maturing as an organisation. [9:22] Ricardo offers what the foundation of collaboration is. [12:22] Wesley explains cross-section innovation and success as Shuttel is growing. [14:35] Success for Mambu is inclusive, Ricardo explains. [17:05] Leadership, trust, and culture are deeply intertwined and when all three aim in the same direction, you can expect results. [20:58] Wesley and Ricardo share thoughts on what the near future holds for their respective companies. [23:46] Denise signs out until the next time she puts an industry leader in the hot seat.   People. Guest Ricardo Ribelles, Director Partnerships Development, Mambu, bringing banking and financial services technology into the digital-first world and making it accessible for all. Guest Wesley van Daijken, Director Shuttel B.V., Shuttel, revolutionizing the mobility sector, making tomorrow's mobility cleaner, more sustainable, and smarter. Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges and extend financial inclusion.   Links. Enfuce Mambu Shuttel   Guest Quotes. The beauty lies in ruthless execution, methodology, the step by step rather than the idea. I think better execution beats a great idea. — Ricardo Ribelles, Mambu, InTheHotSeat Collaboration needs transparency, it needs honesty. It needs to be able to say no. — Ricardo Ribelles, Mambu, InTheHotSeat Every leader in the company has to feel the company purpose as their own and really link what to what they’re doing on a day-to-day basis. — Ricardo Ribelles, Mambu, InTheHotSeat Innovation is one of the most important things because the markets are changing very fast, compared to five years ago. — Wesley van Daijken, Shuttel, InTheHotSeat Success is offering the right product for the right clients. — Wesley van Daijken, Shuttel, InTheHotSeat I'm not standing on a stage saying “this is the strategy, this is what we are going to do”. No, it's bottom up and top down: we are doing this together. — Wesley van Daijken, Shuttel, InTheHotSeat   Denise Quotes. Companies that succeed invest in three key ingredients for success; courage, innovation, and collaboration. — Denise Johansson, InTheHotSeat You will never have all the answers. You won't know exactly what new things are going to look like in one year or two years sometimes. It's about having the courage to actually make a decision, move forward, and trust. — Denise Johansson, InTheHotSeat Collaboration is trust and transparency because within our industry we also need to realize that it's not always going to be happy clappy. — Denise Johansson, InTheHotSeat Setting bold goals is needed to keep the focus on where you are going and not drift apart. — Denise Johansson, InTheHotSeat I need my people to trust me and the decisions I'm making for the business, even though they might not always understand exactly from where I'm coming from, and in return I need to be as transparent as I can. — Denise Johansson, InTheHotSeat Bet on the things that feel righ

    25 min
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About

(Fin)tech uncensored! We ask tech leaders the questions you always wanted to ask – not shying away from the tough issues and taboos. Issuer processor Enfuce’s Co-Founder and Co-CEO Denise Johansson puts industry leaders in the hot seat, for the hot topics on everyone’s minds from how not to F#ck up compliance, make ESG actually matter, real talk on being a female founder, and more. Expect the unexpected alongside Denise’s trademark candor and wit.

Information

  • Creator
    Enfuce
  • Years Active
    2023 - 2024
  • Episodes
    13
  • Rating
    Explicit
  • Copyright
    © 2023
  • Show Website
    In the Hot Seat

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