Industry Leader Profile with Kevin Ray (Erie Insurance) & Charles Good | The Good Leadership Podcast #185

Today, we are joined by Kevin Ray, Vice President of Learning and Development at Erie Insurance.

Kevin joined Erie Insurance in 1992 and is the Vice President of the Learning & Development Department at Erie Insurance. He leads a team of Employees who design and deliver learning training for ERIE Agents, Employees, Leaders, and Partners with business areas to assess and implement training solutions. He has held various positions in the department as an Education Specialist, Education Consultant and Delivery Manager. 

He previously worked as an Underwriter in the Personal Lines Underwriting Department after completing The ERIE’s first Multi-Line Underwriter Training Program. Kevin is Chairman of the CIC Board of Directors for The National Alliance for Insurance Education and Research and is a past Chairman and Board Member of the Academy Board of Directors. Kevin is a Member and Chair of the Inclusion, Diversity & Equity Awareness (IDEA) Committee of the Society for Chartered Property Casualty Underwriters, is the 2024 President of the Presque Isle Chapter of CPCU, is an Advisory Board Member of The Institute for Management Studies and a member of the Ohio Insurance Institute’s Education Committee. 

He has been a long-time instructor of insurance courses for The Institutes and was recognized as an Outstanding Course Leader. Kevin has served as Co-Lead of ERIE’s synERgIzE Employee Resource Group which promotes events and education in support of ERIE’s diversity & inclusion initiatives.

Reach out to Kevin: kevin.ray@erieinsurance.com

In this episode, we discuss the evolution of leadership development at Erie Insurance over Kevin's 33-year tenure, emphasizing the company's commitment to internal growth, strategic alignment with core capabilities, and the importance of empathy and self-development for leaders. 

Kevin shares the unique challenges in the insurance industry and how Erie addresses them, including their partnership with IMS. 

Learn more about their leadership training programs and get valuable insights on strengthening your own leadership development strategies.

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(00:46) Kevin’s Journey to Erie Insurance

(03:23) Leadership & Development at Erie Insurance

(04:44) The Evolution of Leadership Programs

(08:09) Partnership with IMS

(12:45) Challenges in the Insurance Industry

(18:09) Advice for Strengthening Leadership Programs

(20:52) Conclusion