Inside Answering Legal

Answering Legal Podcast Network
Inside Answering Legal

This podcast, hosted by Taryn Winter Brill, provides provide a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience. During this series we'll be talking to long-time company leaders, as well as real attorneys who use Answering Legal. All lawyers are welcome to join us on this journey. If you don’t know too much about Answering Legal and want to learn more, this podcast should prove to be quite educational. And if you’re already an Answering Legal customer, definitely stay tuned, as we’ll be showcasing new and exciting ways to use our service.

Episodes

  1. A Deep Dive Into Our Integration With Lawmatics

    NOV 5

    A Deep Dive Into Our Integration With Lawmatics

    Welcome to episode five of the Inside Answering Legal Podcast! This show, hosted by Taryn Winter Brill (aka TWB), provides a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience. In this episode, Taryn is joined by Blake Roberts, former Director of Strategic Partnerships at Lawmatics, and Nick Werker, marketing director at Answering Legal. Taryn and our guests discuss how exactly Answering Legal's direct integration with Lawmatics works, the biggest benefits of having this integration in place, why now is a great time to learn a new software and much more! About Lawmatics: Lawmatics is the #1 CRM for law firms, offering marketing automation, legal client intake, performance analytics, and much more — all in one easy-to-use software. With Lawmatics, law firms win more business, streamline operations, delight clients, and grow profitability. Founded in 2017, Lawmatics is headquartered in San Diego. Learn more about Lawmatics here: https://www.lawmatics.com/ Learn more about our integration with Lawmatics here: https://tinyurl.com/yc6ew4eb About our company: Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service, because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call. Interested in learning more about Answering Legal? Book an appointment to speak with us here: http://ow.ly/LSUq30sjviN You can also give us a call at 631-400-8000 or go to www.answeringlegal.com About our host: Taryn Winter Brill is an experienced journalist, producer, speaker and media trainer. She has worked as a correspondent for Good Morning America and the CBS Early Show. This podcast is produced and edited by Joe Galotti. You can reach Joe via email at joe@answeringlegal.com. Music by https://www.bensound.com.

    30 min
  2. Gina Novellino Provides A Closer Look At Our Virtual Receptionist Team

    JUN 14

    Gina Novellino Provides A Closer Look At Our Virtual Receptionist Team

    Welcome to episode four of the Inside Answering Legal Podcast! This show, hosted by Taryn Winter Brill (aka TWB), provides a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience. In this episode, Taryn is joined by Gina Novellino, Vice President of Human Resources at Answering Legal. Taryn and Gina discuss the reasons behind Answering Legal's sustained success, what separates Answering Legal from other phone answering services, training virtual receptionists to sound like they work at a law firm and much more! About our guest: Gina Novellino has been with Answering Legal for over a decade, making her one of the company's longest-tenured employees. In her early days with Answering Legal, she worked as a call center agent, handling inbound customer calls. After graduating from John Jay College in 2015, Gina made the leap to a position in Answering Legal's human resources department, where she's helped oversee tremendous growth for the company. About our company: Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service, because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call. Interested in learning more about Answering Legal? Book an appointment to speak with us here: http://ow.ly/LSUq30sjviN You can also give us a call at 631-400-8000 or go to www.answeringlegal.com About our host: Taryn Winter Brill is an experienced journalist, producer, speaker and media trainer. She has worked as a correspondent for Good Morning America and the CBS Early Show. This podcast is produced and edited by Joe Galotti. You can reach Joe via email at joe@answeringlegal.com. Music by https://www.bensound.com.

    30 min
  3. Erin Basinger Details Her First Year Running A Firm And Using Our Service

    APR 4

    Erin Basinger Details Her First Year Running A Firm And Using Our Service

    Welcome to episode three of the Inside Answering Legal Podcast! This show, hosted by Taryn Winter Brill (aka TWB), provides a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience. In this episode, Taryn is joined by Erin Basinger, the founder of Basinger Law, PLLC, and a current Answering Legal customer. Erin discusses how hiring Answering Legal has made life easier during the early days of her practice, her experience as one of the first users of the Answering Legal app, how 24/7 coverage from our virtual receptionist team has created more freedom in her life and much more! About our guest: Erin Basinger began Basinger Law in 2023 to pursue her passions in entertainment, business and intellectual property law and help North Carolina and New York residents protect their creative and professional work. As the only attorney at the firm she takes great pride in getting to know her clients’ needs and works diligently to provide informed and professional counsel in all of her practice areas. Learn more about Basinger Law, PLLC here: https://www.basingerlawpllc.com/ About our company: Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service, because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call. Interested in learning more about Answering Legal? Book an appointment to speak with us here: http://ow.ly/LSUq30sjviN You can also give us a call at 631-400-8000 or go to www.answeringlegal.com About our host: Taryn Winter Brill is an experienced journalist, producer, speaker and media trainer. She has worked as a correspondent for Good Morning America and the CBS Early Show. This podcast is produced and edited by Joe Galotti. You can reach Joe via email at joe@answeringlegal.com. Music by https://www.bensound.com.

    46 min
  4. Brad Shuttleworth Shares How 24/7 Phone Coverage Changed His Life

    12/14/2023

    Brad Shuttleworth Shares How 24/7 Phone Coverage Changed His Life

    Welcome to episode two of the Inside Answering Legal Podcast! This show, hosted by Taryn Winter Brill (aka TWB), provides a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience. In this episode, Taryn is joined by Brad Shuttleworth, the founder of Shuttleworth Law P.C., and a current Answering Legal customer. Brad details how our virtual receptionist team has made it easier for him to secure new business, why life is less stressful with 24/7 phone coverage, the process of getting setup with our service and much more! About our guest: Brad Shuttleworth is an experienced criminal defense, personal injury, and copyright infringement defense lawyer in Philadelphia, Pennsylvania and South Jersey. He practices in both state courts and in federal courts. He has been named as a SuperLawyer in PA’s SuperLawyers Magazine from 2017 to the present. About our host: Taryn Winter Brill is an experienced journalist, producer, speaker and media trainer. She has worked as a correspondent for Good Morning America and the CBS Early Show. About our company: Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service, because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call. Interested in learning more about Answering Legal? Book an appointment to speak with us here: http://ow.ly/LSUq30sjviN You can also give us a call at 631-400-8000 or go to www.answeringlegal.com This podcast is produced and edited by Joe Galotti. You can reach Joe via email at joe@answeringlegal.com. Music by https://www.bensound.com.

    48 min
  5. Addressing Common FAQs About Our Service

    11/28/2023

    Addressing Common FAQs About Our Service

    Welcome to the inaugural episode of the Inside Answering Legal Podcast! This show, hosted by Taryn Winter Brill (aka TWB), provides a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience. In this episode, Taryn is joined by long-time Answering Legal marketing director Nick Werker. Together, Taryn and Nick tackle some of the most frequently asked questions about Answering Legal. FAQs covered include what makes Answering Legal different from most virtual receptionist services, how calls are managed by our virtual receptionist team and how our company handles billing. About our guest: Nick Werker is the marketing director at Answering Legal, leveraging nearly a decade of marketing experience and adeptness for customer-centric messaging to progress the company’s strategic campaigns. He’s also the host of Answering Legal’s Everything Except the Law podcast, where he interviews legal experts about legal marketing, public relations, legal tech, wellness and more. About our host: Taryn Winter Brill is an experienced journalist, producer, speaker and media trainer. She has worked as a correspondent for Good Morning America and the CBS Early Show. About our company: Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service, because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call. Interested in learning more about Answering Legal? Book an appointment to speak with us here: http://ow.ly/LSUq30sjviN You can also give us a call at 631-400-8000 or go to www.answeringlegal.com This podcast is produced and edited by Joe Galotti. You can reach Joe via email at joe@answeringlegal.com. Music by https://www.bensound.com.

    45 min
  • 5 Episodes

About

This podcast, hosted by Taryn Winter Brill, provides provide a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience. During this series we'll be talking to long-time company leaders, as well as real attorneys who use Answering Legal. All lawyers are welcome to join us on this journey. If you don’t know too much about Answering Legal and want to learn more, this podcast should prove to be quite educational. And if you’re already an Answering Legal customer, definitely stay tuned, as we’ll be showcasing new and exciting ways to use our service.

Information

  • Creator
    Answering Legal Podcast Network
  • Years Active
    2023 - 2024
  • Episodes
    5

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