Introducing: The Experience Maker

Focus on Customer Service Podcast

Hello again, loyal FOCS listeners! I wanted to share the news of my brand-new book, The Experience Maker: How To Create Remarkable Experiences That Your Customers Can't Wait To Share. If you loved this podcast, then this book is for you! Listen to this special 3-minute episode for more details and the opportunity to get 3 free bonuses with your book purchase.

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