It's a Customer's World with Andy Murray
Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating their quest to be more customer centric, but to be truly customer centric, it requires both a shift in mindset and ways of working, not just in marketing but in all parts of the organization. Through his initiative and this podcast series, Andy will be talking with practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today’s customer centric world.
A true pleasure to learn from Andy Murray
2023. 03. 22.
So many excellent podcasts - and what humility to allow college students to have the opportunity to ask questions! Thanks for an excellent learning experience that never fails to extend our knowledge into the future of marketing.
Awesome insights
2022. 04. 21.
Love getting to listen to Andys podcasts! His vast knowledge of multiple areas of the industry allows him to give well rounded insights to almost all topics. Hearing the genius between him and Paco Underhill was super educational and entertaining.
Highly Recommend
2022. 04. 18.
This is such a great podcast if you are looking to learn the importance customer centricity and the customers journey! Andy Murray has so much insight through his career experiences and brings on great well respected and knowledgeable guests as well. I recently listened to Paco Underhill’s interview on his most recent book. If you are looking from the experts perspective on the customer journey inside the store, I couldn’t recommend that episode enough!
Must listen!
2022. 04. 17.
I highly recommend listening to Andy Murray’s CCLI podcasts! They provide thorough and relevant insight into the customer journey. Andy talks with knowledgeable practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today's customer centric world. In particular, the interview with Paco Underhill on his newest book, How We Eat: The Brave New World of Food and Drink, dives deeper into this area of marketing and retail. These podcasts truly are worth a listen! -Caitlin Skolasky
소개
정보
- 제작진Sam M. Walton College of Business
- 방송 연도2020년 - 2024년
- 에피소드48
- 등급전체 연령 사용가
- 저작권© 2021 Walton College Customer Centric Leadership Initiative
- 웹사이트 보기