Jabil - Routinise and Standardise Legal Operations At Work

From a 5-day to a 24-hour turnaround

The Impact Podcast features Dan Coll, Senior Associate General Counsel and Caleb Bendix, Deputy General Counsel at Jabil. Our podcast host is Steve Harmon, COO and General Counsel of Elevate. Listen in as our guests outline two examples of implementing change within Jabil. The first features a procurement centre of excellence and support model about efficiency, including intake, triage, playbook support, and staffing. The second features the build-out of a fully automated NDA process.

01:00 Introduction to Dan and Caleb.

02:36 Jabil’s Center of Excellence to support indirect and direct procurement.

05:31 A perfect storm of a major acquisition - and launching the centre of excellence.

09:03 Our colleagues aren’t sure which of the team is Jabil and who represents the LPO.

11:39 The in-house team had been supporting 100% of the global NDAs, so we could immediately reduce this low-value add work to 25%.

14:15 Jabil recently signed another SOW to support their commercial team, something they previously wouldn't have considered. 

16:21 We look at automation to free up time to be strategic and work on projects that move top-line revenue and margin for the company.

20:35 Legal operations journey is thinking about centres of excellence and things we can routinise.

24:03 We've processed 8500 incident NDAs over the last three years with zero legal contact and zero variation from our standard template.

29:35 Today, Jabil is ready for … the next template.