Jonathan and Mark Carr |President at Vehicle Reman and Founder of Christian Brothers Auto  | Driving Purpose and Prioritizing Customer Service

Jonathan Carr is the President of Vehicle Reman, a premier fleet vehicle remanufacturing company based in Jarrell, Texas. Jonathan has driven the company’s growth by transforming old fleet vehicles into like-new condition, offering a cost-effective and eco-friendly alternative to buying new. Influenced by the teachings of C.S. Lewis, particularly on prayer, Jonathan integrates his faith into his leadership style, fostering a company culture of integrity and respect. 

Mark Carr is the visionary founder of Christian Brothers Automotive (CBA), a company with nearly 300 locations that stands out for its excellent automotive services and strong foundation in Christian faith. This outlook has led CBA to win the JD Power Award for Best Customer Service for the past four years. Since its inception, Mark has been dedicated to creating a business that operates with integrity, honesty, and a commitment to serving others, reflecting his deep faith and values. 

Mark Carr and Jonathan Carr are on The Wow Factor this week to share a fascinating look into the origins and growth of Christian Brothers Automotive. Mark shares the inspiring story of how he started the business through a divine calling, overcoming early financial challenges to grow it into a successful franchise model. We spend time discussing the company's charitable initiatives, such as the Hub Garage program that provides free car repairs for single mothers. Jonathan also discusses Vehicle Reman and how it gives new life to fleet vehicles sustainably and cost-effectively. 

“Honesty is everything.” - Mark Carr

“Treating customers as I want to be treated is everything.” - Mark Carr 

“The reason for our success is 100% the fruits of the Spirit.” -  Jonathan Carr 

This Week on The Wow Factor:

• The moment Mark’s prayer for a business opportunity was answered 
• The origin of the business name, Christian Brothers Automotive, and the simplicity of the naming process
• Why they decided to franchise the business and the challenges of managing multiple locations
• Why honesty is so important in business and how it differentiates Christian Brothers Automotive from competitors
• How Mark learned to handle difficult situations by treating others as he would want to be treated
• Jonathan describes how the Hub Garage works to provide free car repairs for single moms
• Jonathan discusses how the idea for Vehicle Reman, a vehicle remanufacturing company, came about and how it aligns with his experience at Christian Brothers Automotive
• The Christian Brothers Automotive Foundation's mission to give 10% of the company's gross profit to ministries and nonprofits
• The importance of customer service and the impact of a well-trained team on the business's success

Mark Carr’s Words of Wisdom:

Be honest with yourself, examine yourself, look at your weaknesses, and surround yourself with people who are good in the areas that you're not. 

Connect with Jonathan Carr: 

• Vehicle Reman 
• The Hub Garage
• Jonathan Carr on LinkedIn

Connect with Mark Carr:

• Christian Brothers Automotive

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram