Leaders Wildly Overestimate How Much Their Teams Trust Them. Here's How to Close the Gap

The New Rules of Business

Trust is an essential feature for any successful relationship, but it’s often missing at work. Company leaders overestimate how much their teams trust them by as much as 40%, and women grow especially wary of their employers as their career progresses, according to research from Deloitte. Here, Wenny Katzenstein and Jasmin Jacks, Deloitte executives, explain why this trust gap exists — and what companies can do to close it.

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