Leading At The Next Level

Dove Development & Consulting
Leading At The Next Level

As the show built to provide ongoing support for YOUR leadership journey, Leading At The Next Level serves as a real-time resource for addressing some of the biggest and more relevant issues any leader will face - in a way that drives improvement for your bottom line!

  1. The Cost of an Unaccountable Workforce

    4 DAYS AGO

    The Cost of an Unaccountable Workforce

    Okay, leaders, I’m counting on you to have done the work to address the last profitability killer we looked at, The Cost of Confusion, by taking steps to set clear expectations for your teams. Even with the most detailed explanation, though, we’re not likely to see our team members meet or exceed those expectations—at least not over the long haul—if we don’t have a culture of accountability. With that in mind, the next profitability killer we need to work through will address the costs our businesses must eat when no one is held accountable! Accountability covers a broad range; we each hold ourselves to a certain standard and are all accountable to the rule of law within the society we’re a part of. There’s inevitably some level of accountability for performance in the organizations where we make our living. For our purposes here, I’m going to skip the personal accountability. If you’ve hung with me through the other profitability killers we’ve looked at, I expect you’ve got that well in hand. And as much as I’d like to jump on a soapbox about the importance of accountability for our actions in society and how the lack thereof directly contributes to the decay we’re experiencing in the rule of law, that’s a fight for another day. What we will be digging into with both hands is how we can recognize when more accountability is needed within the teams we lead, what it costs us when we haven’t maintained accountability, and what steps we can take to ensure accountability is a vital part of our culture. First, though, let’s make sure we’re singing from the same sheet of music about why this even matters. For more on this, you're welcome to reach out to us directly at admin@dove-development.net to get a 45 Day Trial Access to our COMPLETE Leading At The Next Level program or you can check out Wes's recently released book, What's KILLING Your Profitability? (It ALL Boils Down to Leadership!) that was a #1 Best Seller on Amazon!

    18 min
  2. Developing a Mentorship Mindset - Demonstrate Personal Success in the Areas of Mentorship

    OCT 14

    Developing a Mentorship Mindset - Demonstrate Personal Success in the Areas of Mentorship

    To have a mentoring mindset you have got to always add value to others. To have the correct mindset around this is to believe this is an opportunity and not just a task to accomplish.  Do you see adding value to others as something you have to do?  Or are you treating it as a discipline or a task to check off the list?  Or, are you approaching adding value to others as an opportunity?  Because it is a tremendous opportunity to be a driving force in your organization and frankly in your legacy as well. Demonstrating personal success in the area of mentorship is about giving a return on time to those who mentor us.  There needs to be a 'return on investment' established in mentorship.  And an expectation that on a regular basis the mentee will be providing examples of how they have applied what they are learning and gaining from the mentor.  This adds value both ways and keeps the mentorship productive and demonstrated on a consistent basis.   Mentorship is a commitment of giving a return on time to those who mentor us and expecting a return on time from those we mentor.  We need to be able to demonstrate a return both ways for those we are in mentoring relationships with. As always, you're welcome to reach out to us directly at admin@dove-development.net to get a 45 Day Trial Access to our COMPLETE Leading At The Next Level program or you can check our how Dove Development & Consulting can help increase your profitability by building better leaders through a tailored approach to Total Leadership Solutions.

    25 min
  3. Leading At The Next Level LIVE with Daniel Jones on Dealing with Dark Personalities & Toxic Behavior

    SEP 16

    Leading At The Next Level LIVE with Daniel Jones on Dealing with Dark Personalities & Toxic Behavior

    Daniel N. Jones is currently an Associate Professor of Management in the College of Business at the University of Nevada Reno (UNR) and a core faculty member in the Interdisciplinary Social Psychology Program. Prior to UNR, Dr. Jones was an Assistant Professor of Legal Psychology at the University of Texas, El Paso. He received his BS in psychology from Stockton University and his Ph.D. in Social / Personality Psychology from the University of British Columbia in 2011. He has published more than 100 peer-reviewed journal articles and chapters, many in flagship journals such as Journal of Personality and Social Psychology, Journal of Business Ethics, and Perspectives on Psychological Science. In 2019, Dr. Jones received the Early Career Award from the Western Psychological Association. He has also received several grants from agencies such as the National Science Foundation and Army Research Laboratory to study dark personalities as they pertain to topics such as secret disclosure, phishing attacks, and cyber-security. Historically, his research has focused on the differentiation of the Dark Triad (Machiavellianism, psychopathy, and narcissism) and Dark Tetrad (Dark Triad + sadism) of personality. Dr. Jones has published several influential pieces on the overlap and distinction of these traits, with a special focus on the vexing trait of Machiavellianism. His research has expanded to discuss differential models of betrayal, long vs. short-term deception, organizational harm, and novel perspectives on destructive leadership. Most importantly, Dr. Jones is examining the utility of the Dark Triad traits in different contexts and is developing interventions that are designed to prevent the harm these traits cause. However, Dr. Jones is not only focused on manipulative behavior. For example, he has also authored a forthcoming book on “Emophilia: The Science of Serial Romance,” with Oxford University Press. This book addresses the dispositional tendency to fall in love fast, easily, and often. Dr. Jones’ passion lies at the nexus of multiple disciplines, including Organizational Behavior, Management, and Psychology, especially where one can utilize new solutions to solve real problems. Specifically, his next steps are to establish a consulting presence to implement many of the evidence-based solutions he’s developed. Wes and Dan will be talking about how often dark personality traits show themselves in highly skilled team members and executives, and how this can be addressed. As always, you're welcome to reach out to us directly at admin@dove-development.net to get a 45 Day Trial Access to our COMPLETE Leading At The Next Level program or you can check our how Dove Development & Consulting can help increase your profitability by building better leaders through a tailored approach to Total Leadership Solutions.

    50 min
  4. Steps Leaders Can Take To Set Clear Expectations

    SEP 9

    Steps Leaders Can Take To Set Clear Expectations

    If we want to have a shot at capturing the profitability that’s killed by confusion in our organizations by providing our teams with the kind of clear expectations they desperately need in order to produce excellent results, it will require a very focused effort! We must become experts in providing our team and each individual team member with extreme clarity as to the results we need from them and the behaviors we expect from them to achieve those results. In attempting to do that, some leaders shy away from setting the bar too high. Their concern in those cases seems to be that if expectations are too high, people will become overwhelmed and avoid the work altogether… As we’ve worked through these profitability killers, I’ve referenced multiple lessons I learned in the approximately fifteen years I was directly involved in a successful behavior-based safety process. I’ll share another here at the risk of beating that horse to death. This time, though, the lesson came from two of my mentors in that process rather than from the science the process was based on. The first piece of this particular lesson came in May 1999 during my initial training to perform behavior-based observations on my coworkers throughout the facility. Most of that two-day training was given by the gentleman responsible for overseeing the initiative at our location, but one segment was done by the then-maintenance supervisor, Terry Ward. Terry’s piece was geared at detailing how our behaviors are determined by the consequences that come from them, but learning to recognize certain things that trigger those behaviors serve as an effective way to predict them in advance. I certainly can’t go into all that he shared in the ninety-minute lesson here, but one thing he emphasized was a core tenet he had learned in his time at the United States Military Academy (West Point): the importance of choosing the harder right over the easier wrong, and how that always produced better results over the long haul. So, how does that tie in to eliminating confusion by setting clear expectations? By itself, Terry‘s story made a solid case for how choosing an easier yet riskier behavior at the moment would inevitably result in an injury when it was repeated over time. He went on to explain how taking the extra step to reduce the risk may require some additional effort right away but would pay huge dividends long term by eliminating the potential for injury. The second part of this lesson ties back to something I learned from an old chap from across the pond. Dave Stanley was one of the folks charged with implementing the behavior-based safety initiative throughout the company in 1998. He was the last remaining from that initial group when I got to know him in 2003. At that point, Dave held global responsibility for the process within our company. While his home was in South Wales (UK), he traveled worldwide, providing training at each of the 75+ facilities the organization had at the time. During his first visit to Harrisonburg, he explained that the difficulty of a task and the compensation involved RARELY served as the primary reasons someone would choose not to perform it. Dave shared that the biggest reason for avoiding any task was not seeing value in performing it. He challenged us to consider all those who risked their lives in the military or as first responders for very little or even no pay in some cases. Regarding safety, his message was that clarifying how specific behaviors would eliminate injuries and why that mattered would be critical if we wanted to build and maintain a successful process. Tying that with Terry’s “harder right over the easier wrong” is where we, as leaders, come into the picture to help our teams produce great results by providing them with extremely clear—and high—expectations. As I shared from Tony Jeary before, “It’s hard to sell mediocrity,” so why even bother? We absolutely should be challenging our

    16 min
  5. Meeting (& Exceeding) Expectations Drives Results

    SEP 2

    Meeting (& Exceeding) Expectations Drives Results

    The cost of confusion hits our bottom line in many ways: increased downtime clarifying details, quality errors (regardless of our industry or process), delayed deliveries, and even lost customers. All of those things kill profitability! When we think about the statement I shared from Nicki Rankin’s LinkedIn article, “Managers are tasked with productivity and numbers for their department or division,” it’s not hard to understand why those managers get so frustrated when their team members underperform… What’s often missed is just how common poor performance really is. In August 2015, I had the opportunity to be with a small group of folks in a private session with John Maxwell at the beginning of an event that would complete the first stage of the licensing process to use some of his material. While this “small” group consisted of between three and four hundred people, it was just over 10 percent of the folks who would be participating in the entire event in the following few days and far smaller than any live venue where I had heard John speak before that. One of the things he stressed in the session, since we would be completing the process to use his material (and carry his name) in the following days, was how hard he had worked throughout his career to build and maintain a strong reputation. He also shared how he struggled with the idea of licensing people he didn’t know personally to represent that reputation. Before throwing any stones in John’s direction for having too much ego or pride in the reputation he worked so hard to earn, consider what it feels like when one of your team members (or children) does something that shines a negative light on your organization (or family). It can hurt, right? Especially when that something is so contrary to the values we hold most dear… For more on this, you're welcome to reach out to us directly at admin@dove-development.net to get a 45 Day Trial Access to our COMPLETE Leading At The Next Level program or you can check out Wes's recently released book, What's KILLING Your Profitability? (It ALL Boils Down to Leadership!) that was a #1 Best Seller on Amazon!

    19 min

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As the show built to provide ongoing support for YOUR leadership journey, Leading At The Next Level serves as a real-time resource for addressing some of the biggest and more relevant issues any leader will face - in a way that drives improvement for your bottom line!

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