Leading With Trust: Insights from Deputy Chief Ben Murphy

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Season 6 - Episode 135
Ever wondered what it takes to lead a police department effectively while fostering community trust and engagement? Join us as we sit down with Ben Murphy, the Deputy Chief of East Windsor Police Department,in Connecticut.  Dive into his journey from New Britain Police Department to his current leadership role. A third-generation police officer, Ben shares how his family's legacy and his passion for public service shaped his career, along with the rigorous training at prestigious institutes like the FBI National Academy that honed his leadership philosophy.

Gain insights into the strategies that make a successful law enforcement leader. We discuss the importance of explaining the "why" behind decisions and involving officers in the decision-making process to ensure they feel heard and valued. Ben elaborates on the critical role of sergeants as influencers and the nuances of managing diverse teams by identifying informal leaders. The conversation highlights the necessity of credibility, character, and leading by example, as well as the distinction between management and leadership in fostering a supportive and fair work environment.

Community trust is paramount in policing, and Ben Murphy shares his approach to building it through proactive engagement and transparency. Learn about initiatives like Citizens Academies and CERT teams that bridge the gap between officers and the communities they serve. We also explore the evolving nature of policing, including collaboration with social services and mental health professionals, and the importance of continuous learning and professional development. Tune in to discover how showcasing positive interactions can humanize officers and counter negative narratives, and get a peek at future episodes featuring more notable figures in law enforcement.

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If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com