Lessons from Kevin Riddleberger, Co-Founder of DispatchHealth, on crafting a trusted and comprehensive home healthcare experience

Today, we're so excited to get to know Kevin Riddleberger, Co-Founder of DispatchHealth.  

Kevin has over 20 years of experience in both clinical and management roles within the healthcare sector. His passion for transforming healthcare delivery is evident through his focus on technology, process improvement, and enhancing quality standards. 

As a board-certified physician assistant, Kevin has contributed his expertise to hospital quality improvement committees and has held the position of president at the Colorado Academy of Physician Assistants. Additionally, he plays a vital role as an advisor in Colorado’s healthcare startup community, where he provides guidance on both business and clinical matters. Prior to his role as co-founder of DispatchHealth, Kevin was responsible for leading clinical solutions and strategy at iTriage. 

In this episode, we explore the founding and scaling of DispatchHealth, the challenges of reimbursement and scaling, strategies for securing payer contracts, the provider model they use, their success stories, and legal and fundraising advice for founders.

Note: Kevin did the interview in early 2024 when he was working for DispatchHealth. He has since moved to a different position.