BRAVE COMMERCE

BRAVE COMMERCE

MikMak Founder & CEO Rachel Tipograph and Profitero’s President Sarah Hofstetter tackle what’s relevant in eCommerce today for the world’s biggest brands. Each episode they’ll share tips worth millions in sales, while interviewing the bravest marketers on how to navigate eCommerce’s latest consumer and retailer dynamics. Hosted on Acast. See acast.com/privacy for more information.

  1. 2024/12/24

    DHL’s Greg Hewitt Shares Insights on Global Logistics and Industry Transformation

    In this compelling episode of BRAVE COMMERCE, hosts Rachel Tipograph and Sarah Hofstetter sit down with Greg Hewitt, CEO of DHL Express in the U.S., to discuss the future of logistics and commerce. Drawing on his 30 years of experience at DHL, Greg offers forward-looking insights into how global shipping is evolving to meet the demands of an increasingly digital and connected world. While reflecting on the industry’s transformation—from manual processes to AI-driven supply chain optimization—Greg focuses on the next big shifts shaping logistics, including automation, sustainability, and customer-centric innovations. The conversation highlights emerging trends in consumer behavior and explores what lies ahead for eCommerce in 2025. Sustainability takes center stage as Greg outlines DHL’s ambitious goals for carbon neutrality, investments in sustainable aviation fuels, and innovative programs like Go Green Plus. His perspective underscores how bold, strategic decisions can drive growth and ensure resilience in a competitive landscape. Key Takeaways:   The Evolution of Logistics: Explore pivotal moments over three decades, including the rise of eCommerce, automation, and AI’s potential to reshape customer service and supply chain management.  Sustainability in Action: Learn about DHL’s $7 billion investment in sustainable aviation fuel and initiatives like Go Green Plus, enabling customers to offset carbon emissions.  Leveraging Logistics for Growth: Understand how shifts in global shipping, supply chain optimization, and customer-centric delivery innovations can create opportunities in a competitive eCommerce environment. Hosted on Acast. See acast.com/privacy for more information.

    28 分鐘
  2. 2024/12/17

    Crayola’s Creative Legacy: Building Impact Beyond the Box

    In this episode of BRAVE COMMERCE, co-hosts Rachel Tipograph and Sarah Hofstetter welcome Victoria Lozano, EVP of Brand Marketing at Crayola, to discuss how this iconic brand continues to innovate and make an outsized impact with a lean team of fewer than 2,000 employees. Victoria shares Crayola's enduring purpose rooted in fostering creativity for over 120 years and how this mission influences everything from the company's nimble operations to its strategic diversification into entertainment and location-based experiences. Learn how Crayola remains a household staple while expanding its role in children’s development and education. The conversation also explores how Crayola balances its global brand presence with challenges in international markets, its decision to move away from DTC (direct-to-consumer) fulfillment, and the bold leadership moves that keep the brand thriving. Victoria reflects on the bravery of personal milestones and the ongoing journey of maintaining a brand cherished across generations. Key Takeaways: Purpose-Driven Innovation: How Crayola's mission to nurture creativity shapes its operations and business strategies.Adapting to Market Dynamics: Insights into Crayola’s global brand strategies and why they pivoted away from DTC commerce.Enduring Legacy: The evolving role Crayola plays in shaping children’s lives through education, entertainment, and creative tools. Hosted on Acast. See acast.com/privacy for more information.

    17 分鐘
  3. 2024/12/10

    Sucharita Kodali on Retail Resilience: Navigating Consumer Trends, Tariffs, and the Future of Commerce

    In this insightful episode of BRAVE COMMERCE, Sucharita Kodali, Vice President and Principal Analyst at Forrester, returns for an unprecedented third appearance to dissect the current state of consumer commerce. Joining hosts Rachel Tipograph and Sarah Hofstetter, Sucharita delves into the phenomenon of the "vibecession," where consumer spending remains resilient despite a lingering sense of economic unease. She provides data-backed analysis on how inflation, shifting consumer preferences, and economic headwinds are shaping the retail landscape heading into 2024 and beyond. Sucharita discusses the challenges facing major consumer product brands as private labels and niche competitors continue to disrupt the market. From grocery aisles to luxury goods, she explains how consumers are increasingly trading down to value brands or splurging on high-end offerings, leaving middle-tier players scrambling to remain relevant. Her insights offer critical strategies for brands to adapt, including leveraging innovation, rethinking pricing strategies, and embracing diverse supply chains to mitigate potential tariff impacts under the new administration. Looking ahead, Sucharita provides a cautiously optimistic outlook, highlighting opportunities for brands that prioritize agility and customer engagement. She also shares bold predictions about the future of marketing investments, the role of distribution in a digital-first world, and how brands can stay competitive in the face of evolving consumer expectations. Whether you're a brand leader, marketer, or eCommerce specialist, this episode is packed with actionable insights to help navigate the complexities of today’s commerce environment. Key Takeaways: Resilient Spending Amidst Economic Uncertainty: Consumers continue to shop at high rates despite economic unease, focusing on value and premium goods while avoiding middle-tier options.Private Labels & Disruption: The rise of private labels and niche competitors poses a major threat to established brands, requiring innovative strategies to reclaim market share.Preparing for Tariffs and Future Shocks: Diversified supply chains and strategic foresight are crucial for navigating potential policy changes and maintaining brand resilience. Hosted on Acast. See acast.com/privacy for more information.

    24 分鐘
  4. 2024/12/03

    Haleon’s Katie Williams: Leading Consumer Health Transformation with Purpose

    In this compelling episode of BRAVE COMMERCE, co-hosts Rachel Tipograph and Sarah Hofstetter sit down with Katie Williams, Chief Marketing Officer of Haleon. As a seasoned leader in consumer packaged goods (CPG), Katie shares her unique journey, navigating two major corporate spin-offs—Kraft-Mondelez and GSK-Haleon. She delves into the critical lessons learned about purpose-driven business strategies, brand identity, and leading through transformation in highly dynamic industries. Katie discusses Haleon's bold mission to redefine consumer health through trusted science and meaningful consumer connections. From developing a clear North Star to ensuring seamless brand transitions, she reveals how purpose anchors Haleon's decisions and fosters resilience amid change. Katie also highlights the growing importance of addressing consumer health holistically, blending physical and mental well-being, and adapting to the influence of digital platforms and creators in shaping health narratives. The conversation culminates with insights into Katie's leadership philosophy, emphasizing inclusivity and courage in decision-making. Whether addressing the power of brands or collaborating with retail partners on integrated media strategies, Katie's approach underscores the value of agility, authenticity, and innovation in today's fast-evolving commerce landscape. Key Takeaways: Purpose as a Compass: Establishing a clear mission helps organizations make cohesive decisions and maintain focus during transformative periods.Adapting to Evolving Consumer Needs: Integrating holistic health solutions and leveraging digital and social platforms are crucial for connecting with modern consumers.Unified Teams for Agility: Bringing together media, shopper marketing, and consumer experience teams fosters quick, aligned responses to retail and market shifts. Hosted on Acast. See acast.com/privacy for more information.

    28 分鐘
  5. 2024/11/19

    Matthew Graham CMO at Mars’ Food & Nutrition on Balancing Heritage and Innovation

    In this episode of BRAVE COMMERCE, Matthew Graham, Chief Marketing Officer at MARS Global Food & Nutrition, delves into the delicate balance between honoring a brand’s rich heritage and driving innovation in a fast-changing industry. Drawing from Mars’ century-long legacy, he shares how the company evolves its marketing strategies to remain relevant to modern consumers while staying true to its core values. Matthew also explores the pivotal role data plays in shaping consumer understanding. By leveraging advanced analytics, Mars identifies emerging trends, tailors campaigns to meet diverse consumer needs, and ensures its messaging resonates across global markets. His insights illuminate how brands can create deeper connections with their audiences in an increasingly digital landscape. Finally, the conversation highlights the importance of innovation in fueling growth. From developing new products that cater to shifting preferences to embracing cutting-edge technologies, Matthew reveals how Mars stays ahead of the curve. This episode offers invaluable lessons for marketers and business leaders striving to thrive in a competitive and dynamic marketplace. Key Takeaways: Balancing Tradition with Modernity: Learn how Mars integrates its iconic legacy with forward-thinking strategies to stay relevant.Data-Driven Consumer Insights: Discover how Mars utilizes data to uncover trends and shape consumer-centric marketing campaigns.Driving Growth Through Innovation: Understand the role of innovation in developing products and campaigns that meet evolving consumer expectations. Hosted on Acast. See acast.com/privacy for more information.

    27 分鐘
  6. 2024/11/12

    Pepsico’s Meghan Archer on How Curiosity and Innovation Fuel Success

    In this episode of BRAVE COMMERCE, hosts Rachel Tipograph, Founder and CEO of MikMak, and Sarah Hofstetter, President of Profitero, sit down with Meghan Archer, Vice President of Digital Commerce Sales at PepsiCo. Meghan shares her unique career journey from consumer electronics at T-Mobile, to a dynamic decade at Amazon, to her current role at PepsiCo. She reflects on how her varied roles at Amazon, including in supply chain, product development, and private label, prepared her to lead digital transformation in the complex world of grocery, where PepsiCo’s omni-channel strategy is paving new paths in the CPG space. Diving deeper, Meghan discusses the importance of nurturing curiosity and challenging the status quo, key traits that have fueled her success. She explores her approach to cultivating a team mindset at PepsiCo, where ambiguity and rapid change require a culture of continuous learning and adaptability. Meghan explains how she motivates her team to embrace these challenges, seeing obstacles as opportunities to innovate and collaboratively push forward digital transformation across PepsiCo's well-known brands. In the latter part of the episode, Meghan shares her insights into PepsiCo’s commitment to talent and technology as cornerstones for its success. She highlights the importance of strong partnerships with retailers and the focus on getting the fundamentals right. Wrapping up, Meghan reflects on her bravest career move, a leap from T-Mobile to Amazon, which pushed her out of her comfort zone and laid the foundation for her growth as a resilient, forward-thinking leader. Key Takeaways: Curiosity and comfort with ambiguity are critical for thriving in the ever-evolving world of digital commerce.PepsiCo's omni-channel transformation is powered by a blend of talent, technology, and end-to-end strategic thinking.Strong partnerships and a focus on fundamentals, such as in-stock availability, drive sustained success in digital and in-store channels. Hosted on Acast. See acast.com/privacy for more information.

    22 分鐘
4.9
(滿分 5 顆星)
106 則評分

簡介

MikMak Founder & CEO Rachel Tipograph and Profitero’s President Sarah Hofstetter tackle what’s relevant in eCommerce today for the world’s biggest brands. Each episode they’ll share tips worth millions in sales, while interviewing the bravest marketers on how to navigate eCommerce’s latest consumer and retailer dynamics. Hosted on Acast. See acast.com/privacy for more information.

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