Unlocking Innovation with Kedron Rhodes

Kedron Rhodes

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If you’re trying to grow your organization by delivering new value to those you serve, you’ve come to the right place. This is where I share my 20+ years of experience helping leaders, just like you, innovate and deliver new value to their customers, their teams, and their organizations.

2022. 02. 03.

Is CX Killing Innovation?

Is your CX strategy putting the breaks on innovation? It is more common than you might think! Let's talk about how CX and innovation can work together.

8분
2022. 01. 20.

5 Ways Design Thinking Can Help Your Nonprofit

Is your nonprofit taking full advantage of design thinking? In this episode I will introduce you to 5 ways design thinking can help your nonprofit.

11분
2022. 01. 06.

Is Design Thinking Dead?

Design thinking used to be a key driver for innovation. Is that still the case? Or has design thinking had its moment and we've moved on? Let's talk about it!

17분
2021. 02. 12.

Reduce Risk With the Right Research

No one wants to spend their energy, time, and resources on an initiative that doesn't resonate with our customers! Let's explore an effective way to minimize that risk.

9분
2021. 02. 04.

Lifeless Customer Data Is Stifling Your Innovation

Most customer data is lifeless and uninspiring. We can fix this by adding a human touch to our customer knowledge with this simple tool.

13분
2021. 01. 07.

Where Are Your Customers Experiencing Friction?

Every organization needs to understand their customer experience, but most are missing a vital tool to get the job done! In this episode, I'll explain this tool and how you can begin to unleash it in your organization.

10분
2020. 12. 31.

Leadership Lessons From 2020

2020 taught me a lot about myself and my own personal leadership. Here are 3 things I'm leaving behind in 2020, and 3 things I'm picking up in 2021.

10분
2020. 12. 24.

3 Lessons From a Poor Customer Experience

I recently had a terrible customer experience at a car dealership, and here are 3 lessons from that experience that we should all keep in mind.

12분

모두 보기(26개)

If you’re trying to grow your organization by delivering new value to those you serve, you’ve come to the right place. This is where I share my 20+ years of experience helping leaders, just like you, innovate and deliver new value to their customers, their teams, and their organizations.

제작진

Kedron Rhodes
방송 연도

2021년 - 2022년
에피소드

26
등급

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웹사이트 보기

Unlocking Innovation with Kedron Rhodes

Unlocking Innovation with Kedron Rhodes

Is CX Killing Innovation?

5 Ways Design Thinking Can Help Your Nonprofit

Is Design Thinking Dead?

Reduce Risk With the Right Research

Lifeless Customer Data Is Stifling Your Innovation

Where Are Your Customers Experiencing Friction?

Leadership Lessons From 2020

3 Lessons From a Poor Customer Experience

소개

정보

Unlocking Innovation with Kedron Rhodes

에피소드

Is CX Killing Innovation?

5 Ways Design Thinking Can Help Your Nonprofit

Is Design Thinking Dead?

Reduce Risk With the Right Research

Lifeless Customer Data Is Stifling Your Innovation

Where Are Your Customers Experiencing Friction?

Leadership Lessons From 2020

3 Lessons From a Poor Customer Experience

소개

정보