listening SUPERPOWER podcast

Raquel Ark
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listening SUPERPOWER podcast

Your Listening SUPERPOWER podcast will help become a more impactful communicator by listening effectively and in surprising ways. Join your host and listening catalyst Raquel Ark to be inspired by listening researchers and professionals as we share tips and stories on how to work smarter and feel better by growing our listening superpower together. Your listening SUPERPOWER podcast is much more than listening. It’s practical knowledge and inspiration that you can use right away. If you’re the kind of person who wants to have a positive impact, have less communication challenges, get things done and make our world a better place, listen and follow the listening SUPERPOWER podcast. Build your toolbox for your everyday interactions. Learning how to listen more effectively will help others listen to you better. Improve work productivity and time management. Less misunderstandings. Break bad communication habits. Communicate effectively. Have more voice. Engage your team and influence stakeholders. Facilitate difficult conversations better. Enhance relationships. Discover needs and interests. Feel more belonging. Build trust and connection. Take meaningful action. Increase your success and wellbeing.

  1. JAN 8

    Quiet Works, Making Silence The Secret Ingredient of the Workday with Joe McCormack

    What if too much collaboration can hinder productivity?   Our guest, author Joe McCormack, a communication expert who helps professionals navigate information overload, shares practical tips on how to balance collaboration with the essential quiet time needed for deep thinking. Joe McCormack is a communication expert who helps professionals navigate information overload.  As an entrepreneur, he founded Sheffield Company and The BRIEF Lab, specializing in concise communication and leadership development. He's the author of "Brief," "Noise," and "Quiet Works," which address the challenges of focus and distraction. His work includes a podcast, "Just Saying," and the development of "Quiet Workplaces," dedicated spaces for focused work. Previously, he was a senior executive at Ketchum. Joe McCormack holds a BA in English Literature from Loyola University of Chicago. In this episode, Joe discusses the release of his new book, Quiet Works, which is part of a trilogy focused on achieving clarity and intentionality at work.  Building on his previous works, Brief and Noise, Joe emphasizes the importance of making it easier for others to listen to us. He shares insights on how individuals can take responsibility for their communication and listening practices.  The conversation highlights the value of quiet time before engaging in discussions, underscoring its role in preparation and centeredness.    "Quiet is not a technique. It's an appointment." - Joe McCormack   SUPERPOWER Notes:   00:02:17 – The Challenge of Embracing Quiet: Joe discusses his initial resistance to quiet and the insights he gained while writing Noise, highlighting the internal noise that often distracts us. 00:06:48 – The Power of Scheduling Quiet: Joe explains how scheduling quiet time can lead to better preparation and improved performance in professional settings. 00:12:07 – Defining Quiet: Joe offers a practical definition of quiet in a professional context, emphasizing the need for dedicated time alone to think and reflect. 00:14:35 – The Importance of Preparation: The conversation highlights how preparation through quiet can enhance listening skills and overall communication effectiveness. 00:28:08 – Collaboration vs. personal time: Discussion on the balance between collaboration and the need for personal quiet time to think and reflect. 00:34:11 – Avoiding quiet and self-reflection: Exploration of why people often avoid quiet moments and the fear of confronting their own thoughts. 00:36:19 – The power of pausing decisions: Emphasizing the value of taking a moment to pause before making decisions to ensure they are well thought out. 00:41:29 –  QCO: A Practical Tool for Meetings: Joe introduces the QCO (Question, Comment, Observation) technique to encourage thoughtful participation in meetings. 00:48:58 –  The value of quiet moments: Discussing how quiet moments can enhance clarity and improve overall work performance. 00:54:25 –  Quiet workplace: Ideas on designing workspaces that promote quiet and reduce distractions for improved employee well-being and productivity.     Key Takeaways "Quiet is not a technique. It's an appointment."- Joe McCormack "Anything that's worth doing in life is worth doing poorly."- Joe McCormack "Quiet allows me to slow down for a minute... it literally changed me as a person."- Joe McCormack "The quality of a person's listening being present in the moment makes a person.It changes everything.”- Joe McCormack "You need more time alone, not seven hours a day, but you need 10 minutes."- Joe McCormack Resources Mentioned: Podcast Episode:Elite Communications Skills as a Competitive Advantage, Think Clearly and Communicate Concisely with Joe McCormack   Connect with Joe McCormack: https://josephmccormack.com/ https://josephmccormack.com/my-books/  https://josephmccormack.com/my-podcasts/   Connect with Raquel Ark: https://listeningalchemy.com/  Mobile: + 491732340722 listeningsuperpower@gmail.com contact@listeningalchemy.com LinkedIn: Raquel Ark

    1 hr

  2. 12/07/2024

    The Art of Asking Questions: Enhancing Communication Through Listening

    Curious about the art of asking questions? Mike discusses the importance of crafting the right questions and how they can lead to deeper connections. Dr. Michael W. Purdy (PhD Ohio University) is co–editor with Deborah Borisoff (NYU) of Listening in Everyday Life: A Personal and Professional Approach (2nd ed). He has authored articles for the International Journal of Listening, (including two articles in 2015). His publications include: Listening and Qualitative Research, in Listening and Human Communication in the 21st Century; Listening and the Non–Technologized Self in Cultura De Guatemala This last year he also posted an article (Listening Ecology: Tuning into the Environment, Saving the Planet) for the Global Listening Centre (http://www.globallisteningcentre.org).  and Listening Nudges: Empowerment (Not Power) draft on academia.edu. In this episode of the Listening Superpower podcast, Mike shares his extensive journey in the world of listening, revealing the pivotal moments that shaped his understanding of its power.  He reflects on his early experiences, including training at a phone health care call center, which introduced him to the fundamentals of listening.  Mike also discusses his doctoral work on philosopher Merleau-Ponty, emphasizing the importance of receptivity and the role of the speaker in the listening process.  Additionally, he shares insights from teaching an introductory interpersonal communication class and highlights the influence of early listening scholars at Ohio University.  Join us for an enlightening conversation that explores the nuances of listening and its impact on communication.   Enjoy listening in.   "People do want to come together. They want to connect. They want to build relationships. They want to be seen. They want to be valued." - Michael W. Purdy    SUPERPOWER Notes:   00:02:10 -  Foundations of Community: The Transformative Power of Listening Listening emerges as a critical catalyst in community building, revealing how genuine attention can create meaningful connections and foster a sense of belonging. 00:05:32 -   Navigating Listening Dynamics: Understanding the Subtle Art of Connection delves deep into the intricate landscape of listening, exploring how conscious awareness of our communication patterns can fundamentally transform interpersonal interactions. 00:17:12 -   Conscious Listening: Decoding a Three-Dimensional Communication Skill. Mike unpacks "conscious listening" as a sophisticated skill comprising observation, strategic conversation management, and the ability to seamlessly flow within dialogue, challenging traditional notions of passive hearing. 00:20:22 -   The Alchemy of Questions: Unlocking Deeper Conversations Practical strategies are shared for elevating communication, with a focus on crafting open-ended questions that act as keys to unlocking more profound, meaningful exchanges. 00:28:12 -   Empathy in Action: Beyond Sympathy to Genuine Understanding The discussion explores the nuanced difference between sympathy and empathy, highlighting how truly listening can create more authentic and supportive connections. Key Takeaways.   "If we don't listen, we don't know how to respond." - Michael W. Purdy  "Democracy dies if people won't or can't or don't know how to listen." - Michael W. Purdy  "Conscious listening is the process of working at being a listener."- Michael W. Purdy  "It takes a long time. People think (listening) is a very complicated thing."- Michael W. Purdy "Relax and listen."- Michael W. Purdy    Poeple and Resources mentioned Yaval Harari  Brene Brown  Dick Halley  Heidegger  Merleau-Ponty  ILA (International Listening Association)  Connect with Michael W. Purdy  https://www.globallisteningcentre.org/member/michael-w-purdy/  https://www.globallisteningcentre.org/

    34 min

  3. 10/21/2024

    Code Switching in Listening: Adapting to Different Cultural Contexts with Elizabeth Parks

    In this episode, we have the pleasure of speaking with Liz, a respected voice in the realm of listening and cultural dynamics. Liz brings a unique perspective on how listening varies across different cultures and the importance of adapting our listening styles to foster deeper connections. Dr. Elizabeth S. Parks is an instructor at the University of Nevada Las Vegas. An affiliate faculty with the Colorado School of Public Health. Dr. Parks' work is at the intersection of social science and the humanities and explores how we can improve listening across diversity and difference. Today, she has over 50 peer reviewed publications and two acclaimed books, including the recently published book that we'll talk about in the podcast, Listening the Key Concepts, which explores 177 different ways to listen. Her books bring deep insight into ethics and the power of listening. Liz shares her journey of growing up in a bicultural home, where she learned early on that listening is not a one-size-fits-all approach. She discusses the contrasting ways she showed respect and honor to her family members from different cultural backgrounds, highlighting the significance of adapting her listening style.    "The way that we show up as listeners is really the first act of communication, not the second."– Elizabeth S. Parks    SUPERPOWER Notes:  05:08 – Liz reflects on her childhood experiences in a bicultural home and how they shaped her understanding of listening.  07:57 – The conversation shifts to Liz's adult experiences and the challenges of adapting her listening style when interacting with her partner's family.  10:22 – Liz emphasizes the importance of checking in with others to align expectations and ensure effective communication.  11:20 – The concept of code-switching is introduced, explaining how individuals navigate different cultural contexts through their listening behaviors.  20:05 – Liz discusses the importance of listening to oneself and maintaining authenticity while adapting to various cultural environments.  18:04 – The conversation delves into the research behind listening, with Liz sharing her motivations for studying the topic and the ethical implications of listening.  23:11 – Liz outlines three critical questions regarding listening: When do we listen? What kind of listening do we engage in? When do we stop listening?  34:07 – The discussion highlights the various types of listening, including horizontal and vertical listening, and their relevance in organizational contexts.  45:28 – Liz shares her insights on dialogic listening and the importance of creating meaning together in conversations. Key Takeaways “The way that I listen really, really matters for the ways that those relationships played out.” – Elizabeth S. Parks  “Listening is work in these different cultures, but listening to ourselves and being really true to ourselves is also extremely important.” – Elizabeth S. Parks  “In order to be the kind of listeners we want to be, we need to be a bit more strategic about our own energy flows.” – Elizabeth S. Parks  Connect with ELizabeth Parks https://www.elizabethsparks.org/ Latest book: https://www.jdoqocy.com/click-101234333-14076226?url=https%3A%2F%2Fwww.routledge.com%2FListening-The-Key-Concepts%2FParks-Faw-Lane%2Fp%2Fbook%2F9781032531847  Connect with Raquel Ark: www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com  LinkedIn Podcast email: listeningsuperpower@gmail.com

    1h 2m

  4. 09/30/2024

    Understanding the Power of Listening to Develop Your Prestige Influence as a Transformative Force

    Are you tired of being just another leader? Want to inspire your team, drive innovation, and build lasting relationships? The secret lies in a skill you may have overlooked: listening. Effective leadership often hinges on a surprising skill that can go unnoticed: listening. Raquel Ark shares that listening isn't just a soft skill; it's a powerful skill that can shape how you lead and influence. Imagine leading a team that's motivated, engaged, and full of ideas. Effective listening fosters trust, respect, and a positive work culture. It's can play an important role in increasing productivity and wellbeing for you and your team.  What if you could make better decisions, prevent explosive conflicts or manage tensions with more ease. Listening helps you connect with your team's needs, concerns, and aspirations, as well as your own. It's not just a skill; it's a superpower. Join Raquel as she explores the different types of power that listening can bring to leadership and everyday interactions, providing practical strategies to grow your listening superpower. "Listening is not just a soft skill. It's a power skill. It's a transformative force that shapes the way leaders like you, like me, connect, inspire, and lead." - Raquel Ark   Listening SUPERPOWER NOTES 00:10: Emphasizing the importance of listening as a transformative leadership skill. 01:28: The different types of power that listening can bring to leadership. 4:20: Discussion on the common undervaluation of listening in the business world compared to speaking, highlighting the impact of listening on effective leadership. 07:04: Presentation of research findings indicating a shift towards prestige-based leadership, which emphasizes listening and collaboration over autocratic dominance. 11:08: Conclusion on the significance of listening as a power skill that can transform organizations and drive sustained success, encouraging leaders to embrace listening in their practices.   Key Takeaways: "The true power of effective leadership lies in listening, which is often an overlooked skill or capacity that we have, or that's important to develop."- Raquel Ark   "When listening is brought into teams, those leaders are able to affect their teams in ways where they have more success and they feel better."  - Raquel Ark   "Listening is not just a tool. It's actually really cool. It's this high value currency that can transform organizations and really drive this sustained success."- Raquel Ark   "The leaders who listen are the ones who are going to lead us into the future."- Raquel Ark   Resources Mentioned:   Kluger, Avraham & Itzchakov, Guy. (2022). The Power of Listening at Work. Annual Review of Organizational Psychology and Organizational Behavior. 9. 10.1146/annurev-orgpsych-012420-091013 https://www.merriam-webster.com/dictionary/prestige https://action.deloitte.com/insight/2358/prestige-leadership-is-no-magic-trick-its-a-key-to-effective-teams   Recommended Episodes about Leadership in tech Navigating Digital Change by Leaning Into Tech and Expanding a Human Touch with Agathe Daae-Qvale Listening to the Pulse in Leadership: Nourishing Realistic Expectations and Intentionally Catalyzing Employee and Team Growth with Clint Calleja #Listening to Create #Customer and #Business Value with Teresa Torres Dynamic Reteaming: Mastering Team Change for Excellence Using Your Listening Muscle with Heidi Helfand Connect with Raquel Ark: https://listeningalchemy.com/  Mobile: + 491732340722 contact@listeningalchemy.com LinkedIn: Raquel Ark https://www.linkedin.com/in/raquel-ark-b2067613/

    13 min

  5. 09/18/2024

    The Magic of Empathy and Non-Judgement in Creating Safe Spaces with Sebastian Kremser

    How can the power of empathy create deeper connections with others? And what are work hacks that create a safe space in teams? Sebastian Kremser is the host of Empathie Schenker, a podcast where he listens to guests with empathy and no judgment. Sebastian is a process facilitator who helps clients navigate dynamic and complex environments, addressing both current and future challenges. Known for his empathetic and needs-oriented approach, he creates space for individual and organizational needs while fostering awareness of personal responsibility and potential through structured process guidance. After 12 years in the military, Sebastian transitioned in 2013 to become a consultant and coach, focusing on supporting organizations ranging from hierarchical public institutions to agile, collaborative structures. He is an Associate Certified Coach (ACC) with the International Coach Federation (ICF) and a licensed mediator with the German Mediation Association. His work has taken him to China and Kenya, and he is also an authorized process consultant for the "unternehmensWert: Mensch" program of the German Federal Ministry of Labor and Social Affairs. In this episode, Sebastian shares his journey with empathy and listening, highlighting the power of self-empathy and creating space for others to shine. We dive deep into the importance of non-judgmental listening and how it can transform team dynamics and relationships. Sebastian's insights on self-awareness, shared leadership, and the magic of letting your light shine are truly inspiring. His perspective on creating a safe space for authentic communication and appreciation is a game-changer for building strong connections within teams and organizations. If you're looking to enhance your listening skills, gain a new perspective on empathy, or simply enjoy a thoughtful conversation, this episode is a must-listen. “...there's a difference between listening and being a listener." - Sebastian Kremser   SUPERPOWER Notes: 01:19 - From complexity to clarity: Sebastian discusses the journey from complexity to clarity in communication and the importance of listening to create understanding and connection. 08:43 - The power of nonviolent communication: Sebastian shares insights on the power of nonviolent communication in resolving conflicts and fostering understanding in teams and organizations. 11:33 - The alchemy of listening: Sebastian delves into the transformative power of listening, creating a space for empathy, understanding, and trust to flourish in interactions. 20:47 - The conversation highlights the impact of a lack of motivation in teams and the importance of addressing underlying issues to foster engagement and productivity. 23:31 - Flip-flopping topics in meetings: Sebastian discusses the strategy of addressing various topics in team meetings to ensure all voices are heard and to maintain focus and productivity. 40301 - The discussion centers on the transformative power of opening up and sharing vulnerabilities, leading to deeper connections, trust, and personal growth within teams and organizations. 42:43 - Embracing Each Other's Light: Sebastian shares insights on embracing and celebrating each other's unique strengths and qualities, creating a supportive and inclusive environment where individuals can shine and contribute authentically. 46:42 - Just be you in the moment: The conversation concludes with a reminder to embrace authenticity and self-expression, encouraging individuals to be true to themselves and explore their unique contributions in every moment.   Key Takeaways: “If we listen to each other, we help the other person to get more clarity." - Sebastian Kremser "Being non-judgmental in listening is like opening a gate to deeper connections. It's the alchemy of empathy." - Sebastian Kremser   People Mentioned: Vera F. Birkenbihl - Famous German communication scientist and trainer   Connect with Sebastian Kremser: Linkedin: https://www.linkedin.com/in/sebastian-kremser Podcast: Empathie Schenker on Apple Podcast https://podcasts.apple.com/us/podcast/empathieschenker/id1598578900  https://in-teams.de/ueber-mich/   Connect with Raquel Ark: www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com  LinkedIn Podcast email: listeningsuperpower@gmail.com

    46 min

  6. 07/04/2024

    Navigating Digital Change by Leaning Into Tech and Expanding a Human Touch with Agathe Daae-Qvale

    Many organizations struggle to balance technical project demands with the human elements essential for successful change. This gap often leads to inefficiencies, low morale, and failed initiatives, despite thorough planning and structured processes. Ignoring the emotional aspects of teams prevents companies from unlocking their workforce's full potential. Integrating both technical and human sides of work, with a focus on consistent communication and emotional awareness, is crucial. Enabling this holistic approach helps organizations achieve dynamic processes that meet goals and foster a joyful, productive work environment. Agathe Daae-Qvale is an Integral Master Coach™ working in leadership development that focuses on both the human and tech sides of digital transformation. She works as a special advisor in the Norwegian public health care sector on new software technologies and their successful applications. In 2017, she founded TinkerBlue AS and later co-founded DoubleYou AS in an effort to unleash underused tech potential and skill sets among internationals in Norway. Agathe is proficient in industrial IT and process modeling and improvement, IT governance, IT strategy, IT operations, and product management. Her experience includes working with management consulting companies like EY, KPMG, and Sopra Steria. She has worked as a consulting director in the exhilarating growth phase of the industrial IT unicorn Cognite, which primarily focuses on industrial data and digitized product management. She has also served as Chief Development Officer for Cenium, responsible for product development and global distribution during the shift from local based to cloud based platform technology. ​In this episode Agathe shares insightful discussions on balancing the technical and human aspects of business, especially during times of change. She talks about her experiences and practical strategies for integrating emotional awareness into structured, technical environments. You'll also learn about the importance of consistent communication, the role of personal growth in effective change management, and how to motivate teams by recognizing and expanding their perceptions of possibilities.  "For change to happen, raise the awareness of possibilities --- that space of possibilities is crucial." - Agathe Daae-Qvale SUPERPOWER Notes: 01:21 - What she realized the time she first noticed the power of listening: It was not only about the words but very much about the sentiment and the capacity of both of us to open up for in that very moment  04:08 - What it means to be in a shared space: That moment when you are in a conversation; you're just completely paying attention to what's going on there  08:00 - The distinction between merely getting the work done and creating a meaningful, emotionally resonant shared space 17:10 - The crucial integration of human change management with technical change 21:21 - How creating a shared understanding and clear purpose within the organization is crucial for the successful adoption and implementation of new technologies and changes 25:16 - Here's how to achieve a shared understanding: The organization needs to be well aligned both vertically and horizontally. 29:07 - Achieve vertical and horizontal alignment in an organization: Important to give everyone a shared direction and the why as to what they're doing. 32:54 - What does effective change management require: In addition to communication, skill sets and competence in the company among coworkers and staff is super important. 37:56 - Making that lasting change and effect happen: Value, moral and a sense of entrepreneurship are also needed to make that lasting effect happen. 42:54 - Helpful tools for navigating change effectively: It's about listening to, first, myself and then start listening to others around me. 45:33 - Moving past the resistance in others: Have the respect for self and others and have them to focus on an outcome. 52:40 - Agathe's inspiring words: Keep opening up that space to keep expanding that shared space. Key Takeaways: "When we make change happen in technology, you can never go beyond what people actually perceive and what the masses perceive." - Agathe Daae-Qvale "I do think that the human side of change is not only a success factor, but it's a floor on which technical change stands most of the time." - Agathe Daae-Qvale "I do believe that the leadership is where to start [to get to that shared understanding] and then create an infrastructure and a team that can have the capacity and ability to make that happen, to follow up, to follow through with it." - Agathe Daae-Qvale "I realize that we all catch what we can according to our own skill sets, but if you want an organization to change the way they work or to change the products and services, it's super important to start with that education of people." - Agathe Daae-Qvale "The self is very often considered individual. If we are in a team, that sense of self, we can share that in a group. Then it becomes so much more powerful." - Agathe Daae-Qvale Notes/Mentions: Terri O'Fallon: https://www.terriofallon.com Robert Kegan:https://en.wikipedia.org/wiki/Robert_Kegan Connect with Agathe Daae-Qvale: Website: https://www.digitizedproductmanagement.com/about Connect with Raquel Ark:   www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com  LinkedIn Podcast email: listeningsuperpower@gmail.com

    54 min

  7. 06/13/2024

    The Fisherman's Path to Leadership: Lessons in Listening and Resilience with Oleg Konovalov

    Do you find yourself struggling to navigate through the storms of life, both personally and professionally? It's easy to get lost amidst the distractions and challenges, leaving us feeling disconnected and unfulfilled. But there is a way to find clarity amidst the chaos: by listening to the voice of our own intuition and harnessing our inner strength to overcome any obstacle. Dubbed "the da Vinci of Visionary Leadership" by many leading authorities of our time, Oleg Konovalov is the author of *The Fisherman's Path to Leadership*, *The Vision Code*, *LEADEROLOGY*, *CORPORATE SUPERPOWER*, *ORGANISATIONAL ANATOMY*, and *HIDDEN RUSSIA*. Oleg sees every organization as unique and strongly believes that most leadership problems can be solved by shifting patterned paradigms and applying tailor-made solutions. He is on the Thinkers50 Radar, was shortlisted for the Leadership Award at Thinkers50 2021, is among the Global Gurus Top 30 in Leadership, and is the #1 Global Leading Coach (Marshall Goldsmith Thinkers50). In this episode, we explore the importance of creating value in business and how energy management often trumps time management. Oleg shares deep insights from his listening experiences and discusses the difference between inspiration and motivation. We also touch on 'cognitive distance' listening within parent-child dynamics, the concept of 'becoming the storm' to face challenges, and the distinction between wisdom and smartness. Join us as we journey through Oleg's wisdom, drawn from his book *The Fisherman's Path to Leadership*, and learn to celebrate moments of understanding and empowerment.   "You must listen to yourself first, not to your worries, but listen to your desires. Listen to what you can do. Listen to what you could reveal within your strengths, your superpower. Then you become stronger than this storm that you are facing now." - Oleg Konovalov SUPERPOWER Notes: 00:44 - That moment he first noticed the power of listening: When you're trying to understand who you are, you are listening to yourself. 04:25 - How valuable is feedback: It's not about what they will get, it's about what they will hear; how they will listen.  09:02 - A simple approach in life and business that always works for Oleg: Business is about creating value, not solving problems. 11:14 - Deep insights from Oleg's listening experiences 15:48 - Why it is all about energy management and not time management 19:31 - Differentiating inspiration from motivation and getting people to listen to you 23:06 - Understanding 'cognitive distance' listening and tying it to a parent-child relationship 29:59 - What it means to be 'becoming the storm' and not just facing the storm: You are stronger than the challenges that you are facing.  34:37 - What differentiates being wise from being smart:  Smartness is definitely not a superpower; wisdom is. 35:38 - Valuable nuggets from his book: The Fisherman's Path to Leadership 37:48 - Important questions to ask yourself and the cost of not listening well to yourself 43:10 - Celebrating significant moments of understanding and empowerment in life, regardless of specific dates or occasions. 45:23 - How we see each other's role means how we listen to each other 48:00 - Relevant question to ask of oneself: How to understand that you are really listening 50:20 - Deep thoughts on the idea of growth Key Takeaways: "If you are setting up a startup…the best way to find your best niche is to sit and listen to a market." - Oleg Konovalov  "You're learning to listen when you understand you know nothing." - Oleg Konovalov  "People that don't know where to go, they're not asking for feedback, they're already lost. But people who are clear where they want to be, they're asking for feedback and listening to it because it's very valuable for them." - Oleg Konovalov  "It's not a matter of how many things I could do, it's about how good I could do one or two things and putting all my effort, all my energy into it." - Oleg Konovalov  "If you are a source of energy, you're creating something tremendous, like a great vision, for business or personal life. And that vision inspires you in return and you inspire others." - Oleg Konovalov  "If a leader is a pretender, people feel that and they don't listen to him or their message." - Oleg Konovalov  "Don't listen to the threats; listen to your strengths." - Oleg Konovalov  "You are looking into what you can do, but the majority of people, unfortunately, are thinking about storms as an excuse not to do something." - Oleg Konovalov  "If I would love to be better as a personality, I must listen."- Oleg Konovalov  "Noise attracts attention, quiet voices open hearts. But you must be prepared for that quiet voice to listen to it." - Oleg Konovalov  Notes/Mentions: The Fisherman's Path to Leadership by Oleg Konovalov: https://www.olegkonovalov.com/author/ Connect with Oleg Konovalov:   LinkedIn: https://www.linkedin.com/in/dr-oleg-konovalov/ Website: http://olegkonovalov.com/   Connect with Raquel Ark:   www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com  LinkedIn Podcast email: listeningsuperpower@gmail.com

    49 min

  8. 05/29/2024

    The Dark Triad: Recognizing, Understanding, and Navigating Co-workers with High Narcissism, Machiavellianism, and Psychopathy with Jon Gruda

    In the workplace, we encounter various personalities, some more challenging than others. Traits like narcissism, Machiavellianism, and psychopathy among colleagues or leaders can significantly impact workplace dynamics, leading to conflicts, manipulation, and toxicity within teams. Recognizing and understanding these traits can help you navigate such environments more effectively.   Meet our guest, Jon Gruda, a Professor in Organizational Behavior who specializes in anxiety, leadership, and personality research. He discusses how to identify characteristics of the Dark Triad and shares strategies on how to manage interactions with these individuals.   Jon Gruda is a lifelong learner with impressive credentials. He holds a PhD in Management from emlyon business school, a Doctorate in Psychology from Goethe University, and an MSc in Affective Neuroscience from Maastricht University, alongside several business and management degrees. Throughout his academic career, Jon has consulted organizational leaders and CEOs, and has taught over 10,000 students and early career executives across Europe.   Jon's mission is to advance the understanding of human behavior in organizations, helping individuals and teams achieve their potential and well-being. He has published over 20 papers in peer-reviewed journals and frequently contributes to various media outlets, sharing his expertise with a wider audience.   In this episode, we delve into the concept of the Dark Triad. Jon provides valuable insights into recognizing and navigating challenging personality traits such as narcissism, Machiavellianism, and psychopathy in the workplace. By shedding light on these traits and their potential impact on organizational dynamics, Jon offers strategies to identify such behaviors and build support networks within your workplace. He also emphasizes the importance of self-awareness and proactive approaches to managing interactions with individuals exhibiting these traits, helping you thrive in complex work environments "Don't become the person that you don't want to be." - Jon Gruda SUPERPOWER Notes: 00:32 - That moment he noticed the power of listening: Talking to students and not just teaching, but having conversations. 01:42 - How listening impacts not just the mind but one's whole being 04:52 - One significant moment where a student shared a personal experience which became a driving force to do his work. 11:58 - Understanding the 'Dark Triad': Narcissism, Machiavellianism, Psychopathy 21:50 - How to recognize narcissistic traits in the workplace and get them to listen: Structure team meetings to have a lot more prep time upfront 33:55 - Spotting manipulation and deceit and what you should do: Approach them with clear, logical arguments and past evidence 47:00 - Recognizing a psychopath and how to effectively deal with them 56:25 - Crucial points of concern for organization with individuals having 'dark traits'  59:00 - Helpful strategies you can employ across all these 'dark traits' 01:05:50 - The idea that everyone exhibits 'dark traits' and understanding that some score higher on these traits than others.  01:09:50 - What characterizes a machiavellian 01:12 :30 - How to get in touch with Jon Key Takeaways: "The only way to listen is to create an environment where people are actually willing to share." - Jon Gruda "If you want them to go with the decision that you want to make, that you know is the best decision for the team, then you need to highlight how this decision that you want the leader to take is mutually beneficial." - Jon Gruda "Choosing the right moment when to approach them [psychopath leader]. Look for moments when the leader is particularly receptive to your input, directly following a public success." - Jon Gruda "I don't necessarily agree with the phrasing, but it does resonate well when you're dealing with psychopaths: Be Machiavellian."- Jon Gruda "Listen to yourself. " - Jon Gruda "Pretty good advice that I've learned from clients and from executives that I had to deal with: build a support network." - Jon Gruda "Knowing why people do what they do in any given situation is really, really powerful because it makes you a better person." - Jon Gruda Notes/Mentions: Dark Triad by Jon Gruda: https://docs.google.com/document/d/1IFRqJon-bEhynUMhSBowdC78HA_gNHpw-7nKRKTwJ1g/edit Connect with Jon Gruda: LinkedIn: https://www.linkedin.com/in/jongruda/ Connect with Raquel Ark: www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com  LinkedIn Podcast email: listeningsuperpower@gmail.com

    1h 11m
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Your Listening SUPERPOWER podcast will help become a more impactful communicator by listening effectively and in surprising ways. Join your host and listening catalyst Raquel Ark to be inspired by listening researchers and professionals as we share tips and stories on how to work smarter and feel better by growing our listening superpower together. Your listening SUPERPOWER podcast is much more than listening. It’s practical knowledge and inspiration that you can use right away. If you’re the kind of person who wants to have a positive impact, have less communication challenges, get things done and make our world a better place, listen and follow the listening SUPERPOWER podcast. Build your toolbox for your everyday interactions. Learning how to listen more effectively will help others listen to you better. Improve work productivity and time management. Less misunderstandings. Break bad communication habits. Communicate effectively. Have more voice. Engage your team and influence stakeholders. Facilitate difficult conversations better. Enhance relationships. Discover needs and interests. Feel more belonging. Build trust and connection. Take meaningful action. Increase your success and wellbeing.

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