Looking Backward Chad Sakonchick

In this episode, Chad discusses the importance of getting your reps in when starting a business. He highlights the experiences of various entrepreneurs and how their previous endeavors and problem-solving skills contributed to their success. Chad also mentions the significance of listening to customers and adapting to their needs. He concludes by mentioning Michael Dell's early entrepreneurial experiences and encourages feedback from listeners.



Takeaways

- Starting a business requires getting your reps in and gaining experience.

- Problem-solving and adapting to customer needs are crucial for success.

- Previous entrepreneurial experiences can contribute to future ventures.

- Ideas may not work out initially, but timing and experience can make them successful later on.

- Listening to customers and incorporating their feedback is essential.

- Michael Dell's early entrepreneurial experiences shaped his success in building computers.

Paul Jackson from Animalhouse Fitness discusses Monkey Feet, which allows users to lift dumbbells with their feet. He talks about the other products they sell, their team structure, and their approach to outsourcing.



Paul shares his entrepreneurial journey, starting from selling lemonade as a child to working at an engineering firm and running his own clothing company, The Stoke Company. He highlights the lessons learned from these experiences and how they have influenced his work at Animalhouse Fitness.



The conversation explores the importance of taking risks, learning from failures, and having the grit to persevere in entrepreneurship. It emphasizes the need to get your reps in, try different business ideas, and learn from each experience. Luck and opportunity play a role in success, but preparation and taking advantage of opportunities are equally important.



The conversation also touches on the prototyping stage and the value of customer feedback. Starting a business as a side hustle and gradually transitioning to full-time is a common approach. The conversation concludes with a discussion on the challenges of scaling a business and the need to delegate and remove bottlenecks.



Takeaways

- Animal House Fitness is a company that sells fitness products, with their main product being Monkey Feet, which allows users to lift dumbbells with their feet.

- They have a small team and outsource various tasks to agencies, such as email marketing, Google ads, influencer seeding, and bookkeeping.

- Paul Jackson's entrepreneurial journey started with selling lemonade as a child and progressed to working at an engineering firm and running his own clothing company, The Stoke Company.

- Lessons learned from previous ventures, such as product design, branding, and social media marketing, have influenced Paul's work at Animal House Fitness.

- The trend of manufacturing returning to the US is slowly emerging, but there are still challenges such as language barriers and cash flow constraints that make outsourcing to China more viable for many businesses. Take risks and try different business ideas to find success.

- Learn from failures and use those learnings to improve future ventures.

- Luck and opportunity are important, but preparation and taking advantage of opportunities are equally crucial.

- Prototype and gather customer feedback to refine your product or service.

- Starting a business as a side hustle allows for gradual growth and transition to full-time.

- Delegating and removing bottlenecks are essential for scaling a business.



Resources

ProtolabsXometrySendcutsend LinkedinIG

Max Minsker is the founder of Bookmate, a tax filing service for small businesses and startups. Bookmate takes care of everything when it comes to filing taxes and ensures compliance with the IRS.

Chad and Max discuss the differences between traditional CPA firms and online services like Bookmate, highlighting the advantages of specialization and targeted customer segmentation.

Max discusses his early work experiences as a busboy, in door-to-door sales, and in internships at large corporations. Max Minsker started a company called 2K Analytics, which provided analytics and media coverage for the NBA 2K League. He started the company as a side project while working full-time and eventually got the opportunity to consult with the Minnesota Timberwolves, which led to a full-time position with the team.

After working for the Timberwolves for two years, Max set a goal to start as many businesses as needed to be able to live full-time off of them by the time he turned 30. He experimented with various business ideas, including a sports data company and a crowdfunding platform for scientists, before starting a bookkeeping company that eventually took off and evolved into Bookmate.

Max focused on providing affordable and high-quality tax services to small businesses and built a strong customer base through ads, partnerships, and referrals.



Takeaways

- Bookmate is a tax filing service that caters to small businesses, startups, and international founders of US businesses.

- Online CPA firms like Bookmate offer targeted customer segmentation and specialization, allowing them to provide better service to specific types of businesses.

- Working in large corporations can be repetitive and lack the ability to make a significant impact.

- Early work experiences, such as being a busboy and doing door-to-door sales, can provide valuable lessons and insights for future endeavors. Starting a business as a side project while working full-time can lead to unexpected opportunities and success.

- Passion and interest in a specific industry or niche can drive the creation of a successful business.

- Experimenting with different business ideas and being open to pivoting can lead to finding the right business model.

- Focusing on providing affordable and high-quality services in a high-trust industry can lead to customer satisfaction and referrals.

Captain Experiences is a platform for booking outdoor sports guides, starting with hunting and fishing. They have partnered with 1500 guides and have become the largest platform in the U.S. for booking fishing trips. They have about 200,000 monthly site visitors and are steadily growing.



Jonathan, the founder, didn't have early entrepreneurial experience but had a background in bartending and finance. The customer service skills from bartending and the modeling and Excel skills from finance have influenced his approach to running Captain Experiences. They prioritize customer satisfaction and have implemented processes to ensure accurate trip listings and address any issues that arise.



Captain Experiences started by focusing on solving the cold start problem by first building the supply side of the marketplace. They reached out to fishing guides and offered to take care of all the heavy lifting for them, including managing their calendars and creating their profiles and trip listings. This approach allowed them to onboard guides and build liquidity in Galveston, Texas. They then expanded geographically, focusing on markets where they needed more guides and where there was potential for growth.



They used SEO and events to fill the gaps in the early days and later implemented programmatic SEO to scale their growth. They also leveraged word-of-mouth referrals from existing guides to attract new guides to the platform. Captain Experiences plans to expand into other outdoor sports and geographies, with the goal of becoming a global business.



Takeaways


Captain Experiences is the largest platform in the U.S. for booking fishing trips
They prioritize customer satisfaction and have implemented processes to address any issues that arise
Jonathan's background in bartending and finance has influenced his approach to running the business
They earn a commission on every executed trip Captain Experiences focused on solving the cold start problem by first building the supply side of the marketplace.
They onboarded fishing guides by offering to take care of all the heavy lifting for them.
They used SEO and events to fill the gaps in the early days and later implemented programmatic SEO to scale their growth.
Word-of-mouth referrals from existing guides played a significant role in attracting new guides to the platform.
Captain Experiences plans to expand into other outdoor sports and geographies, with the goal of becoming a global business.

Nesha Sanghavi, founder of chicka-d, discusses the brand's focus on elevated premium essentials for women, with a primary market in collegiate apparel and secondary resort market selling non-licensed items to vacationers.

The majority of chicka-d's business is wholesale, with a small percentage in direct-to-consumer (DTC) sales. Nesha shares the inventory and payment process for wholesale orders, as well as the company's growth from a small team to 40 employees.

She also reflects on her early entrepreneurial experiences selling hair clips and working at a pool concession stand and Limited Too. Nesha discusses her switch from pre-med to finance and her internship experiences at Morgan Stanley and WVBIT.

The conversation covers topics such as unclaimed property, office politics, setting ambitious goals, and the challenges of working at well-known brands. Nesha also discusses her experience at BNY Mellon and Puma, as well as the process of launching her first product line. Throughout the conversation, she emphasizes the importance of being persistent, adaptable, and focused on profitability.



Takeaways


chicka-d is a women's apparel wholesale brand that focuses on elevated premium essentials, primarily in the collegiate apparel market.
The resort market is another segment of chicka-d's business, where they sell non-licensed items to vacationers.
The majority of chicka-d's business is wholesale, with a small percentage in direct-to-consumer (DTC) sales.
Nesha Sanghavi shares her early entrepreneurial experiences selling hair clips and working at a pool concession stand and Limited Too. Unclaimed property can take various forms, including real estate, safety deposit boxes, and inheritance.
Office politics and the Peter Principle can hinder career growth and success.
Setting ambitious goals and believing in oneself are crucial for personal and professional growth.
Starting a business requires persistence, adaptability, and a focus on profitability.

Will Chang from Parting Pro discusses the challenges of the funeral home industry and how his company is bringing modern tools to an antiquated industry.

He shares his background in computer graphics and his experience working in China. Will also talks about his time at Fundly and his obsession with Y Combinator content. Will Chang shares his journey from working at Fundly to starting Parting Pro, a SaaS platform for funeral homes.

He discusses the challenges and lessons learned along the way, including the importance of evaluating startups based on their actual performance rather than brand names.

Will explains how Parting Pro evolved from a marketplace model to a SaaS product, focusing on the needs of funeral homes and offering services such as e-commerce, website development, and SEO.

He also highlights the role of accelerators in shaping the company's growth and the future potential of AI in the funeral industry.



Takeaways


The funeral home industry is antiquated and in need of modernization.
Parting Pro is bringing modern tools and technology to the funeral home industry, streamlining processes and improving the customer experience.
Will Chang's background in computer graphics and animation has influenced his approach to product development and user experience.
Working in China provided valuable insights into the startup ecosystem and the challenges of doing business in a different culture. Evaluate startups based on their actual performance rather than brand names.
Understand the pain points of your target customers and build a product that addresses those needs.
Consider pivoting your business model to better serve your customers and achieve profitability.
Building relationships and seeking support from investors and accelerators can be crucial for startup success.