The 37th episode of the Loyalty Stories Podcast is here, featuring our Strategic Partner Manager NA, Gabor Vigh and Phil Hussey, Principal Consultant at LoyaltyLevers. During the discussion, Phil highlighted the 7Rewards program from 7-Eleven for its innovative use of technology and ability to transform the customer experience. He also shared insights on his work with startups, emphasizing the importance of loyalty as a core brand component.
Key Takeaways from Loyalty Stories 37:
- Subscription-based programs enhance customer retention and engagement
- Understanding the role of marketplaces, such as Vrbo and Uber, in expanding loyalty program reach
- AI's potential is revolutionary for loyalty programs
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Looking for more in-depth resources? Download Antavo’s Global Customer Loyalty Report 2024: https://antavo.com/reports/global-customer-loyalty-report-2024/
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Check out Phil Hussey’s LinkedIn profile:
https://www.linkedin.com/in/philiphussey/
Thông Tin
- Chương trình
- Tần suấtHằng tuần
- Đã xuất bản23:00 UTC 11 tháng 11, 2024
- Mùa1
- Tập37