Loyalty Wired

Loyalty Wired
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Loyalty Wired

Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired.

  1. Newscast 12 - Choosing a Career in Loyalty

    -3 J

    Newscast 12 - Choosing a Career in Loyalty

    Is loyalty marketing now a legitimate career path? And if so, what are the skills required to succeed? Join our latest Loyalty Round Table. Plus: The Loyalty Launchpad.

    37 min
  2. Newscast 11 - The Death of Plastic

    9 NOV.

    Newscast 11 - The Death of Plastic

    In this episode, we look at the eventual demise of the physical payment cards and the implications for issuer loyalty. Plus, Email personalization and Loyalty Gripes.

    35 min
  3. Podcast 69 - Practical AI, how to get started.

    4 NOV.

    Podcast 69 - Practical AI, how to get started.

    In this podcast we explore how loyalty professionals can get started using AI at work. To helps us with this I am joined by David Rose of Papa Johns and Ed Child of Costa Coffee who have studied the subject and offer real practical advice for how we can all start using AI to make our lives easier and more productive.

    36 min
  4. Newscast 10 - Is Fashion Loyalty Having a Moment?

    27 OCT.

    Newscast 10 - Is Fashion Loyalty Having a Moment?

    A veritable grab bag of loyalty goodness with a look at fashion loyalty, TikTok Shop, and Virgin Atlantic’s move to dynamic reward pricing.

    34 min
  5. Newscast 9: Will the Airlines Kill Their Golden Goose?

    14 OCT.

    Newscast 9: Will the Airlines Kill Their Golden Goose?

    Airlines facing unprecedented pressure from shareholders, finance teams, disgruntled members, and the government have devalued their loyalty programs. If this trend happens, will the entire airline loyalty ecosystem collapse?

    33 min
  6. Podcast 68 - The Case For Loyalty

    7 OCT.

    Podcast 68 - The Case For Loyalty

    In response to the closure of several high profile loyalty programs and criticism from authors like Byron Sharp, we explore the case for loyalty backed with evidence. With special guests, Tom Hill, Jessie Stuart, Dicken Doe and Phil Gunter.

    38 min
  7. Newscast 8: The Personalization Episode

    22 SEPT.

    Newscast 8: The Personalization Episode

    This week we devote our entire episode to one of the hottest topics in customer loyalty. In this featured segment, Rick Ferguson speaks to an all-star roster of experts to answer an existential question: If marketing personalization is so important, then why aren’t more companies better at it?

    35 min
  8. Newscast 7: Can Starbucks return to Pike Place?

    8 SEPT.

    Newscast 7: Can Starbucks return to Pike Place?

    In this special segment, Rick Ferguson stands inside of Starbucks’ original Pike Place Market store in Seattle and asks: Can Starbucks leverage its loyalty program and its vaunted digital wizardry to recapture its corporate soul? Plus, we dive into research on Australian customer loyalty and chat with the VP of Marketing for Canada's Air Miles Reward Program.

    38 min
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À propos

Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired.

Informations

  • Création
    Loyalty Wired
  • Années d’activité
    2019 - 2024
  • Épisodes
    84
  • Classification
    Tous publics
  • Copyright
    © All rights reserved
  • Site web de l’émission
    Loyalty Wired

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