27 episodes

This podcast is a great resource for manufacturing leaders in CT and Western Mass to learn from each other. Each week Ari interviews a thriving local manufacturing leader and discovers the secrets to their success.

Learn great tips and best practices as these leaders tell their personal and business stories. Discover the strategies they have used to start, develop, and grow their business - leadership, sales, marketing, investments, spin-offs/mergers, culture and so much more!

Ari Santiago is the President, CEO and Founder of IT Direct a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success.

Made in America with Ari Santiago Ari Santiago

    • Careers

This podcast is a great resource for manufacturing leaders in CT and Western Mass to learn from each other. Each week Ari interviews a thriving local manufacturing leader and discovers the secrets to their success.

Learn great tips and best practices as these leaders tell their personal and business stories. Discover the strategies they have used to start, develop, and grow their business - leadership, sales, marketing, investments, spin-offs/mergers, culture and so much more!

Ari Santiago is the President, CEO and Founder of IT Direct a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success.

    Back East Brewery - We Make Beer, Because We Love It!

    Back East Brewery - We Make Beer, Because We Love It!

    Ari and Tony Karlowicz, Co-founder of Back East Brewery, talk about beer, taste beer, and have a great time talking about brewing as what it truly is, a manufacturing business. They discuss topics any other manufacturer would need to learn: innovating, staying competitive in a crowded market, business strategy, and how to grow your capacity.
     
    Tony and Ari also talk about Tony's background - moving from accounting to brewing - and how important it is to follow your dreams and just get started.
     
    This episode gets into some interesting topics like brewing history and regulations, building relationships in the industry, the manufacturing technology and the challenges a brewery can face.
     
    Grab yourself a beer and enjoy learning in this episode of the Made in America podcast.
     
    Tony Karlowicz, Co-founder, Back East Brewery
    Company Website: https://www.backeastbrewing.com/
    Company Facebook: https://www.facebook.com/backeastbrewing/
    Instagram: backeastbrewing
    Company phone: 860-242-1793
    Or come visit the tap room at 1296 Blue Hills Ave Ste A, Bloomfield, Connecticut 06002
     
    Ari Santiago, President/CEO/Founder, IT Direct
    Company Website: https://www.gettingyouconnected.com/
    Company Facebook: https://www.facebook.com/itdtech/
    Company LinkedIn: https://www.linkedin.com/company/it-direct-llc
    Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/
     
    Book discussed in this episode:
    Brewing Up a Business, Sam Calagione, Founder of Dogfish Head Craft Brewery
     
    Podcast produced by Miceli Productions: https://miceliproductions.com/
     
    Follow the podcast on Facebook at: https://www.facebook.com/MadeinAmericaPodcast/

    • 1 hr 13 min
    Ulbrich Stainless Steel and Special Metals - How to promote a culture of change

    Ulbrich Stainless Steel and Special Metals - How to promote a culture of change

    Ulbrich Stainless Steels and Special Metals has come a long way from its roots as a scrap metal company, through WWII making mess kit knives, through the 50s manufacturing cutlery for diners, and now creating over 160 metal alloys used in everything from basic consumer goods to cars to hi-tech medical equipment.
     
    In this episode of the Made in America podcast, Ari talks to Chris Ulbrich, CEO of Ulbrich about how creating a culture of change has enabled their success for the last 96 years and well into the future. Chris talks about how they treat their employees, how they find new business and the challenges of building a family business.
     
    Additionally, Chris touches on the concept of Conscious Capitalism, community engagement and the benefit of learning from others.
     
    This is a great episode with the long-standing leader of a truly successful CT company.
     
    Chris Ulbrich, CEO, Ulbrich Stainless Steels and Special Metals
    Company Website: https://www.ulbrich.com/
    Company LinkedIn: https://www.linkedin.com/company/ulbrich-stainless-steels-&-special-metals/
    Chris Ulbrich's email: steelguy@ulbrich.com
    Chris Ulbrich's LinkedIn: https://www.linkedin.com/in/chris-ulbrich-66a21b11/
     
    Ari Santiago, President/CEO/Founder, IT Direct
    Company Website: https://www.gettingyouconnected.com/
    Company Facebook: https://www.facebook.com/itdtech/
    Company LinkedIn: https://www.linkedin.com/company/it-direct-llc
    Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/
     
    Book discussed in this episode:
    Team of Rivals, Doris Kearns Goodwin
     
    Podcast produced by Miceli Productions: https://miceliproductions.com/
     
    Follow the podcast on Facebook at: https://www.facebook.com/MadeinAmericaPodcast/

    • 58 min
    Horst Engineering - How Continuous Investment Helps your Company Thrive

    Horst Engineering - How Continuous Investment Helps your Company Thrive

    This episode of the Made in America podcast is truly outstanding. Scott Livingston, CEO of Horst Engineering is not only a powerhouse in the CT aerospace industry, but is a guiding light in his community as well. Scott's passion about the important things in his life comes across in every minute of this interview: developing his team, growing his company, peer learning, making an impact, cycling, and so much more.
    The conversation in this episode ranges from business to personal to philosophical. Ari and Scott have a great discussion that draws you right in and makes you want to hear more!     
    Scott Livingston, CEO, Horst Engineering
    Company Website: http://horstengineering.com/
    Company LinkedIn: https://www.linkedin.com/company/horst-engineering/
    Company Instagram: horsteng
    Horst Cycling Instagram: horstcycling
    Scott Livingston LinkedIn: https://www.linkedin.com/in/smlivingston/
    Scott Livingston's personal blog: Scottlivingston.net
    Ari Santiago, President/CEO/Founder, IT Direct
    Company Website: https://www.gettingyouconnected.com/
    Company Facebook: https://www.facebook.com/itdtech/
    Company LinkedIn: https://www.linkedin.com/company/it-direct-llc
    Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/
    Book discussed in this episode:
    The Responsible Company, Vincent Stanley and Yvon Chouinard
    Mastering the Rockefeller Habits, Verne Harnish
    Scaling Up, Verne Harnish
    Peak Performance, Brad Stulberg and Steve Magness
    Good to Great, James C. Collins
     
    Podcast produced by Miceli Productions: https://miceliproductions.com/
    Follow the podcast on Facebook at: https://www.facebook.com/MadeinAmericaPodcast/

    • 55 min
    CT Manufacturing's Hottest Topic - Workforce Development

    CT Manufacturing's Hottest Topic - Workforce Development

    On this week's episode of the Made in America podcast, we are focusing on an important theme we've talked about with so many of our guests: Workforce Development. Each of our guests has had a different and unique take on how they find, recruit, and build manufacturing talent. Our guests talked about what they do in their own company, how they work within the community, programs they've worked with or created, and so much more.
    This episode pulls together the best of the best advice from some of the industry leaders we've had on the podcast. It truly hits CT manufacturing's hottest topic! Even if you've heard some of the podcasts these segments come from, you're going to pull something new and valuable from this focused highlights episode. 
    Special guests:
    Paul Lavoie, General Manager, Carey Manufacturing
    Jason Howey, President and CEO, Okay Industries
    Marty Guay, VP of Business Development, Stanley Black and Decker
    Glenn Ford, President, Phoenix Manufacturing
    Lynda Prigodich, CEO, Atlas Stamping and Manufacturing
    Chris Jewell, CFO and Principal, Collins & Jewell
    Jamie Scott, ED NHMA and VP Air Handling Systems
     
    Ari Santiago, President/CEO/Founder, IT Direct
    Company Website: https://www.gettingyouconnected.com/
    Company Facebook: https://www.facebook.com/itdtech/
    Company LinkedIn: https://www.linkedin.com/company/it-direct-llc
    Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/
    Podcast produced by Miceli Productions: https://miceliproductions.com/

    • 39 min
    Live from the ACM Aerospace Alley Tradeshow - part 3

    Live from the ACM Aerospace Alley Tradeshow - part 3

    Special guests:
    Clive Cunliffe, President North America - Pietro Rosa Group (New England Airfoil Products)
    Tim Backus, President & CEO, Har-Conn Chrome
    Tim Ulles, CEO, Numet Machining Techniques, Inc
    Alyce Stiles, Associate Director of Experiential STEM Education, CCAT
    Recorded live at the ACM Aerospace Alley Tradeshow on November 20th, this episode covers some great ground like the benefit of the ACM to both international companies investing in the region and locally grown companies aiming to grow and flourish.
    Also on this episode, Ari talks to Alyce Stiles, Associate Director of STEM Education at CT Center for Advanced Technology (CCAT) about how CCAT and the ACM, together, are encouraging students to learn more and know more about the future of manufacturing in our state. Alyce talks about how CCAT is scaling their programs to reach even more students! 
    Ari Santiago:
    Ari Santiago is the President/CEO of IT Direct
    Website: https://www.gettingyouconnected.com/
    Facebook: https://www.facebook.com/itdtech/
    LinkedIn: https://www.linkedin.com/company/it-direct-llc
    Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/
    Podcast produced by Miceli Productions: https://miceliproductions.com/
    Follow the podcast on Facebook at: https://www.facebook.com/MadeinAmericaPodcast/

    • 44 min
    The Lee Company - How to Stay Agile for Growth and Success

    The Lee Company - How to Stay Agile for Growth and Success

    The Lee Company in Westbrook, CT has had incredible growth and success over the years. In this episode Marietta Lee, VP and Corporate Secretary, talks about her bumpy road to the family business and the value of starting from the bottom. Ari and Marietta discuss the importance of appreciating and investing in your employees to build a solid company culture.
    This episode has incredible advice on how to manage a family business in a way that enables growth and prosperity. They also talk about The Lee Company's ability to stay nimble over the years. With so many family owned manufacturers  in CT, there is tons to learn from Marietta Lee on how to manage transitions, how to factor in family dynamics, and how important it is for employees to believe the family has their best interests at heart.
    Ari and Marietta also touch on recruitment, retention, employee training, the role of risk in business growth, and the importance of giving back to your community.
    This is a great episode with a great manufacturing leader!
    Marietta Lee, Vice President and Corporate Secretary, The Lee Company
    Company Website: https://www.theleeco.com/
    Company LinkedIn: https://www.linkedin.com/company/the-lee-company/
    Marietta Lee LinkedIn: https://www.linkedin.com/in/marietta-lee-17729410a/
     
    Ari Santiago, President/CEO/Founder, IT Direct
    Company Website: https://www.gettingyouconnected.com/
    Company Facebook: https://www.facebook.com/itdtech/
    Company LinkedIn: https://www.linkedin.com/company/it-direct-llc
    Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/
     
    Book discussed in this episode: Who Moved my Cheese, Spencer Johnson, M.D.
    Podcast produced by Miceli Productions: https://miceliproductions.com/
    Follow the podcast on Facebook at: https://www.facebook.com/MadeinAmericaPodcast/

    • 46 min

Customer Reviews

Chad ct ,

Entertaining and Intelligent

This has quickly become one of my favorite podcasts. Ari has an easy and laid back style and offers valuable data and entertaining stories about CT manufacturing and beyond with each episode. I am thrilled someone has embarked on a podcast like this, one of a kind! Keep up the great work and entertaining guests.

DavidLambe ,

Great Podcast

Everything was spot on! The conversation was engaging and interesting. Even from the technical side, the sound quality and production was great.
Ari has a style that gets your attention and manages to maintain it with comments that keep things moving. The interview sounded like it was his 100th, not his 1st. Check it out!

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