Maran Nelson scares us about AI

Converge with Casey Newton

Clara Labs cofounder and CEO Maran Nelson tells us there is real reason to be worried about AI — and not for the reasons that science fiction has trained us to expect. Clara’s approach to AI is innocuous to the point of being dull: it makes a virtual assistant that schedules meetings for people. (This week, it added a bunch of integrations designed to position it as a tool to aid in hiring.) But even seemingly simple tasks still routinely trip up AI. “The more difficult situations that we often interact with are, ‘Next Wednesday would be great — unless you can do in-person, in which case we’ll have to bump it a couple of weeks based on your preference. Happy to come to your offices.” Nelson sketches out her vision for a better kind of AI on Converge.

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