Marc Ramos on organic learning, personalized education, L&D as the new R&D, and top learning case studies

“The craft of corporate development and training has always been very specialized in providing the right skills for workers, but that provision of support is being totally transformed by AI. It’s both an incredible opportunity and a challenge because AI is exposing whether we’ve been doing things right all along.”

– Marc Steven Ramos

About Marc Steven Ramos

Marc Ramos is a highly experienced Chief Learning Officer, having worked in senior global roles with Google, Microsoft, Accenture, Novartis, Oracle, and other leading organizations. He is a Fellow at Harvard’s Learning Innovation Lab, with his publications including the recent Harvard Business Review article, A Framework for Picking the Right Generative AI Project.

LinkedIn: Marc Steven Ramos

Harvard Business Review Profile: Marc Steven Ramos 

What you will learn

• Navigating the post-pandemic shift in corporate learning
• Balancing scalable learning with maintaining quality
• Leveraging AI to transform workforce development
• Addressing the imposter syndrome in learning and development teams
• Embedding learning into the organizational culture
• Utilizing data and AI to demonstrate training ROI
• Rethinking the role of L&D as a driver of innovation

Episode Resources

• AI (Artificial Intelligence)
• L&D (Learning and Development)
• Workforce Development
• Learning Management System (LMS)
• Change Management
• Learning Analytics
• Corporate Learning
• Blended Learning
• DHL
• Ernst & Young (EY)
• Microsoft
• Salesforce.com
• ServiceNow
• Accenture
• ERP (Enterprise Resource Planning)
• CRM (Customer Relationship Management)
• Large Language Models (LLMs)