510 episodes

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you.

Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today.

Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!

MGMA Podcasts MGMA

    • Business
    • 4.8 • 34 Ratings

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you.

Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today.

Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!

    Week in Review: Insights on Primary Care Disparities and Protecting Healthcare IT

    Week in Review: Insights on Primary Care Disparities and Protecting Healthcare IT

    In this episode of the MGMA Week in Review Podcast, Daniel Williams, senior editor at MGMA, and co-host Colleen Luckett discuss the latest developments in healthcare. They cover a range of topics, including primary care access, social engineering schemes targeting hospital IT help desks, and the role of medical assistants in multi-site healthcare settings. Join them as they share insights, poll results, and valuable resources to keep healthcare leaders informed and empowered.
    Key Takeaways: 
    The US lags behind other wealthy nations in terms of access and continuity of primary care.Building long-term relationships between patients and primary care physicians is essential for better healthcare outcomes.US doctors should improve coordination with specialists to enhance patient care.Social engineering schemes targeting hospital IT help desks pose a significant threat, and organizations need to implement strict security protocols.Medical assistants play a crucial role in multi-site healthcare organizations, and leveraging their skills effectively can address staffing challenges.Sources and Resources:
    Becker's Hospital Review: "How US primary care compares to other wealthy nations"Health IT Security: "Surge in hospital IT help desk social engineering schemes"MGMA Stat Poll: "Medical assistants in multi-site healthcare organizations"MGMA Resources:MGMA Stat
    Ask an Advisor
    MGMA Membership
    MGMA Consulting
    WE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

    Episode Sponsors: iCoreRXThe February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
    LaserficheAre you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

    • 13 min
    Mindful Medicine: Fostering Psychological Safety and a Supportive Work Culture

    Mindful Medicine: Fostering Psychological Safety and a Supportive Work Culture

    This MGMA podcast episode features Sarah Ariaudo, MHA, an expert in mindful communication strategies for transforming toxic situations into positive and productive workplaces. Her conversation with Daniel Williams explored the importance of psychological safety in the medical workplace and highlighted the signs and effects of chronic low-level stress. 
    Summary:Sarah and Daniel discussed how to identify and address toxic workplace cultures while promoting self-care. Sarah shared her experience transitioning from healthcare management to wellness coaching and the importance of recognizing stress. Both speakers explored how they personally struggled with stress and its impacts. They also analyzed signs of toxic versus positive cultures and strategies leaders can employ to demonstrate vulnerability, build trust, and empower teams. Simple daily practices for self-care were recommended to enhance clarity, focus, and well-being.
    Key Takeaways:- Chronic low-level stress can negatively impact health if left unaddressed.- Toxic cultures lack psychological safety and appreciation, making people feel like numbers.  - Leaders must model self-care and admit limitations to build vulnerability.- Engagement increases when leaders trust teams to take on responsibilities.- Movement, deep breathing, hydration, and prioritizing interests enhance self-care.- Small, sustainable changes to daily routines can significantly benefit well-being.
    Connect to the Guest:Sarah on the Web
    Sarah on LinkedIn
    Sarah on Instagram
    Sarah as a Keynote
    Sarah as an Author
    Contact Sarah
    Sources for Managing Stress:5 tips to manage stress
    Observing Stress Awareness Month
    Manage Stress and Build Resilience
    MGMA Resources:MGMA Stat
    Ask an Advisor
    MGMA Membership
    MGMA Consulting
    WE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

    Episode Sponsors: iCoreRXThe February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
    LaserficheAre you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

    • 29 min
    Women in Healthcare: A Holistic Approach to Healthcare with Dr. Lucy McBride

    Women in Healthcare: A Holistic Approach to Healthcare with Dr. Lucy McBride

    In a recent episode of the MGMA Women in Healthcare podcast, host Adrienne Lloyd sat down with Dr. Lucy McBride to delve into her transformative journey toward adopting a holistic approach to medicine. Dr. McBride shared insights on the importance of understanding a patient's complete story and life experiences, emphasizing the need to go beyond lab results and vital signs to provide comprehensive care.
    Dr. McBride discusses transitioning from a traditional medical practice to one that takes a whole-person view of health. She emphasizes understanding how childhood traumas, relationships, and lifestyle factors influence physical and mental well-being. Lloyd and McBride discuss concepts like acceptance, agency, and conceptualizing health as a process rather than an outcome. McBride promotes a team-based approach and gives patients the tools to take control of their health journeys.
    Sources
    Lucy McBride
     
    Lucy on Instagram
     
    Lucy on Facebook
     
    Adrienne Lloyd
     
    Adrienne on LinkedIn
     
    MGMA Resources
    MGMA Stat Ask an Advisor MGMA Membership: MGMA Consulting
    WE WANT TO HEAR FROM YOU
    Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com. And please subscribe to our show wherever you get your podcasts. 

    Episode Sponsors: iCoreRXThe February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
    LaserficheAre you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

    • 49 min
    Week in Review: Conversations on Burnout, Collaboration, and Creating an Inclusive Healthcare System

    Week in Review: Conversations on Burnout, Collaboration, and Creating an Inclusive Healthcare System

    Introduction: On this episode of the MGMA podcast, hosts Daniel Williams and Colleen Luckett discuss the importance of Autism Awareness Month and ways to better serve neurodivergent patients. They highlight an article by healthcare executive Kacha Sadeghi Chipola sharing her experience facing barriers to care as an autistic woman.
    Key Takeaways:- Neurodivergence affects one in five adults but is often misunderstood by medical professionals. This can lead to dismissive treatment and a lack of appropriate care and support.- The healthcare environment itself can pose sensory and communication challenges for neurodivergent patients. Factors like bright lights, repetitive forms, and noise can be overwhelming.- Providers need education on recognizing unique needs and understanding that autism presents differently in each person. Creative, patient-centered solutions are needed.- Physician participation in compensation methodology has decreased slightly but collaborative planning remains important for alignment with practice goals.
    - The latest MGMA Connection issue focuses on using data and technology to drive decision-making. It also explores topics like quality improvement, health equity, leadership, and culture.
    - Transformational leadership can help organizations anticipate and lead change. Traits like idealized influence, inspiration, innovation, and individual consideration support growth.
    - Networking opportunities through MGMA allow healthcare leaders to form strong relationships and bonds over shared challenges.
    - Stress Awareness Month is a reminder for providers and practices to prioritize self-care and support staff well-being.
    Sources: MGMA Stat on BurnoutWomen in Healthcare Podcast with Carrie KohMedCity News on Neurodivergent Patients
    Music:"Cool Piano" by Tagirijus courtesy of Free Music Archive, CC BY-NC-SA
    WE WANT TO HEAR FROM YOU
    Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.


    Episode Sponsors: iCoreRXThe February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
    LaserficheAre you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

    • 15 min
    Bonus Episode: Humanizing Healthcare through Culture, Empathy and Technology

    Bonus Episode: Humanizing Healthcare through Culture, Empathy and Technology

    In this episode of the MGMA Member Spotlight podcast host Daniel Williams is joined by Jason Raidbard and Ken Chin to discuss humanizing healthcare through culture, empathy and technology. Jason and Ken share lessons from their careers in healthcare leadership and strategies for improving engagement.
    Summary:Jason and Ken discuss their journeys in healthcare administration and how they met through their involvement with MGMA. They rose through the ranks to leadership positions overseeing large departments. Jason shares how he started in local government but found his calling in healthcare. Ken details his path from medical assistant to administrator. They emphasize the importance of treating employees with respect through genuine communication and flexibility.
    Key Takeaways:- Treat all employees, including leadership, with respect through genuine two-way communication- Normalize conversations around mental health and make wellness resources accessible to destigmatize issues - Foster diversity among staff to better reflect and serve all patient populations- Offer flexibility in schedules and work modes to support work-life balance- Leverage technology for streamlined workflows, collaboration across locations and data-driven insights- Start with building human connections through emotional intelligence and empathy at all levels- Recognize and acknowledge good work regularly to boost morale and performance
    Connect to the Guests:Jason on LinkedIn
    Jason on the Web
    Ken on LinkedIn
    Ken on the Web
    Sources Mentioned:MGMA 
    Press Ganey
    Perspectives
    Powell's Bookstore
    Shake Shack
    MGMA Resources:MGMA Stat
    Ask an Advisor
    MGMA Membership:
    MGMA Consulting
    Music: "Be Cool" by Mr. Smith, courtesy of Free Music Archive, CC BY-NC-SA
    WE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

    Episode Sponsors: iCoreRXThe February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
    LaserficheAre you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

    • 37 min
    Consultant’s Corner: Integrating Behavioral Health into Primary Care Practices

    Consultant’s Corner: Integrating Behavioral Health into Primary Care Practices

    This episode of the Consultant’s Corner podcast features MGMA consultants James Corbett, MDiv, JD, and Kate Bailey, MPH, discussing integrating behavioral health services into primary care practices. Sitting with host Daniel Williams, MBA, MSEM, both explored trends in behavioral health, challenges with integration, strategies for billing and staffing, as well as the future of crisis care. 
    Key Takeaways:
    - Corbett and Bailey discuss the integration of behavioral health in primary practices, highlighting the benefits of a non-hospital based approach and the potential for technology to enhance care. They emphasize the importance of community involvement and hyperlocal focus in shaping behavioral healthcare, particularly in areas funded by the opioid settlement.
    -While discussing challenges in integrating behavioral health into medical practices, including setting up the right model and communication/collaboration strategies, Bailey emphasized the importance of credentialing and billing in this integration.
    -Regarding the impact of federal dollars on behavioral health practices, states and counties are leveraging these funds to bring in practices for outpatient care and crisis care. Corbett explains that practices are in the infancy stages of utilizing these funds, but there is a lack of standardization in behavioral health that is not accepted in other specialties.
    - Practices can address billing and staffing issues by engaging in strategies such as developing mobile crisis teams and community-based care. As behavioral health issues have been exacerbated since COVID, there is a growing understanding of the need for crisis care. Corbett highlights the need for a workplace development program in behavioral health in both rural and urban areas.
    - Regarding the future of behavioral healthcare, holistic care will be prioritized across healthcare entry points, including social drivers of health. There is an increasing need for better evidence-based behavioral care that focuses on patient driven and hyperlocal approaches. When leveraging technology to improve care, there are ethical considerations to ensure that privacy and autonomy are prioritized.
    Quotes:
    Corbett: “I'm really excited about the crisis care movement because I think it's going to play a role in changing the behavioral health crisis.”
    Bailey: “I think we’re going to see more of a push toward holistic care at every point of entry in the healthcare system.”
    Resources:
    988 Mental Health Crisis Hotline
    MGMA Consultants Corner Podcast
    SAMHSA Guidelines for Crisis Care Systems
    Connect with the Guests:James Corbett on MGMA
    Kate Bailey on MGMA
    Initium Health
    James on LinkedIn
    Kate on LinkedIn
    MGMA Consulting
    Connect with MGMA:Let us know if there's a topic you want us to cover, an expert you would like us to interview or if you would like to appear on the MGMA Podcast Network. Email us at dwilliams@mgma.com. Also, if you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.

    Episode Sponsors: iCoreRXThe February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.
    LaserficheAre you tired of dealing with time-consuming processes and outdated strategies? It's time for a change. Introducing Laserfiche, the leading platform for process automation and data analytics. Transform your organization into a technology-driven powerhouse, ready to tackle any disruption. Optimize workflow automation, revamp cost-inefficient initiatives, and free up your staff's time for more meaningful work. Don't let outdated processes hold you back. Unlock the power of Laserfiche and take control of your organization's future. Visit laserfiche.com today for efficiency, resilience, and success.

    • 31 min

Customer Reviews

4.8 out of 5
34 Ratings

34 Ratings

obacker19 ,

Thoughtful, insightful and actionable! 🙌

Whether you’re well established as someone innovating in the healthcare ecosystem, or just getting started as a catalyst for change in your practice - this is a must-listen podcast for you! Daniel and the entire MGMA team do an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of navigating the forces shaping medicine today. Highly recommend listening and subscribing!

sillybandz4ever ,

Good

This podcast changed my life

Fishes66 ,

Great for medical practices and other healthcare professionals

I’m new to healthcare and medical practices and needed a podcast that could help give me a jumpstart on my education to the industry. This one delivers what I need, helping me gain insight on regulatory issues, leadership strategies, tools to measure and benchmark outcomes, and tips on patient access and engagement, among others. It’s a great listen for my morning commute.

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