Morgan Kimmins, Co-Owner Springfield Golf Resort, joins Mike Hendrix on The Tech Caddie podcast The Tech Caddie

    • Technology

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Morgan Kimmins from Springfield Golf Resort in Chandler, Arizona discusses their use of Lightspeed technology and the impact it has had on their business. They highlight the benefits of Lightspeed's punch pass feature and the ease of use of their booking engine. They also discuss the importance of communication and the use of technology for frost delays. Morgan emphasizes the value of support and training provided by Lightspeed and the positive experience they have had with their customer service. They also mention their interest in exploring new technologies and their openness to demos and pitches from other companies.

Takeaways

Lightspeed's punch pass feature is a valuable tool for managing prepayments and improving the customer experience.
The communication features of Lightspeed, such as the messaging system and app, are highly beneficial for keeping customers informed about frost delays and other updates.
The support and training provided by Lightspeed are crucial for ensuring smooth operations and maximizing the benefits of the technology.
While Lightspeed is their current technology provider, they are open to exploring new technologies and staying informed about industry advancements.

Morgan Kimmins from Springfield Golf Resort in Chandler, Arizona discusses their use of Lightspeed technology and the impact it has had on their business. They highlight the benefits of Lightspeed's punch pass feature and the ease of use of their booking engine. They also discuss the importance of communication and the use of technology for frost delays. Morgan emphasizes the value of support and training provided by Lightspeed and the positive experience they have had with their customer service. They also mention their interest in exploring new technologies and their openness to demos and pitches from other companies.

Takeaways

Lightspeed's punch pass feature is a valuable tool for managing prepayments and improving the customer experience.
The communication features of Lightspeed, such as the messaging system and app, are highly beneficial for keeping customers informed about frost delays and other updates.
The support and training provided by Lightspeed are crucial for ensuring smooth operations and maximizing the benefits of the technology.
While Lightspeed is their current technology provider, they are open to exploring new technologies and staying informed about industry advancements.

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