NAHAM Connections Podcast NAHAM Connections Podcast

ABOUT THE EPISODE

In the world of Patient Access, discovering an identity beyond one's professional role is crucial for overall well-being and fulfillment. Engaging in personal passions and hobbies not only helps counterbalance work-related stress but also makes for a healthier approach to life within the demanding field.
In this episode, Brenda Sauer RN, MA, CHAM, FHAM, moderates a discussion with Wendy Roach, RDMS, CHAM, and Sean Buzzard as they engage in a conversation on how they’ve found their identities beyond the realm of work and Patient Access. From farming, volunteerism and much more, they share their personal identities, passions and interests. They also dive into the importance of self-care and setting boundaries to maintain a balanced life.
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MUSIC
Podcast theme, "Pride in Each Other”

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LINKS
*Episode*
https://www.naham.org/page/NAHAMConnections
https://www.naham.org/page/ConnectionsPodcastEpisode10
https://www.naham.org/page/TaketheCoachApproachin2023
https://www.naham.org/page/Connections6TipstoStartingaMentalHealthMovement
https://www.naham.org/page/ConnectionsCombatingProductivityGuilt
https://www.naham.org/page/ConnectionsMentorshipJourney
https://www.naham.org/page/ConnectionsPodcastEpisode6


*Social Media*
https://www.naham.org/page/NAHAMConnections | https://www.facebook.com/NAHAMDC/ | https://twitter.com/MyNAHAM | https://www.instagram.com/nahamdc/ | https://www.linkedin.com/company/national-association-of-healthcare-access-management-naham-/

*NAHAM Website*
https://www.naham.org/ | https://www.naham.org/page/NAHAMConnections

ABOUT THE EPISODE

NAHAM has long recognized the importance of investing in the education and training of staff members involved in Patient Access so healthcare organizations can improve financial outcomes and enhance the patient experience.

In this episode, NAHAM Publications Committee Chair Nicole Fountain, CRCE-I, CHAM, sits down with Nathaniel Davis III, Shellie Lowery and Jan Mitchell, CHAA, AS, for a roundtable discussion on how they are taking innovative approaches and inspiring their teams in the field of Patient Access and revenue cycle management. They discuss their own inspirations in becoming educators, approaches to training of access and revenue cycle professionals, how to promote a culture of knowledge-sharing and more.

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MUSIC
Podcast theme, "Pride in Each Other”

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LINKS
*Episode*
https://www.naham.org/page/NAHAMConnections |
https://www.naham.org/page/ConnectionsPodcastEpisode17 |
https://www.naham.org/page/ConnectionsPodcastEpisode11|
https://www.naham.org/page/ModernizePatientPayments3PracticalTipsforImprovingtheFinancialExperience |
https://www.naham.org/page/ConnectionsNAHAM22Recap4

*Social Media*
https://www.naham.org/page/NAHAMConnections | https://www.facebook.com/NAHAMDC/ | https://twitter.com/MyNAHAM | https://www.instagram.com/nahamdc/ | https://www.linkedin.com/company/national-association-of-healthcare-access-management-naham-/

*NAHAM Website*
https://www.naham.org/ | https://www.naham.org/page/NAHAMConnections

ABOUT THE EPISODE

Please note that this episode makes mention of a racially motivated mass shooting. If you would like to avoid this content, skip 25:01–26:01.

Over the past few years, NAHAM has brought diversity, equity and inclusion — DEI — to the forefront of all we do. In this episode, NAHAM Publications Committee Chair Nicole Fountain, CRCE-I, CHAM, sits down with Julian Brown-Ahart, CHAM; Rafael Garraton; and Latoria Cooper, CHAA, for a roundtable discussion about how their organizations have embraced DEI efforts. They discuss how they've incorporated NAHAM’s DEI guiding principles into their work and best practices their facilities are following to prioritize DEI for colleagues and patients alike. Plus, they share examples of real-life inclusive conversations to help you navigate yours.

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MUSIC
Podcast theme, "Pride in Each Other”

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LINKS
*Episode*
https://www.naham.org/page/NAHAMConnections
https://www.naham.org/page/ConnectionsPodcastEpisode9
https://www.naham.org/page/ConnectionsAskingDifficultQuestionsinPatientAccess
https://www.naham.org/page/Current-Webinars
https://www.naham.org/page/ConnectionsQ32021DEITaskForce
https://www.naham.org/page/DEIToolkit
https://pronouns.org/

*Social Media*
https://www.naham.org/page/NAHAMConnections | https://www.facebook.com/NAHAMDC/ | https://twitter.com/MyNAHAM | https://www.instagram.com/nahamdc/ | https://www.linkedin.com/company/national-association-of-healthcare-access-management-naham-/

*NAHAM Website*
https://www.naham.org/ | https://www.naham.org/page/NAHAMConnections

ABOUT THE EPISODE
In recent years, Patient Access professionals have prioritized enhancing the virtual patient experience, leading to the evolution of technology and new emerging trends that have helped guide healthcare organizations. In this episode, NAHAM Publications Committee Chair Nicole Fountain, CRCE-I, CHAM, sits down with Octavius M. Jones Sr, ACHE, Julie Vanpelt and Brandy Crist for a roundtable discussion on how their organizations have embraced and enhanced the virtual patient experience. They discuss challenges they have overcome, evolving uses of technology and more.

ABOUT THE EPISODE
As the year comes to a close, NAHAM President Stephanie Benintendi, MBA, CHAM, visits the podcast for the annual year in review episode. She reflects on all of NAHAM’s progress and accomplishments in 2022 and gives insight on what is to come in the new year, including rules and prior authorization regulations, technology transformation, focus on the ambulatory care space and addressing staffing challenges. Listen to join in on celebrating the accomplishments of 2022 and learn more about all there is to look forward to in 2023.

ABOUT THE EPISODE
In 2021, NAHAM began an initiative to elevate the voices of its members and promote actionable solutions to everyday issues surrounding prior authorization. As a result, the NAHAM Prior Authorization Task Force was formed. Since its formation, they have worked to create a whitepaper and recently hosted a roundtable discussion, where they collaborated with vendors and payers to brainstorm solutions to challenges in prior authorization.

In this episode of the NAHAM Connections Podcast, we sit down with Prior Authorization Task Force Co-Chairs Becky Peters, CHAM, and Michelle Fox, DBA, MHA, CHAM, who led the group and participated in the Prior Authorization Roundtable that occurred on Wednesday, October 26. They share the task force’s work over the past year, the whitepaper and the outcomes of the roundtable.
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MUSIC
Podcast theme, "Pride in Each Other”

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LINKS
*Episode*
https://www.naham.org/page/ConnectionsQ32022PriorAuthorizationNAHAMsCalltoAction https://www.naham.org/page/ConnectionsPodcastEpisode11
https://www.naham.org/page/PriorAuthorizations
https://www.naham.org/page/ConnectionsCentralizedPatientAccessDept
https://www.naham.org/page/NAHAMConnections |

*Social Media*
https://www.naham.org/page/NAHAMConnections | https://www.facebook.com/NAHAMDC/ | https://twitter.com/MyNAHAM | https://www.instagram.com/nahamdc/ | https://www.linkedin.com/company/national-association-of-healthcare-access-management-naham-/

*NAHAM Website*
https://www.naham.org/ | https://www.naham.org/page/NAHAMConnections