Navigating the Stormy Landscape of Disaster Recovery and Insurance -- with Wayne Srsen and Kelly Kuhn

In the aftermath of Helene's wrath and Milton's threatening approach, this week’s episode of Take It To The Board, hosted by Donna DiMaggio Berger, takes us on the emotional journey of community association industry veterans Wayne Srsen and Kelly Kuhn as they share their firsthand experiences with natural disasters and the insurance industry. They also highlight the indispensable roles of first responders and logistics professionals, such as those at Florida Power and Light, who work tirelessly to restore normalcy.

The stormy landscape of Florida's insurance industry presents unique challenges. Donna, Wayne, and Kelly navigate the intricacies of working in this environment. From bureaucratic hurdles to the moral dilemmas faced by insurance adjusters, Wayne highlights why integrity and proactive preparation are crucial. They delve into the human side of disaster response, where community involvement can make all the difference. Kelly shares his insights on the importance of networking and how authentic connections can foster mutual support in the professional world, alongside discussing the distinctive strengths women bring to a sales environment.
 
As they journey through the hurdles of project management and board behavior, Donna, Wayne, and Kelly underscore the need for skilled professionals in construction endeavors, especially in older coastal communities. The significance of clear communication, effective leadership, and expert guidance cannot be overstated. The episode wraps with a heartfelt reflection on life's fleeting moments, inspired by personal philosophies and the tranquil solace of the beach. Join us as we celebrate resilience, integrity, and the power of community in overcoming life's challenges.

Conversation Highlights:

• Perception that insurance companies seek to deny or underpay legitimate claims accurate
• Preparing for catastrophic events
• The hallmarks of a great salesperson
• Board members or managers attempting to serve as the Owners’ Representative on large restoration projects
• Preventing cost overruns on a project
• Incidental damage to a unit during a construction project
• Predictions for the community association industry 

Related Links:

• Article: Insurers slashed Hurricane Ian payouts far below damage estimates, documents and insiders reveal
• Podcast: Mastering Construction Contracts: Essential Insights with Steve Lesser
• Online Class: Disaster Preparedness and Recovery