Getting to Aha! with Darshan Mehta

iResearch
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Businesses thrive by knowing customer insights, because today’s insights are tomorrow's facts. At iResearch we live and breathe insights. And despite searching high and low, we were unable to find a customer insights podcast that answers one of the most important questions in business: why do customers do what they do? So we launched one.

  1. The Three C’s of Marketing Success with Teresa Low

    6 天前

    The Three C’s of Marketing Success with Teresa Low

    In this episode of Getting to Aha!, host Darshan Mehta speaks with Teresa Low, a seasoned CMO with over two decades of experience at Hershey and Beam Suntory. Teresa reveals her “Three C’s Framework” for marketing success: Curiosity, Courage, and Conviction, while sharing practical strategies for revitalizing tired brands into market leaders. She discusses the importance of consumer insights, the role of empathy in brand relationships, and how to balance AI tools with human creativity to drive breakthrough marketing growth.

    38 分鐘
  2. [Greatest Hits] The Power of Moringa: A Conversation with Lisa Curtis of Kuli Kuli Foods

    8月29日

    [Greatest Hits] The Power of Moringa: A Conversation with Lisa Curtis of Kuli Kuli Foods

    In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Lisa Curtis, founder and CEO of Kuli Kuli Foods. Join them as they discuss Lisa's journey in promoting nutritious and sustainable food products, the challenges of sourcing high-quality ingredients, and her commitment to paying it forward.

    35 分鐘
  3. Emotional Intelligence: The Key to Customer Loyalty with Joseph Michelli

    8月22日

    Emotional Intelligence: The Key to Customer Loyalty with Joseph Michelli

    In this episode of Getting to Aha!, host Darshan Mehta talks again with bestselling author and customer experience expert Joseph Michelli, this time about blending technology with genuine human connection. Drawing from his latest book All Business is Personal, Michelli shares strategies for balancing digital convenience with emotional intelligence, avoiding common mistakes in customer engagement, and creating cultures that prioritise authentic relationships. From Mercedes-Benz to One Medical, learn how leading brands enhance loyalty, boost lifetime value, and humanise business in an AI-driven world.

    39 分鐘
  4. Why Hospitality Needs Human Connection: Insights from Anne-Sophie Baret

    8月15日

    Why Hospitality Needs Human Connection: Insights from Anne-Sophie Baret

    Darshan Mehta celebrates the 100th episode of Getting to Aha! Be welcoming Anne-Sophie Baret, Head of Product and Trade Marketing at Club Med. Together, they explore how the iconic brand has thrived for 75 years by prioritising meaningful travel experiences and human connection. From the rise of wellness and solo social travel to trends like astrotourism, Anne-Sophie shares powerful insights for marketers and hospitality leaders looking to innovate while staying true to timeless values.

    34 分鐘
  5. [Greatest Hits] Following Your Passion: Greg Segal's Journey from Lawyer to Filmmaker

    8月8日

    [Greatest Hits] Following Your Passion: Greg Segal's Journey from Lawyer to Filmmaker

    In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Greg Segal, a writer/director, and producer. Join them as they discuss Greg's journey from lawyer to filmmaker, the value of contemplating life choices, and his involvement in producing vertical movies for platforms like TikTok.

    38 分鐘
  6. [Greatest Hits] The Importance of Empathy in Sales Management: Insights from Alan Versteeg, Global Chief Revenue Officer at Growth Matters

    8月1日

    [Greatest Hits] The Importance of Empathy in Sales Management: Insights from Alan Versteeg, Global Chief Revenue Officer at Growth Matters

    In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Alan Versteeg, Global Chief Revenue Officer at Growth Matters. Join them as they discuss conveying customer value, the use of generative AI, and the role of empathy in sales. Alan also touches on the future of sales and the role of sales managers.

    33 分鐘
  7. Why Well-Being and Performance Must Coexist: A Conversation with Mohan Sivaloganathan

    7月25日

    Why Well-Being and Performance Must Coexist: A Conversation with Mohan Sivaloganathan

    In this episode of Getting to Aha!, host Darshan Mehta sits down with Mohan Sivaloganathan, founder of Harmonious Leadership, to discuss a revolutionary approach to leadership that unites well-being with performance. Together, they explore why outdated leadership models fall short and how joy-centered, sustainable practices can boost engagement, collaboration, and innovation. With frameworks like “Unity of Purpose” and strategies to build lasting culture change, Mohan shares powerful insights to help leaders drive meaningful transformation in uncertain times.

    35 分鐘
  8. [Greatest Hits] Disruptive Innovation in the Restaurant Industry: Insights from Steve Bigari, EVP, AI for Restaurants at Soundhound

    7月18日

    [Greatest Hits] Disruptive Innovation in the Restaurant Industry: Insights from Steve Bigari, EVP, AI for Restaurants at Soundhound

    In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Steve Bigari, the EVP, AI for Restaurants at Soundhound. Join them as they discuss how technology, particularly AI, can enhance the restaurant experience, the mindset needed to be a disruptor in the industry, and the importance of removing friction from the customer's life. Steve also shares insight and experience from his forty years in the restaurant industry.

    34 分鐘
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簡介

Businesses thrive by knowing customer insights, because today’s insights are tomorrow's facts. At iResearch we live and breathe insights. And despite searching high and low, we were unable to find a customer insights podcast that answers one of the most important questions in business: why do customers do what they do? So we launched one.

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