Next Level Practice

NextLevel Practice

Overworked. Overwhelmed. And still not where you want to be? If you're a dental practice owner grinding 60+ hours a week, juggling patient care, team issues, and business chaos — this podcast is for you. Next Level Practice is the show where we don’t just talk about the business side of dentistry — we fix it. Hosted by Kelly Dahmer, CEO of Next Level Practice, each episode gives you battle-tested frameworks to stop doing it all and start building a dental business that thrives without you being in every room, every moment, every decision. You’ll learn how to: • Step into your dentist-CEO mindset • Build a high-performance team that actually takes ownership • Create systems that make your practice run without your constant oversight • Eliminate burnout while increasing profitability • Delegate, automate, and lead like the top 1% of practice owners Real strategies. Real case studies. No fluff. Visit nextlevelpractice.com for more information on scaling your practice.

  1. 8月15日

    Why Dental Patient Communication is an Art—Not a Script

    You think patients are saying “no” because of cost—but the real issue? They’re not hearing you at all. 👉 Book a free strategy call with Kelly: https://hubs.ly/Q03vy4k10 Learn how to tailor your conversations so patients feel understood, trust you, and say “yes” with confidence. In this episode of The NextLevel Practice Podcast, Kelly Dahmer reveals the 4 Patient Personas—Humanist, Methodical, Competitive, and Spontaneous—and exactly how to spot and speak to each one. When you match your communication style to their decision style, case acceptance skyrockets—without scripts, discounts, or pressure. ✅ How to identify the 4 patient decision styles in minutes ✅ What each persona needs to hear before they commit ✅ Why the “one-size-fits-all” presentation is killing your case acceptance ✅ The communication shift that boosted one practice’s acceptance rate by 28% in 90 days ✅ How to use personas to improve both patient and team communication 📍 Chapters: 00:00 Why Money Isn’t the Real Case Acceptance Barrier 00:14 Introduction to the 4 Personas 00:39 The Humanist Persona—Connection Over Details 02:11 The Methodical Persona—Facts, Logic, and Structure 03:59 The Competitive Persona—Results and Efficiency 05:42 The Spontaneous Persona—Ease and Excitement 07:21 Using Personas to Improve Team Communication 09:12 Case Study: 28% Case Acceptance Increase Without Scripts 10:35 How to Apply Personas in Your Practice 11:40 Recap and Next Steps 💙 Love this episode? Subscribe now for weekly conversations that help you master both the business and the human side of dentistry: /  ⁨@nextlevelpracticedentistry⁩  📌 Links & Resources 👉 Book a free strategy call with Kelly: https://hubs.ly/Q03vy4k10 Website: https://nextlevelpractice.com/ #CaseAcceptance #DentalPracticeGrowth #PatientCommunication #DentistryPodcast

    9 分鐘
  2. 7月15日

    Practice Value 101: The 3 Drivers Behind What Your Practice Is Worth

    If someone walked into your office tomorrow and offered to buy your practice—would you know what to ask for? Most dentists don’t. In Part 1 of our 3-part series on Practice Value, Kelly Dahmer breaks down the biggest myth in dentistry: that production and collections determine your value. They don’t. In today’s market, it’s all about margin, systems, and EBITDA. What You’ll Learn: • Why production and collections don’t define your value • The 3 real drivers of practice value: profit, systems, and stability • What EBITDA actually means—and why it matters more than ever • How to build a practice that runs without you (and why buyers care) • Real-world case study: How one stressed-out dentist went from $4k/month to a $7M valuation This episode is packed with actionable insight whether you're ready to sell or just want more freedom down the road. Kelly also unpacks the emotional and strategic shifts dentists need to make to move from burned out owner to confident, cash-flow-positive leader—with or without a sale. You'll also hear about: ✓ What private buyers vs. group buyers are really looking for ✓ How to think about rollups, equity retention, and recap events ✓ Why “value” isn’t about how big your practice is, but how sustainable it is 🎧 Ready to know your number? Book a free Practice Value Review with Kelly: https://hubs.ly/Q03vy4k10 Be sure to subscribe and stay tuned for Part 2—where we walk through exactly how to clean up your numbers, add back value, and position your practice to win. 📝 Download the 90-Day Practice Sale Book: https://nextlevelpractice.com/the-90-day-practice-sale 🔗 More resources: https://nextlevelpractice.com/

    9 分鐘
  3. 7月1日

    Why Most Dental Practices Fail New Hires in 90 Days—And How to Fix It

    You hired a great team member…Now what? The first 90 days can make or break a new hire's success—and most practices are getting it wrong. Onboarding isn't paperwork; it's the culture blueprint. What You’ll Learn: • Why onboarding starts before day one • How to design a 90-day onboarding plan that boosts retention • The difference between "new" and "fresh" hires—and why it matters • How to use mentors, feedback loops, and performance tracking for long-term success • A plug-and-play roadmap to create confident, culture-fit team members Most practices stop leading once the contract is signed—but that's when real leadership begins. In this episode, Kelly Dahmer dives deep into why onboarding is not just a checklist but a cultural shift. With 46% of new hires failing within 18 months, it's not enough to hope your new team member "figures it out." Kelly shares the “Next Level” way to onboard: setting expectations early, assigning peer mentors, using role-specific onboarding checklists, and clarifying who to go to for what. You'll also learn how to structure 30-day reviews, how to support performance-based raises, and how to turn red flags into growth opportunities—or graceful exits. Perfect for dental practices, this episode gives you actionable steps to improve retention, morale, and productivity. Whether you're onboarding a dental assistant, office manager, or hygienist, these principles apply across your team. Subscribe for more hiring and culture strategies! Leave a review if today’s episode gave you a fresh perspective. 💼 Download the Fresh Hire Onboarding Guide here: https://hubs.li/Q03sK_RH0 🔗 Links & Resources: https://nextlevelpractice.com/

    17 分鐘
  4. 6月17日

    Hiring Isn’t Luck — It’s Leadership. Build Your Dental Dream Team with Strategy, Not Stress

    If you’re tired of hiring flops, high turnover, and ghosted interviews, this episode is your game plan. Discover a smarter, proven approach to dental recruiting that actually works. 🎯 Subscribe now! What You’ll Learn in This Episode: Why most dental practices hire backwards (and how to fix it) The 4-step strategic hiring system to reduce turnover How to write job ads that filter, not attract the wrong candidates Layered interview tactics that reveal true fit When to hire slow and fire fast—and why it saves your culture Why Hope Isn’t a Hiring Strategy (But Systems Are) Posting on Indeed and crossing your fingers? That’s not a hiring plan—it’s wishful thinking. With nearly 58% of dental practices struggling to fill key roles, especially hygienists and admin staff, it’s time to ditch the reactive approach. In Episode 11, Kelly Dahmer shares the exact framework her clients use to hire for fit, not just fill a seat. You’ll learn why job ads should speak to values and impact—not just tasks—and how to use AI tools like ChatGPT to optimize visibility on job boards. From using detailed subject lines to test applicant attention, to implementing personality assessments and working interviews, this is a step-by-step guide for hiring smarter. Hiring isn’t about luck. It’s about leadership. This episode will help you build the team your culture deserves. 💬 Share this episode with a colleague who's hiring—or should be! 🎧 Subscribe for more practice-transforming insights. 🎯 Ready to Stop Hiring on Hope? Download our free sample job ad template that filters the wrong fits before they hit your inbox. Crafted for dental teams. Proven to work. 👉 Grab yours now: https://hubs.li/Q03nFVBL0 Website: https://nextlevelpractice.com/

    12 分鐘
  5. 5月13日

    The Hidden Cost of New Patients: Is Your Practice Stuck on the Treadmill?

    Dentists are constantly told to chase new patients to grow their practice. But what if we told you that not all new patients are an asset—in fact, some might hurt your profitability, team morale, and patient experience? In this eye-opening episode of the Next Level Practice Podcast, host Kelly Dahmer, CEO of Next Level Practice, breaks down the myth that “more new patients = growth.” You’ll learn how blindly pursuing new patient growth can create a new patient treadmill, leading to high expenses, low case acceptance, and burnout across your entire team. In this episode, you’ll discover: Why more new patients might be costing you more than you think How to identify whether you really need new patients or just better systems The difference between productive, consumptive, and destructive expenses in your dental business A real case study: How Dr. T was spending $4,500/month on marketing and still losing patients How to create an ideal patient avatar and stop absorbing emotional stress from the wrong patients Why it’s crucial to listen for personal motivators and connect emotionally to increase case acceptance A proven new patient protocol your whole team can follow for consistent, high-converting patient experiences How to assess your true capacity using our Practice Capacity Calculator This episode is your roadmap for changing the script on new patient acquisition by working smarter, not harder. Ready to stop the chaos and finally maximize the patients you already have? 🎯 👉 Download our free Practice Capacity Calculator and determine if your practice really needs more new patients. 💬 Share this episode with your office manager or treatment coordinator—your whole team will benefit from this conversation!

    11 分鐘

簡介

Overworked. Overwhelmed. And still not where you want to be? If you're a dental practice owner grinding 60+ hours a week, juggling patient care, team issues, and business chaos — this podcast is for you. Next Level Practice is the show where we don’t just talk about the business side of dentistry — we fix it. Hosted by Kelly Dahmer, CEO of Next Level Practice, each episode gives you battle-tested frameworks to stop doing it all and start building a dental business that thrives without you being in every room, every moment, every decision. You’ll learn how to: • Step into your dentist-CEO mindset • Build a high-performance team that actually takes ownership • Create systems that make your practice run without your constant oversight • Eliminate burnout while increasing profitability • Delegate, automate, and lead like the top 1% of practice owners Real strategies. Real case studies. No fluff. Visit nextlevelpractice.com for more information on scaling your practice.

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