98 episodes

Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Frequent co-host Kevin Henry throws in his viewpoint. We don't want you to ever be in positions where you find yourself saying "Nobody Told Me That!" Show notes over at http://nobodytoldmethat.libsyn.com/

Nobody Told Me That! with Teresa Duncan Teresa Duncan, speaker and corporate consultant

    • Business
    • 4.7 • 42 Ratings

Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Frequent co-host Kevin Henry throws in his viewpoint. We don't want you to ever be in positions where you find yourself saying "Nobody Told Me That!" Show notes over at http://nobodytoldmethat.libsyn.com/

    Listen In on Two Insurance Nerds with Microphones

    Listen In on Two Insurance Nerds with Microphones

    • 41 min
    Ryan Vet Educates Me On Doing Business with Millenials, Gen Z and Other Patient Types

    Ryan Vet Educates Me On Doing Business with Millenials, Gen Z and Other Patient Types

    Ryan is one of those guys that loves to build and turn around businesses. It’s fascinating to talk about strategies and industry trends with him. The generations and their particular consumer behaviors are important to him and so he keeps up with all the studies. Lucky us because he shares them with us! We also talk about his recent acquisition of the Speaking Consulting Network and how he plans to bring tremendous value to membership. If you’re considering opening up your own dental company then you’ll want to check out that part!



    Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
     
    Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 
    Connect with Ryan Vet and Speaking Consulting Network
    www.RyanVet.com www.SpeakingConsultingNetwork.com Ryan Vet (@ryancvet) • Instagram photos and videos Ryan Vet - President - Third | LinkedIn Ryan Vet | Facebook  
    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
    Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!) Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)
     

    • 1 hr 3 min
    Deciphering Dental Networks with Brian Phillips of Five Lakes

    Deciphering Dental Networks with Brian Phillips of Five Lakes

    Oops - I nerded out again. Brian Phillips was my partner in insurance geekdom this time. He knows so much about leased networks and provider credentialing. Sometimes it’s the people behind the scenes that can give you the most information - Brian fits that category to a tee. Listen in to a deep dive into the behind the scenes of contract management. 
     
    Recorded live at the 2023 Hinman Dental Meeting!



    Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
     
    Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 
    Connect with Brian Phillips and Five Lakes Professional Services
    Five Lakes Dental Practice Solutions Email Brian at  Brian.Phillips at fivelakespro[dot]com  
    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
    Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!) Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)

    • 35 min
    Emulsions, Sensitivity and Implant Care with Crest

    Emulsions, Sensitivity and Implant Care with Crest

    Another Hinman Lounge podcast! This time I sat with Drs. Kaplan and Gans to discuss implant care and sensitivity. That sounds very formal but they’re very fun and smart ladies, promise! I needed to ask about sensitivity because I’m now a pitiful baby during my cleanings. Shout out to my hygienists Camilla and Katie for putting up with my sensitive self :) 
     
    Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
     
    Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 
    Connect with Crest:
    Dental Care Information for Professionals | Dentalcare.com Dr. Stephanie Kaplan | LinkedIn Dr. Stephanie Gans | LinkedIn  
    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
    Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!) Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)
     

    • 13 min
    Podcasting at the Hinman with Brad James of Kleer

    Podcasting at the Hinman with Brad James of Kleer

    Earlier this year I spoke at the Hinman Dental meeting and was able to be a part of their Podcast Lounge. Very cool - hope more shows do this! I asked a few guests to stop by and Brad James was kind enough to make a 2nd podcast appearance. We talked about consumer behavior and what to expect with an uncertain economy. 
     
    A few highlights: 
    Employer choice is the key to better benefits (either through carriers or a membership plan) Hear about the practice information I walked my audience through in my PPO participation workshop at Hinman. I’m giving another one at AADOM in September. 


    Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
     
    Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 
    Connect with Brad James and Kleer:
    In-House Dental Membership Plan Software | Kleer®  Connect with Brad on LinkedIn  
    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
    Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!) Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)

    • 13 min
    Making Smart Decisions For a Changing Business with Kim McGuire

    Making Smart Decisions For a Changing Business with Kim McGuire

    Kim McGuire of Fortune Management is one of my favorite people to talk business with. Not just ‘what’s up with you?’ business but the business of dentistry, numbers and strategy. It felt good to deep dive into current conditions and how we can flex to succeed. We talked about these topics and more: 
     
    Where did the critical thinking go? Her practical vision of accelerated hygiene Associate dentists providing hygiene? The horror! How her clients are adapting to our post-Covid, inflationary reality Shifting job responsibilities - how do we define these?


    Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
     
    Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 
    Connect with Kim:
     
    Kim McGuire's contact information Kim's LinkedIn  
    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
    Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!) Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)

    • 42 min

Customer Reviews

4.7 out of 5
42 Ratings

42 Ratings

ChelleRose527 ,

Must listen!

Every episode I listen to i come away with at least one piece of new information. Teresa is a great host, has great guests and the most relevant topics no matter your role in dentistry.

Dental chewer ,

So much information

She does a GREAT job with interviews and it’s nice she’s starting to tackle some topics solo.

Andigol ,

A world of knowledge !

I have been a fan of Theresa for a long time and love the content she covers. Unlike many dental related podcasts she has a nice calm non irritating voice and demeanor, which is very refreshing. The subjects covered are always on point and I continue to learn from the great variety, never boring with quiet humor. I’m a fan !

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