Nobody Told Me That! with Teresa Duncan Teresa Duncan, speaker and corporate consultant
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- Business
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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at http://nobodytoldmethat.libsyn.com/
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Mastering Dental Marketing with Sean Hamel
In this episode I was able to hang out with Sean Hamel, the brain behind the Art of Dental Marketing. He believes strongly in personalized, emotionally engaging marketing and gave us lots of examples. He talked about using killer videos and photos to rock Google My Business and then shared super creative ways to get your practice noticed in your community. I still have a lot to learn about videos and self-promotion! Ready to level up your marketing? Let's dive in!
A few talking points:
Humanizing dental practices through relatable experiences.
Dental fear affects buying decisions, marketing crucial.
Don't be afraid to express yourself in your community!
Connect with Sean: Art of Dental marketing | Art of Dental Marketing gm strategy call | Pocket Video Coach
IG:
@artofdentalmarketing
@storybaseddentalmarketing
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https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
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My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
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Visit odysseymgmt.com to check out my book, webinars and courses.
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Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Virtual Clinical Dentistry Is Easier You Think with Brant Herman
Don't forget to check out the video episode on YouTube!
My friend Brant Herman joins me to talk about virtual clinical dentistry. It's not a stretch to call him a dental visionary. His Mouthwatch camera enabled low cost intraoral imaging at a time when documentation needs increased tremendously. It was a foray into teledentistry that led to our topic of virtual care solutions. Dentistry.one is helping dentists interact and treat patients who often can't make it into our offices. For all of you who want to help the underserved population but are reluctant to deal with state agencies, this is for you. I'm very hopeful about what Brant's doing and hope you become involved!
A few talking points:
Virtual dentistry’s staying power
COVID-19’s impact on his teledentistry company
The future of dentistry - I love this topic!
Connect with Brant: mouthwatch.com | dentistry.one | LinkedIn
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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Bite-Sized Social Media Strategies for Dental Teams with Rita Zamora
Don't forget to check out the video episode on YouTube!
In this special mini edition of “Nobody Told Me That!” I turned the reins over to Rita Zamora of Connect 90 to share her expertise in social media content. Social media fatigue is real, but Rita has solutions.
Bonus Tip – Get Some Help: If social media still feels too daunting, Rita advises considering professional help, such as the services offered by her team at Connect 90. They offer a free 30-day trial for social media management, with no obligations or long-term contracts.
Connect with Rita Zamora: Website | Connect90
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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Virtual Receptionists and Digital Customer Service with Rita Zamora and Rebecca Herring
Don't forget to check out the video episode on YouTube!
In this episode of "Nobody Told Me That!" we explore how modern solutions like virtual assistants are transforming dental practices. Joined by industry experts Rita Zamora and Rebecca Herring, expect thought-provoking insights on the rise of virtual front desk teams and how they're revolutionizing patient interactions. From chatbots charming Gen Z to full virtual admin teams, we discussed the tech-savvy solutions reshaping the dental experience. Rebecca shares her tale of triumph with off-site admin teams, boosting efficiency and patient satisfaction. And don't miss Rita’s observations from a high-end salon's virtual reception team - could it be the blueprint for your practice's next big move? Pro tip: Personalized touchpoints like follow-up calls are still king, even in a digital world. So, if you’re considering a virtual workforce, tune in to rethink and refresh your approach to exceptional dental care.
Connect with Rita Zamora: Website | Connect90
Connect with Rebecca Herring: Transformational Dental Coaching
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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt -
AI’s Impact on Diagnosis, Treatment and Insurance Claims with Dr. Mike Barniv
Don't forget to check out the video episode on YouTube!
In this episode, I interviewed Dr. Mike Barniv who has impressive street cred in the AI, carrier and clinical arenas. He’s currently the VP of Clinical Affairs at Pearl. Dr. Barniv shared AI’s role in treatment case acceptance. Hint - it helps tremendously! We had a frank talk about how the carriers are using AI in adjudication.
A few talking points:
How does AI help dentists to efficiently examine historical images to chart disease progression
Using AI to meet carrier documentation criteria
Is AI just denying everything?
This is one for the insurance nerds (my people😎). Enjoy!
How to find Dr. Barniv:
HelloPearl.com
https://play.hellopearl.com/
E-Mail
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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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GPOs, PPO Challenges, and Supply Savings with Ted Osterer
Don't forget to check out the video episode on YouTube!
In this episode, we tackle the financial challenges of operating a dental practice, with a special focus on managing supply costs and leveraging vendor relationships. Joining us is Ted Osterer, my friend from Synergy Dental Partners, who shares great advice to optimize dental practice operations. Look at all that we covered:
Dental Supply Management
Navigating PPO Challenges
Role of Group Purchasing Organizations (GPOs)
Partnerships for Cost Savings
Empowering Independent Dentists
I hope you find Ted's insights as valuable as I did. Thanks for listening!
How to find Ted:
LinkedIn
Contact Number: 516-316-3671
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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
Customer Reviews
You need this podcast
Every episode is packed with a deep dive into industry changes, challenges and things we didn’t know we need to know. Love Teresa’s style and she can make even a dry topic entertaining. Thanks for all you do.
Must listen!
Every episode I listen to i come away with at least one piece of new information. Teresa is a great host, has great guests and the most relevant topics no matter your role in dentistry.
So much information
She does a GREAT job with interviews and it’s nice she’s starting to tackle some topics solo.