35 episodes

The Nonconformist Innovation Podcast was created to help you push boundaries, ask the difficult questions and differentiate your business in a hyper competitive marketplace.

Nonconformist Innovation Podcast Steve Tout

    • Business
    • 5.0 • 10 Ratings

The Nonconformist Innovation Podcast was created to help you push boundaries, ask the difficult questions and differentiate your business in a hyper competitive marketplace.

    Identity Transformation: Crafting Seamless Government UX with Brian Chidester

    Identity Transformation: Crafting Seamless Government UX with Brian Chidester

    In this episode of the Nonconformist Innovation Podcast, Steve is joined by Brian Chidester, Head of Industry Strategy for Public Sector at Adobe and former GTM leader at Socure. They dive into the critical role of digital identity in transforming customer experience within government services. Brian shares insights from his extensive experience and discusses the innovative approaches being used to enhance public sector engagement.
    The discussion covers the current state of identity fraud, highlighting key statistics from the Socure State of Identity Fraud 2024 report. They examine the challenges posed by siloed government portals, disjointed UX, and advanced security measures under scrutiny. Emerging technologies such as AI and biometrics are also discussed, with a focus on their impact on identity verification and fraud prevention.
    Listeners will gain a comprehensive understanding of the complexities involved in deploying identity verification across large enterprises and government agencies. The episode also explores practical strategies for modernizing digital identity protocols, emphasizing the importance of a foundational approach to seamless engagement and user-centric design in government services.
    This episode was recorded in Nashville, TN at the Identivation Conference in May, 2024.
    Show notes and more episodes at https://www.nonconformistinnovation.com

    • 48 min
    Ethics, AI, and the Future of Identity Verification

    Ethics, AI, and the Future of Identity Verification

    Welcome to Season 5 of the Nonconformist Innovation podcast. In this engaging episode, Steve has a conversation with Katy Ruckle and Jordan Burris about the future of identity verification, privacy implications, and the ethical considerations of AI in both the public and private sectors. They discuss the complexities of implementing biometric technologies, the regulatory landscape, and the importance of public-private partnerships in advancing digital identity solutions.
    Topics discussed:
    Exploring the balance between innovation in biometric technology and the necessity to protect privacy rights.  Discussing the emerging regulations around biometrics and the variability across different states and vendors. Addressing the ethical implications of AI and the need for intentional and transparent use of data.  Highlighting the importance of collaboration between government and private sector to improve digital identity solutions. The debate over opt-in versus opt-out privacy frameworks and the need for clear consent mechanisms. Examining the challenges of enforcing privacy laws and the trend towards granting individuals the right to enforce their own privacy rights. The tension between technological advancements in identity verification and maintaining privacy and security standards. The influence of state-specific laws on the use of biometric identifiers and the implications for businesses.  The need for modernization in digital identity and the role of innovation in driving this dialogue. The practical difficulties of implementing powers of attorney and ensuring they are user-friendly and effective.  Visit NonconformistInnovation.com for show notes and to listen to more episodes of the podcast
    Socure's The State of Digital Identity in 2024
     
    © 2024 Nonconformist Innovation Media, LLC.

    • 57 min
    Digital Identity & Authentication Guidelines for State Agency Leaders with Jeremy Grant

    Digital Identity & Authentication Guidelines for State Agency Leaders with Jeremy Grant

    In this engaging podcast episode, Steve sits down with Jeremy Grant, a Managing Director at Venable, to discuss the evolving landscape of digital identity. The conversation initially focuses on Jeremy's contributions through the Better Identity Coalition, highlighting its role in enhancing digital security, privacy, and convenience in collaboration with policymakers.
    Steve and Jeremy dive into the upcoming developments in the NIST Digital Identity Guidelines, drawing lessons from states who have successfully adopted biometrics to achieve NIST IAL2. Steve and Jeremy examine how these insights could inform future strategies for state agencies in the U.S.
    Looking ahead, the discussion shifts to public trust issues, particularly regarding biometric data and identity verification. Jeremy shares his insights on their impact on digital transformation and offers advice on how listeners can engage with or learn more about the initiatives of the Better Identity Coalition. Steve & Jeremy discuss highlights from the Better Identity in America: A Blueprint for State Policymakers report, and how the Better Identity Coalition collaborates with various stakeholders to promote best practices in identity management.
     
    For show notes and additional information visit:
    https://www.nonconformistinnovation.com/jeremy-grant

    • 1 hr 5 min
    Ethics in the Age of Disruptive Technologies with Brian Green and Ann Skeet

    Ethics in the Age of Disruptive Technologies with Brian Green and Ann Skeet

    In this episode Steve has a conversation with Ann (Gregg) Skeet and Brian Green about the ethical challenges and risks of AI and disruptive technology, the role that leadership and culture play, and explores a pragmatic roadmap for providing technology ethics governance for leaders and organizations who wish to operationalize ethical principles and practices in their business. In this episode, Ann and Brian discuss their new book, Ethics in the Age of Disruptive Technologies: An Operational Roadmap.
    Link to eBook download at https://www.scu.edu/institute-for-technology-ethics-and-culture/#d.en.941248
    Listen to more episodes of the podcast: https://www.nonconformistinnovation.com

    • 1 hr 9 min
    IT Leadership & Innovation with Geeta Pyne, Chief Enterprise Architect, Intuit

    IT Leadership & Innovation with Geeta Pyne, Chief Enterprise Architect, Intuit

    In this episode, Steve has a conversation with Geeta Pyne. The conversation begins with Geeta's background as a boarding school student in Calcutta and moves to her discovery of advanced parallel computing in college, her current role as the Chief Enterprise Architect at Intuit, and her evolution and principles as an IT and business leader.
     
    During this episode, you will hear exactly how a leader at the top of her game breaks down complex challenges on the fly in real-time, applies optimism, courage, and science to solve hard problems, and uses architecture for the common good. Also on this episode, you will hear about Geeta's leadership approach which she refers to as ITRACCK, and her recommendations for not only succeeding but thriving through adversity as a minority in a male-dominated industry.
     
    Subscribe to the podcast and listen to more episodes on entrepreneurship, leadership, and innovation at https://www.nonconformistinnovation.com



    Thanks to Season 4 sponsors:

    BetterCloud - SaaS Management Platform
    https://www.bettercloud.com

    Secuvy - Data Privacy Management
    https://secuvy.ai

    • 55 min
    Hack Your Bureaucracy with Marina Nitze

    Hack Your Bureaucracy with Marina Nitze

    In this episode Steve has a conversation with Marina Nitze about political capital (what it is and how to get it), tackling big challenges, navigating organizational dynamics, inclusive innovation, hacking bureaucracy, and her affection for dry-erase boards.
    Marina is author of Hack Your Bureaucracy, and a partner at Layer Aleph, a crisis response firm that specializes in restoring complex software systems to service. Marina is also a fellow at New America’s New Practice Lab, where she works on improving America’s foster care system. She was previously the Chief Technology Officer of the U.S. Department of Veterans Affairs (2013-2017), helped found the United States Digital Service, and served as a Senior Advisor on technology in the White House under the Obama Administration.
    In the book,  and during our conversation, Marina shares a story about how not even the leader of the free world could mandate that agencies and stakeholders cooperate with her vision and plans to make it easier for veterans in VA healthcare to get the services they need and consolidate over 1500 disparate websites into a single veteran-friendly website.
     
    I hope you find this conversation with Marina and her new book as insightful as I did.  Share the links with a colleague or a friend, grab a copy of the book from your favorite bookseller, and get started with bureaucracy hacking today.

    • 55 min

Customer Reviews

5.0 out of 5
10 Ratings

10 Ratings

Roh1 ,

Excellent

Always a pleasure to hear Steve Herrod speak about disruptive innovation. Thought provoking content; well worth a listen.

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