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We see the world through the eyes of the independent restaurant owner - hospitality, integrity, hard work, community, and innovation. This is a show for the progressive restaurateur and the curious cook looking to take the next step.
Preston Lee episode
١٧ رمضان
Wow!!! I enjoyed the episode with Preston Lee. I have never heard of him but can tell he is very knowledgeable in the restaurant area. Where can we find him? Does he have his own podcast? Great jobs, fellas!!! Very enjoyalbe.
Great insights on the restaurant business
١٧ رمضان
Very enlightening for restaurant owners. I can’t agree more on what Preston said. Customer experience and retention is key. If the food is decent but the server/staff is exceptional, I’ll be back for sure. Great food, bad service, I won’t be back. Preston highlighting the importance of verbiage was spot on. Teach your staff this and it will be a full house every night.
great episode
١٦ رمضان
Just finished listening to the newest episode on Cultivating Culture, Kyle and Preston had a great conversation and touched on a lot of great points regarding what hospitality actually is and the basis of that is what keeps your customers returning. Preston mentioned his extensive restaurant experience (i think he said 18 years) and it shows with his distinct and concise thinking on customer retention, and implementing strategies for business owners. I got a lot out of this episode!
Highly Recommend
١٤/٠٥/١٤٤٥ هـ
Really look forward to hearing new episodes. Can appreciate all the topics both from the restaurant and landlord perspective. Keep up the good work!💪
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- صناع العملKyle Inserra
- سنوات النشاط١٤٤٠ هـ - ١٤٤٦ هـ
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