34 min

Onboarding: the critical milestone in B2B SaaS | Donna Weber, Springboard Solutions Gain Grow Retain: B2B SaaS Customer Success

    • Entrepreneurship

Donna Weber of Springboard Solutions joins Jay to talk about Donna's recent webinar around onboarding and enablement.  First Impressions, confirmation bias and buyer's remorse are all concepts we need to pay attention to. When customers adopt quickly...

Donna Weber of Springboard Solutions joins Jay to talk about Donna's recent webinar around onboarding and enablement.  First Impressions, confirmation bias and buyer's remorse are all concepts we need to pay attention to. When customers adopt quickly...

34 min

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