One Click At a Time: Technology Empowered Family Medicine Podcast Lalita Abhyankar, Kelly Nieves

Last week, Kelly and Lalita touched on the cybersecurity attack that targeted Change Healthcare. This week they go down the rabbit hole on consolidation, cyberattacks, and how family physicians need to understand and advocate for economic system change and data responsibility. We've got more information elaborating on this fascinating, unfolding story in our show notes.

**In this episode we said that Albertsons and Kroger merger did not go through. This is incorrect, the FTC has blocked the merger and it will be heard in court this summer.

In this Episode, Kelly and Lalita discuss optimizing pre-visit planning through EHRs, why schedule simplicity matters for longevity of care and preventing provider burnout, what NOT to do, and how any conversation with health tech HAS to include data protection, privacy, and patient information safety discussions (a la Change Health).

Kelly and Lalita get a little off topic from onboarding with too many car analogies. We talk about what people need to learn about EHRs, how to do shared documentation, and how artificial intelligence, narrative medicine, storytelling, and patient centeredness has impacted our own medical documentation. We also touch on EHR standardization (is it possible?) and we get into a conversation about pre-visit-planning including the use of point-of-care testing, patient entered surveys, and a unique helpdesk ticket of the week!

We talk about why tech needs to prioritize individual relationship in health care in order to impact it, and we continue our conversation around education and onboarding!

Welcome back to a new season and a full rebrand of this technology empowered family medicine podcast. We're learning the ropes of podcasting while we build this plane and hope you'll join us on this journey.

Kelly and Lalita talk about valuing family physician input on the nooks and crannies of the EHR within organizations, learning how to identify the problem to co-create solutions, and bringing our advocacy of technology to influence government regulation.