Optimizing the Digital-First Banking Model

2020 showed us just how important it is to embrace retail and commercial customer relationships that exist solely in the digital realm—meaning relationships that have no face-to-face interaction whatsoever in the customer lifecycle. We spoke to CSI’s Senior Director for Digital Strategy to find out how. 

Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow!

• LinkedIn
• X
• Facebook
• YouTube