44 episodes

Your go to podcast for all things parts. With your hosts, Coach Christian and Coach Cliff!! New episodes every other week.

Whether you’re a parts manager with a burning desire to be the best in your market, or just want to learn how to partner with the parts department to drive revenue up overall, Parts Hold is for you.

Parts Hold Chris Collins inc.

    • Business
    • 4.8 • 6 Ratings

Your go to podcast for all things parts. With your hosts, Coach Christian and Coach Cliff!! New episodes every other week.

Whether you’re a parts manager with a burning desire to be the best in your market, or just want to learn how to partner with the parts department to drive revenue up overall, Parts Hold is for you.

    Rethinking Success: Balancing The Parts Department and Home Life | Parts Hold #43

    Rethinking Success: Balancing The Parts Department and Home Life | Parts Hold #43

    In this episode of Parts Hold, Christian and Coach Cliff dive deep into the concept of work-life balance. Drawing from over 25 years of experience in the Parts Department, Coach Cliff shares his hard-earned wisdom on juggling the demands of work and family life. The duo challenges the conventional idea of a perfect 50/50 split and explores what it really means to be fully present and engaged in both arenas. Christian also reveals the key mindset shift that can help Parts Managers succeed professionally without sacrificing their personal lives. Tune in for a candid conversation about rethinking success and finding balance in the fast-paced world of the Parts Department.

    • 23 min
    Recruiting Secrets From The Master: Hire a Winning Parts Crew | Parts Hold #42

    Recruiting Secrets From The Master: Hire a Winning Parts Crew | Parts Hold #42

    Christian and Coach Cliff are back with another episode of Parts Hold, and this time they're joined by a special guest: Coach James Baumer. Coach James is known as the best recruiter in the business, and he's sharing his secrets for building a top-notch parts team. From hitting up tool truck guys and taco trucks for leads to promoting from within, James has some unconventional strategies that flat-out work. Christian, Coach Cliff, and Coach James dive into the importance of hiring with urgency, looking for problem-solvers, and finding folks who fit your culture. They also touch on the age-old question: should your most experienced people be on the front or back counter?

    • 27 min
    Is The Multi-Point Inspection Friend or Foe? | Parts Hold #41

    Is The Multi-Point Inspection Friend or Foe? | Parts Hold #41

    Old school RO scribbles or modern day MPIs - which is better for the parts department? Christian and Coach Cliff debate the pros and cons of everyone's favorite topic. From sloppy handwriting to lost sticky notes, parts quoting used to be the wild west. MPIs brought structure but also complaints of too many screens and not enough time. But could this "necessary evil" actually be the parts department's best friend? Discover how MPIs could be your secret weapon for efficiency, accountability, and believe it or not, more sales in the latest Parts Hold!
     

    • 24 min
    Top 5 Inventory Mistakes For Parts Departments With Kaylee Felio | Parts Hold #40

    Top 5 Inventory Mistakes For Parts Departments With Kaylee Felio | Parts Hold #40

    Join hosts Cliff and Christian as they delve into the complex world of parts department management, spotlighting the top 5 inventory mistakes that can cost departments time, money, and customer satisfaction. In this insightful episode, our special guest, Kaylee Felio, an industry expert with years of hands-on experience, shares her invaluable insights and practical tips to help parts departments avoid common pitfalls.
     
    Kaylee's Website: www.partsedge.com

    • 36 min
    Fixing A Broken Parts Department | Parts Hold #39

    Fixing A Broken Parts Department | Parts Hold #39

    Christian and Coach Cliff bring the extinguisher to snuff out parts department fires. Get the game plan to go from clutter and chaos to clean and controlled. We’re sharing the top 5 fixes to align your team and rebuild a high-performance parts machine. Wondering where to start when everything's broken? Ready to revive a dying parts department? Tune in as Christian and Coach Cliff share hard-earned wisdom to troubleshoot your troubles.

    • 25 min
    Are You Earning What You're Worth? | Parts Hold #38

    Are You Earning What You're Worth? | Parts Hold #38

    Paycheck got you down? Christian and Coach Cliff share hard-earned wisdom on pay plans that properly value Parts Managers. Should you earn commission or salary? What bonuses incentivize success? How to negotiate your true value? Get the inside track on pay plans that pay off from a longtime parts veteran.

    • 24 min

Customer Reviews

4.8 out of 5
6 Ratings

6 Ratings

McDonald Farms ,

Excellent content

The show offers some great content and conversation. I wish Coach Christian and Coach Cliff would consider a short book…perhaps “The Indispensable Parts Manager”

Raf's Reviews ,

Great content for parts!

Christian and Cliff are the best! Love it

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