100 episodes

Got a question for the show? Call us at 1-833-3-ASK-SDR!

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

Service Drive Revolution with Chris Collin‪s‬ Business Outlaws Network

    • Careers
    • 4.7 • 55 Ratings

Got a question for the show? Call us at 1-833-3-ASK-SDR!

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

    My Favorite Law In Our New Leadership Training

    My Favorite Law In Our New Leadership Training

    A lot is said about the art of compromise, but does it always lead to a positive outcome? On this week's Drive-By, Chris shares his favorite law from his newly released, "17 Laws of Leadership" training. Listen in as he discusses how every inch of compromise could possibly be getting you farther away from the intended goal.
    Got a question? Call us at 1-833-3-ASK-SDR
    PS- Whenever you are ready, here are a few ways to work with us:
    1. Get access to two free training videos by opting in on our website: https://chriscollinsinc.com/
    2. Order our best selling books Irreplaceable Service Manager and Millionaire Service Advisor at https://offers.chriscollinsinc.com/
    3. Schedule a 15 minute call with our strategy specialist to accelerate your results and start seeing increased profit right away- book here - https://calendly.com/cci-schedule/15-intro

    • 7 min
    The Hard Truth of Employee Retention

    The Hard Truth of Employee Retention

    The population is shrinking, and a huge number of employees are on their way into retirement. It’s time to embrace the fact that it's harder and harder to recruit and retain employees today and will be even more difficult in the future. That’s why it’s important to create a place that's special. You have to stand for something and you have to be cutting edge and progressive in their approach to customers. If you don’t care about what you are putting out into the marketplace for your customers, it reflects everywhere. Many job seekers are checking out Google reviews during the job search. They don't want to be, or need to be, part of a business that they feel is unethical or doesn’t care about customers.
    The game is going to be much harder and you need to start thinking about it now.
    If you don't stand for a great customer experience, if you're not constantly improving, if you're not offering training in a career path and a way for somebody to improve their lifestyle, if you’re not helping them feel inspired versus being depressed, people aren't going to want to work for you in the future. Join Chris Collins and Christian Lafferty as they help you navigate the difficulties of recruiting and retaining quality employees on this week’s Service Drive Revolution.

    • 25 min
    My Hack To Having A Better Life

    My Hack To Having A Better Life

    Is the polarization of America ruining your business? Find out on this week's Drive-By. Now streaming!

    • 7 min
    What Is Fixed Absorption?

    What Is Fixed Absorption?

    Got a question? Call us at 1-833-3-ASK-SDR
    Many people think they know the answer to this question, but most would be wrong. Find out what it is, only on this week's Service Drive Revolution. Now streaming!

    • 18 min
    How To Create A System For Success

    How To Create A System For Success

    How can you make it easy to revolutionize your business? The answer, only on this week's Drive-By. Now streaming!

    • 6 min
    Why You Can't Hire Techs

    Why You Can't Hire Techs

    Got a question? Call us at 1-833-3-ASK-SDR
    It's the most important question in the industry, finally answered for you on this week's Service Drive Revolution. Now streaming!

    • 23 min

Customer Reviews

4.7 out of 5
55 Ratings

55 Ratings

landofthehogs ,

Amazing.

Amazing tips that bring great reaults!

CDRuss0 ,

The best podcast in automotive, period.

Excellent information, super informative and entertaining. Can’t recommend it enough for anyone who works in automotive.

Claff! ,

Love it!!

Great info. Always entertaining

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