100 episodes

Got a question for the show? Call us at 1-833-3-ASK-SDR!

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

Service Drive Revolution with Chris Collins Business Outlaws Network

    • Business
    • 4.7 • 80 Ratings

Got a question for the show? Call us at 1-833-3-ASK-SDR!

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

    How To Maximize Your Mobile Service | SDR #282

    How To Maximize Your Mobile Service | SDR #282

    Wondering how to maximize mobile service revenue and profitability? Chris Collins draws on decades of dealership experience to break down the principles and strategies to make your Mobile Tech department a thriving profit center. Learn the vital keys around mindset, efficiency, commitment and creative pricing that separate the most successful mobile offerings. If you're leaving easy revenue on the table with your current mobile rollout, it's time to turn things around.
    0:00 - 12:00 Should you only participate in events that you think you can win?
    12:00 - 18:00 News
    18:00 - 31:00 How to maximize your mobile service
    Discounted Offers for Training and Books in Description Below ⬇⬇⬇
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
    https://swiy.co/F-ln
    Millionaire Service Advisor also includes our 11-step Circle of Trust System:
    https://swiy.co/F-lq
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 31 min
    Q & A | First Day Tips for New Auto Shop Employees

    Q & A | First Day Tips for New Auto Shop Employees

    Service industry expert Chris Collins answers a question on the best approach for starting a new auto shop job. He provides insider tips on making a great first impression with empathy, listening, and being yourself. Chris explains why leading with positive energy and interest in others works better than misguided tough guy tactics. This video covers top first day advice for Service Techs, Service Writers, and any Dealership employees. Learn the right mindset to launch your automotive career.
    Discounted Offers for Training and Books in Description Below ⬇⬇⬇
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
    https://swiy.co/F-ln
    Millionaire Service Advisor also includes our 11-step Circle of Trust System:
    https://swiy.co/F-lq
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 5 min
    The Raw Truth Your Leadership Training Isn’t Telling You | SDR #281

    The Raw Truth Your Leadership Training Isn’t Telling You | SDR #281

    Chris Collins pulls no punches exposing common myths around leadership training. He explains why most programs focus merely on gaining compliance and wielding managerial power over inspiring genuine, dedicated followership. Chris provides a rare insider perspective on the deeper personal inventory required for influential leadership centered on serving others. He explains the selfless mindset shift essential for leadership that produces real, transformational results by motivating people through purpose. This is a no-holds-barred wake-up call for those ready to dedicate themselves to the more difficult yet rewarding path of inspirational service-oriented leadership.
    0:00 -  16:00 Christian Goes To The Dentist
    16:00 - 24:00 Leadership in a nutshell
    24:00 - 46:00 Most Leadership is Management Training
    #leadership #leader #training
    Discounted Offers for Training and Books in Description Below ⬇⬇⬇
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
    https://swiy.co/F-ln
    Millionaire Service Advisor also includes our 11-step Circle of Trust System:
    https://swiy.co/F-lq
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 46 min
    Q & A | No Upsells? How Express Lubes Leave Money on the Table

    Q & A | No Upsells? How Express Lubes Leave Money on the Table

    Express lube upsells losing you profits? See why not lifting vehicles for full inspections allows Dealerships to get stuck leaving money on the table. Learn the right systems to balance convenience while driving more brake, alignment and maintenance business.
    Discounted Offers for Training and Books in Description Below ⬇⬇⬇
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
    https://swiy.co/F-ln
    Millionaire Service Advisor also includes our 11-step Circle of Trust System:
    https://swiy.co/F-lq
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
     

    • 11 min
    9 Mistakes Service Advisors Make | SDR #280

    9 Mistakes Service Advisors Make | SDR #280

    Do small but critical errors undermine your shop's bottom line? We outline the 9 biggest Service Advisor mistakes that secretly siphon away customer loyalty and revenue -as well as simple solutions to turn profits around fast.
    0:00 - 6:00 Intro and Coffee Talk 
    6:00 - 15:00 News
    15:00 - 29:36 9 Mistakes Service Advisors Make
    #revenue #mistakes #dealership 
    Discounted Offers for Training and Books in Description Below ⬇⬇⬇
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
    https://swiy.co/F-ln
    Millionaire Service Advisor also includes our 11-step Circle of Trust System:
    https://swiy.co/F-lq
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 29 min
    Q & A | Clever New Service Marketing Ideas You Must Steal

    Q & A | Clever New Service Marketing Ideas You Must Steal

    A caller asked how to fill his Service bays now that his shop can diagnose and repair vehicles in a day when everyone else is weeks out. Chris Collins delivers smart marketing ideas to leverage this advantage and capture market share. Tune in for tactical ways this dealer can promote his unique same-day repair capability.
    Discounted Offers for Training and Books in Description Below ⬇⬇⬇
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
    https://swiy.co/F-ln
    Millionaire Service Advisor also includes our 11-step Circle of Trust System:
    https://swiy.co/F-lq
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 6 min

Customer Reviews

4.7 out of 5
80 Ratings

80 Ratings

oliviabaker13 ,

A must-listen!

If you’re looking to level up your business, you’ve come to the right place. Service Drive Revolution is a must-listen for those in the automotive space (and beyond)! Chris is a fantastic host - and engaging conversations, actionable tips, and insights into the industry abound. Highly recommend tuning in!

PatriciaDanielle111 ,

Service Drive and Indy Shop Magic

The tips and tools delivered in this podcast are the absolute best in the auto service world! Thx Chris!

landofthehogs ,

Amazing.

Amazing tips that bring great reaults!

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