100 episodes

Got a question for the show? Call us at 1-833-3-ASK-SDR!

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

Service Drive Revolution with Chris Collins Business Outlaws Network

    • Business
    • 4.7 • 75 Ratings

Got a question for the show? Call us at 1-833-3-ASK-SDR!

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

    Getting Back On Track In Your Automotive Business

    Getting Back On Track In Your Automotive Business

    There comes a point where you get too overwhelmed with all of the RO''s that have been untouched on your desk. Thousands of dollars of parts sit in your parts department with no real destination. Knowing how to handle this difficult situation is crucial to the success of your automotive business and Chris gives a strong tip on how to navigate through this difficult situation.
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 6 min
    How To Deal With Angry Customers | SDR #226

    How To Deal With Angry Customers | SDR #226

    On today's episode, Chris and Christian explain how to deal with angry customers. Its important to keep your cool in high temper situations. If you can make friends with a customer, they will come back more often than not and make you money in the long run.
     Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 27 min
    Rude Service Managers

    Rude Service Managers

    Chris answers a question about taking your success to the next level in the service drive and how important it is not to settle for less. He also answers a question about an advisor struggling with their rude and young service manager.
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 11 min
    How To Avoid Burnout In Work & In Life | SDR #225

    How To Avoid Burnout In Work & In Life | SDR #225

    Burnout is bound to happen. When working on something you love, it's hard to stray away from the prize, but what if it that happens? Working can be tiring and it's important to know how to deal with burnout.
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 39 min
    Do Dealerships Have Culture?

    Do Dealerships Have Culture?

    Chris and Christian answer a question about the culture of a dealership and how you should navigate your career in the automotive buisness. If you have a question, make sure to call our hotline and if your question gets answered on the show, you'll receive a swag bag full of goodies. Thanks for listening!
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Join our Facebook Groups:
    For Service Advisors -- https://bit.ly/3H83qeT
    For Service Managers -- https://bit.ly/3ZHjbBK
    For Dealers / General Managers -- http://bit.ly/3wgF7WJ
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 9 min
    5 Ways To Tell You if Your Business is Running You | SDR #224

    5 Ways To Tell You if Your Business is Running You | SDR #224

    Join the Leaders’ Syndicate Facebook group today – http://bit.ly/3X5qXDo
    On this week’s episode, Chris and Coach Christian offer up 5 easy ways to tell if the tail is wagging the dog, so to speak. When you walk into a dealership, it’s pretty easy to tell if the system isn’t working properly. Advisors are running around, managers are putting out fires, and the phone just won’t stop ringing. Small problems start to snowball fast, and before you know it, your store is in chaos. CSI starts to dip and so does your efficiency. But if you keep an eye out for these 5 things, you can nip it in the bud. 

    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
    http://bit.ly/CCIschedule
    Got a question? Call us at 1-833-3-ASK-SDR
    Grab our best selling books for your team:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 30 min

Customer Reviews

4.7 out of 5
75 Ratings

75 Ratings

oliviabaker13 ,

A must-listen!

If you’re looking to level up your business, you’ve come to the right place. Service Drive Revolution is a must-listen for those in the automotive space (and beyond)! Chris is a fantastic host - and engaging conversations, actionable tips, and insights into the industry abound. Highly recommend tuning in!

PatriciaDanielle111 ,

Service Drive and Indy Shop Magic

The tips and tools delivered in this podcast are the absolute best in the auto service world! Thx Chris!

landofthehogs ,

Amazing.

Amazing tips that bring great reaults!

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