100 episodes

Got a question for the show? Call us at 1-833-3-ASK-SDR!

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

Service Drive Revolution with Chris Collins Business Outlaws Network

    • Business
    • 4.7 • 69 Ratings

Got a question for the show? Call us at 1-833-3-ASK-SDR!

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!

    How To Dispatch Work To Techs Without Causing Chaos

    How To Dispatch Work To Techs Without Causing Chaos

    On today's Drive By, Chris and Coach Christian detail what it's like for Service Advisors and their teammates to work together. It's good to have some push-pull in your dealership but working together and staying team oriented will make your customers happy and profits high.
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Got a question? Call us at 1-833-3-ASK-SDR
    Check out our Best-Sellers:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Strategy specialists and training available, just click the links below: 
    1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 
    2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
    http://bit.ly/CCIschedule
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 16 min
    How Service Advisors Can Overcome Sales Objections | SDR #198

    How Service Advisors Can Overcome Sales Objections | SDR #198

    In today’s episode of Service Drive Revolution, we’re going to discuss ways service advisors can overcome sales objections. While you can’t avoid them, you can learn how to overcome them effectively, and how to turn a ‘no’ into a ‘yes’. By creating a controlled connection with our customer, we will be able to overcome sales objections more often.
    Got a question? Call us at 1-833-3-ASK-SDR
    Check out our Best-Sellers:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Strategy specialists and training available, just click the links below: 
    1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 
    2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
    http://bit.ly/CCIschedule
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 30 min
    The Right Way To Ask For Pre-Approved Maintenance

    The Right Way To Ask For Pre-Approved Maintenance

    Today is a special day! It's our very own Coach Christian's birthday! Chris discusses his annoyance with Christian's choice of  birthday lunch and offers some advise on getting old. They answer a question about moving into a new environment. Every automotive dealer is different and when the time comes to switch to a new one, there are different paths you can take and deciding which one is best for you can be a hard decision. They also answer a question about Pre-Approved maintenance and how to navigate that.
    Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Got a question? Call us at 1-833-3-ASK-SDR
    Check out our Best-Sellers:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Strategy specialists and training available, just click the links below: 
    1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 
    2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
    http://bit.ly/CCIschedule
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 15 min
    Should You Pay Technicians Hourly Or Flat Rate? | SDR #197

    Should You Pay Technicians Hourly Or Flat Rate? | SDR #197

    On today's episode of Service Drive Revolution, Chris and Coach Christian discuss whether or not technicians should be getting paid hourly. We're used to technicians getting a flat rate but sometimes that's not enough. The different point of views Chris and Christian give will hopefully stir the pot in your mind on whether your techs are getting paid fairly. What do you think about techs getting paid hourly? How do your technicians get paid at your shop? Let us know in the comments! Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Got a question? Call us at 1-833-3-ASK-SDR
    Check out our Best-Sellers:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Strategy specialists and training available, just click the links below: 
    1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 
    2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
    http://bit.ly/CCIschedule
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 36 min
    How To Get Promoted To Manager As A Technician

    How To Get Promoted To Manager As A Technician

    On day's Drive By, we have two technicians looking for some help. Getting promoted can be an interesting and daunting task. It's good to set goals and work hard but sometimes it can get repetitive and a new raise can be the deciding factor of whether to pursue your goals and dreams. If you're wondering how to make that jump to a manager position, you need to know the correct path and learn every aspect of your automotive dealership.  What Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Got a question? Call us at 1-833-3-ASK-SDR
    Check out our Best-Sellers:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Strategy specialists and training available, just click the links below: 
    1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 
    2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
    http://bit.ly/CCIschedule
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 12 min
    Getting To Know Chris Collins | SDR #196

    Getting To Know Chris Collins | SDR #196

    Today's episode of Service Drive Revolution is unlike anything you've seen before. You may know Chris Collins from his expertise on Service Advisor walk arounds and helping businesses make more money, but who is Chris Collins? Today, Christian asks Chris some hard hitting questions, cracking the egg and peeling back the bulldog persona Chris is known for. It's our last episode in the building and it's time to move onto bigger and better things. How long have you been following our journey? Are there any memories of Chris that you'd like to share? We'd love to hear! Thank you so much for joining us on this journey. Without you, none of this would be possible.  Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer
    Got a question? Call us at 1-833-3-ASK-SDR
    Check out our Best-Sellers:
    Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
    Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt
    Strategy specialists and training available, just click the links below: 
    1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 
    2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
    http://bit.ly/CCIschedule
    Join our Facebook Groups:
    For Fixed Ops -- http://bit.ly/YTfixedopsgroup
    For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

    • 58 min

Customer Reviews

4.7 out of 5
69 Ratings

69 Ratings

oliviabaker13 ,

A must-listen!

If you’re looking to level up your business, you’ve come to the right place. Service Drive Revolution is a must-listen for those in the automotive space (and beyond)! Chris is a fantastic host - and engaging conversations, actionable tips, and insights into the industry abound. Highly recommend tuning in!

PatriciaDanielle111 ,

Service Drive and Indy Shop Magic

The tips and tools delivered in this podcast are the absolute best in the auto service world! Thx Chris!

landofthehogs ,

Amazing.

Amazing tips that bring great reaults!

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