Pets and Your Cleaning Business: Policies, Challenges, and Opportunities

Pets bring joy to homes—but they can also bring unique challenges to cleaning businesses. In this episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey share practical strategies for managing pets during house cleans, ensuring team safety, and exceeding client expectations.

From setting clear pet policies to navigating unexpected situations, like dog bites, they provide actionable advice to help cleaning businesses deliver top-notch service without compromising employee safety or customer satisfaction. Learn how to effectively communicate with pet owners, handle tricky pet-related scenarios, and even turn pets into a marketing asset for your business.

The Brandons also discuss creative ways to collaborate with local pet service providers to enhance your offerings, grow your network, and attract more customers who share their homes with furry, feathered, or even scaly friends. This episode is packed with insights, stories, and ideas to help your business thrive in pet-friendly households.

Ready to implement pet policies that protect your team and impress your customers? Join the Free Profit Cleaners Facebook Group to exchange ideas, share experiences, and connect with thousands of cleaning business professionals. For a deeper dive into scaling your business, enroll in the Profit Cleaners Masterclass at https://profitcleaners.com/masterclass. Let’s take your business to the next level—while keeping it pet-friendly and professional!

Highlights:

• (00:30) Why strong policies and communication are essential for managing pets in cleaning jobs.
• (01:12) How to handle pets in homes—common scenarios and best practices.
• (03:51) What to do if an employee encounters an aggressive pet or gets bitten.
• (07:41) Why cleaning businesses should avoid tasks like letting pets in or out of the house.
• (08:54) Policies on cleaning pet-related messes—drawing the line at health hazards.
• (14:51) Enhancing the customer experience with small gestures for pet owners.
• (16:11) Leveraging partnerships with local pet-related businesses for mutual growth.
• (18:05) Cross-promotional ideas with groomers, trainers, and pet supply stores.

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
• Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/