PM Trends Report Deep Dive w/ Jordan Muela

PM Trends Report

In this episode, I am joined by Jordan Muela, CEO of LeadSimple.

We discuss:

(00:00:00) - Intro

(00:01:54) - Reflecting on the PM Trends report & survey findings

(00:08:00) - The Buyer’s Pyramid

(00:12:17) - Maintenance and repairs discussion in converting leads

(00:14:39) - Aligning expectations

(00:21:04) - Impacts on renewal rates

(00:25:44) - Increasing lease-up times

(00:28:50) - Property Management control

(00:35:56) - Communication and response times

(00:39:35) - PM companies vs. SaaS companies

(00:44:43) - Industry growth

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