Product Coffee

Product Coffee
Product Coffee

Product Management Leaders share stories, advice, and thoughts on all things product over a cup of coffee. ☕️ Grab a cup of joe and join us to level up your product career.

  1. 10월 14일

    194. Mastering Flywheels & OKRs (w/Brendan Fortune)

    In this exciting episode of Product Coffee, host Kevin Gentry sits down with Brendan Fortune, Director of Product at Customer.io. Brendan shares his unique journey from the music industry to product leadership, how Customer.io scaled from 60 to nearly 300 employees, and the key role OKRs play in aligning teams for success. They also explore the concept of flywheels, managing product roadmaps, and the challenges of remote work. Brendan was nice enough to share his Annual Planning via Product Flywheel Miro board. Check it out here! 📅 Episode Timeline: [00:00] – Welcome & introduction to Brendan Fortune [00:34] – Brendan’s career journey: From music to product management [01:25] – Why Brendan thrives in startup & mid-sized companies [02:00] – Life in Minnesota: Remote work, family time, & hobbies [03:09] – Music-making with kids & the joys of Kung Fu [04:00] – The growth of Customer.io: From 60 to 300 employees [05:32] – Brendan’s challenge: Building OKRs that align with real outcomes [07:25] – Introducing the concept of a flywheel strategy [10:00] – How Customer.io's flywheel aligns data, messaging, & influence [14:21] – Structuring product squads & assigning objectives [20:00] – Using Prometheus & Mixpanel to track metrics & influence behaviors [25:19] – Combining annual & quarterly planning cycles [30:00] – Leadership’s strategic pillars & their impact on product teams [33:50] – Brendan’s "rock tumbling" ritual: Collaborative product reviews [37:00] – Navigating budgeting & resource allocation [41:29] – The shift from CapEx to OpEx & its impact on product planning [45:20] – Brendan’s advice: Discovering your flywheel & measuring success [46:26] – Where to connect with Brendan Fortune --- 📩 Got a question or comment? Send it our way, & we might feature it on a future episode! ➡️ Where to Connect with Brendan: LinkedIn: https://linkedin.com/in/bfortune34 Resources Mentioned: Good to Great by Jim Collins Measure What Matters by John Doerr Platform Revolution by Geoffrey G. Parker, Marshall W. Van Alstyne, Sangeet Paul Choudary Hooked by Nir Eyal Reforge resources on growth loops & flywheels Enjoyed the episode? Don't forget to rate, review, & subscribe to Product Coffee on Apple Podcasts, Spotify, or wherever you listen! ☕ Grab some Product Coffee merch! Visit productcoffeepodcast.com to order your mug or sticker.

    48분
  2. 10월 1일

    193. Human-Centered Products (w/Nick McEvily)

    This episode is packed with insights from Nick McEvily, who takes us on a journey from his studies in human-centered design to founding and leading multiple startups. 🚀 Nick drops wisdom on how to build customer-focused products, explaining core principles like empathy in design, the Jobs-to-be-Done framework, and how to nail those all-important customer interviews. He also shares stories from his work with Mode Mobile and Relivable, giving us a behind-the-scenes look at both the wins and the lessons learned. 💡 To cap it all off, Nick discusses his current role as a fractional product leader and dishes out practical advice on turning customer insights into actionable strategies. You won’t want to miss his tips on building the right product-market fit muscle or his heartfelt take on balancing fatherhood with leadership. 👨‍👧‍👦 Resources: Nick McEvily on LinkedIn Kevin Gentry on LinkedIn 🕒 Timeline: 00:56 - Meet the Guest: Nick McEvily 01:13 - Nick's Career Journey 01:59 - Deep Dive into Human-Centered Design 02:52 - Nick's Startup Ventures 04:09 - The Evolution of Mode Mobile 07:56 - User Acquisition & Marketing Hacks 15:38 - Design & UX Tips 18:16 - Collaborating with Engineering Teams 21:13 - Scaling & Retention Strategies 23:31 - Joining Accelerator Programs 24:17 - Starting Further, Faster: Nick's New Venture 24:29 - Building That Product-Market Fit Muscle 💪 25:14 - Crafting a Curriculum for Founders 26:08 - The Art of Customer Discovery 26:36 - Effective Interview Techniques 27:06 - How to Make Data Believable 📊 31:56 - Success Stories from Further, Faster 34:52 - Fatherhood Meets Leadership 36:43 - The Role of a Fractional Product Leader 39:19 - New Ventures on the Horizon 43:11 - Homework: Synthesis Methodology ✏️ 46:14 - Wrap-up & Final Thoughts Grab a cup of coffee, sit back, and enjoy this caffeinated dose of product! ☕ Check out our website @⁠⁠⁠⁠⁠⁠ ⁠productcoffeepodcast.com⁠ ☕️

    47분
  3. 9월 16일

    191. Farther, Faster, & Far Less Drama (w/Jason Fraser)

    Kevin chats with the amazing ✨ Jason Fraser ✨, a well-known author and advisor, about his journey from linguistics to product management. Jason shares leadership tips from his popular book 'Farther, Faster, and Far Less Drama,' co-authored with his wife Janice. He talks about team transformation, creating a software lab for the Air Force, and the importance of feeling safe at work. Jason also covers key ideas from his book like being honest, focusing on results, using team skills, and making lasting decisions. The episode ends with advice on staying well in tough times. If you're into leadership and product management, you'll get great tips from this chat. Episode Resources: Leverage the Brains - Jason’s YouTube Channel Jason Fraser on LinkedIn BUY JASON’S BOOK: Farther, Faster, and Far Less Drama: How to Reduce Stress and Make Extraordinary Progress Wherever You Lead Kevin on LinkedIn Timeline: 00:00 Introduction to Jason Fraser 00:53 Jason's Unique Background 01:58 Current Ventures and Future Plans 02:49 Musical Journey and Learning 03:41 About the Book: Farther, Faster, and Far Less Drama 06:07 The Four Leadership Motions 09:03 Implementing Leadership Motions 13:18 Challenges with Goaling Systems 16:50 Transforming Organizational Culture 21:48 Balanced Teams and Design Integration 26:27 Prioritization Decisions in Product Management 29:36 Understanding Organizational Missions 32:58 Navigating Organizational Transformations 40:25 The Power of Collaboration and Partnership 44:07 Self-Care and Personal Growth 46:10 Final Thoughts & Plugs Check out our website @⁠⁠⁠⁠⁠⁠ ⁠productcoffeepodcast.com⁠ ☕️

    49분
  4. 8월 26일

    188. Impact-Driven Product Management (w/Matt LeMay)

    This week on Product Coffee, Kevin Gentry talks with Matt LeMay, a product leader, consultant, and author known for his work with Google, Mailchimp, Spotify, and Bitly. Matt shares his journey from musician and music journalist to product management, highlighting how his communication and team-building skills from his music career translated into tech. They discuss the importance of goal clarity, embracing facilitative roles in product management, and balancing creative work with business needs. Matt also previews his upcoming book on 'Impact First Product Teams,' offering advice on setting high impact, high specificity goals to drive team success. The episode ends with Matt reflecting on the challenges and joys of writing his new book and his broader views on maintaining balance between professional and personal creative projects. Episode Resources: Kevin Gentry on Linkedin Matt LeMay’s Website Timeline: 00:23 Meet Matt LeMay: Product Leader & Author 02:00 Matt's Journey into Product Management 03:25 From Musician to Product Manager 09:20 Career Growth & Key Lessons 12:25 Embracing Facilitative Work in Product Management 21:07 Challenges & Insights in Agile Transformation 28:00 Resource Allocation & Team Collaboration 28:09 High Specificity in Goal Setting 28:51 Consulting Insights on High Impact Goals 30:42 Challenges of Innovation Teams 32:39 The Importance of Specific Goals 34:11 Project-Based vs. Team-Based Approaches 41:58 Writing Process & Creative Work 48:09 Balancing Work & Creativity 51:04 Homework & Plugs Check out our website @⁠⁠⁠⁠⁠⁠ ⁠productcoffeepodcast.com⁠ ☕️

    52분
  5. 8월 12일

    187. It Depends... (w/Phil Hornby)

    Kevin Gentry chats with Phil Hornby, a product leader and coach with over 20 years of experience. Phil shares insights on collaboration, context-driven leadership, and the significance of coaching workshops. He discusses his journey from an engineer to a product manager and leader and provides valuable advice on effective decision-making, team empowerment, and organization design. Phil also reveals details about his upcoming book, tentatively titled 'It Depends,' which focuses on improving product decision-making. The conversation covers practical tips for building better product teams, addressing common challenges in product management, and enhancing leadership techniques to foster high-impact outcomes. Find out more: Kevin Gentry on LinkedIn Phil Hornby on LinkedIn For Product People Taking Roadmaps Timeline: 00:26 Introducing Phil Hornby 01:16 Phil's Journey from Engineer to Product Leader 06:50 Challenges in Product Management 08:57 Phil's Coaching Approach 19:22 Workshops & Practical Examples 22:56 Analyzing Competitor Strategies 23:29 Measuring Success & Compromises 24:25 Effective Workshop Techniques 25:20 Empowered vs. Entitlement Culture 30:41 Hiring for Product Skills Over Domain Knowledge 33:38 Small Teams vs. Large Enterprise Teams 38:16 Aligning Teams for Success 47:02 The Importance of Product Coaching 48:25 Conclusion & Final Thoughts Check out our website @⁠⁠⁠⁠⁠⁠ ⁠productcoffeepodcast.com⁠ ☕️

    50분

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Product Management Leaders share stories, advice, and thoughts on all things product over a cup of coffee. ☕️ Grab a cup of joe and join us to level up your product career.

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