Welcome to the Profit Cleaners Podcast, the only place where you can learn from the top 1% of cleaning business owners. Focused on redefining profit, each episode is designed to give you practical tips and advice so that you can grow your own business, whether you’re just getting started or have been in the industry for decades. Discover the most intelligent ways to make more profit per customer, increase customer retention, improve your work culture, and create sustainable systems that actually give you more time back. Roll up your sleeves and get to work with your hosts Brandon Schoen and Brandon Condrey, owners of one of the most successful cleaning businesses in the Southwest.
10X Cleaning Business Toolkit: Taking your Cleaning Biz to the Next Level
Maintaining a business takes effort, determination, and purpose. In the cleaning industry, it demands a longer time, but it also has greater momentum which makes it important to keep track of your profit gains and losses, systems, mentors, and going back to the very goal of the business. When all of these are aligned, your business is set to greater heights.
Learn how the Profit Cleaners thrived in this industry by listening to this episode. You will also learn how they started in their journey, their goals, their concept of freedom, and many more.
[02:27] How the Profit Cleaners started from holding zero to flourishing their cleaning business [02:50] Why you should find a mentor in the cleaning business industryWays to address cleaning business problems[06:00] Why you should have a niche to grow your business[06:49] Impacts of having a really good business plan [09:12] Why you should be driven when delving into the cleaning industry10:46 Why you should do an overview of the cleaning industry 12:30 Key things that will help amplify a thriving business
The Zippy Car vs Steam Locomotive and How your Business is Geared for Success
You don’t want to miss out and be left behind old age, right? We all want to level up as a zippy car and not remain stagnant as a demise steam locomotive. It’s the same in the business industry! Businesses should always level up to keep it up to date, gain more customers, and grow all the more. In the cleaning industry, it is essential to keep up and upgrade to make services better and even more efficient. Also, a shift to a whole new technology system will give your business the advantage to stand out among others and remain competitive.
In this episode of the Profit Cleaners, Brandon Schoen together with Brandon Condrey, will talk about the metaphors of Zippy Car and Steam Locomotive and how they could help your business gear up for success. The analysis of this metaphor will surely help you in elevating your local cleaning business from being a steam locomotive to imparting zippy car features to make your business locally hybrid!
Listen to this episode now and keep your cleaning business advanced!
[3:30] Different Business Models and how you can make it hybrid
[4:40] Elevating your local business and its system
[5:10] Importance of the ability to scale in the business
[7:30] Use of Technology: Shifting from Old Ways to Modern Ones
[8:30] Importance of Leveling Up: Becoming Modernized
[11:18] Creating Old School Business Model while Adding Zippy Car Features: Making your business Hybrid
[11:30] Why is it important to go all-in in the business
[13:00] How new-age marketing strategies can help your company grow
[15:00] Why is it important to think of ways outside the box
Why Cleaning Contracts and Residential Cleaning Don’t Mix
Getting (and keeping) customers is the name of the game for all businesses, including cleaning companies. But, all too often cleaning companies try to do too much in order to secure customers, which, unfortunately, ends up hurting the business altogether.
One of these methods for securing customers is cleaning contracts.
While they might seem like a good idea for keeping long-term customers, cleaning contracts actually deter customers, especially in the residential cleaning market. Thankfully, there are lots of other customer retention methods to consider.
In this episode of the Profit Cleaners, you will learn about the pros and cons of cleaning contracts. You’ll hear how to do cleaning contracts (if you really can’t operate without them), when you should be doing cleaning contracts, and why you should consider dropping customer contracts altogether. Ready to grow your cleaning business? Tune in now!
[01:40] Why insurance is more advantageous than customer contracts
[02:10] The disadvantages of cleaning contracts in the residential market
[07:11] How to utilize cleaning contracts the right way
Five Tips to Win New Cleaning Customers
Winning new customers is as important as valuing the existing ones. It is one way to keep your business from growing, but winning new customers doesn’t just happen overnight.
In any business, competitors are always there trying to get the same potential customers, which is why there is a need for you to stand out, be different, and focus on the little things that matter to any customer. It is important to win customers and make them feel satisfied and happy with the services that you give.
In this episode of the Profit Cleaners, you will be learning five tips to win new cleaning customers. You will learn how important it is to keep existing customers and win on new ones. Learn these business-changing tips by listening to this podcast now!
[01:54] Importance of creating your business brand story and how you can do it
[04:38] Why you should explain your pricing
[04:57] Going the Extra Mile: Giving Better Customer Service and Experience
[09:06] Justifying your Pricing: A Way to Communicate and Stand-out with your Target Customers
[11:30] The Importance of Transparency and Communication between Customers
[13:54] Why you should be giving a call to action
[15:07] The Power of Getting Testimonials and Social Proofs
The Importance of Hiring and Why You Should Do It Now
Are you still wondering if now is the right time to hire employees?
Too many business owners and entrepreneurs hesitate when it comes time to hire employees or help because they doubt if they’ll be able to make it work. After all, isn’t hiring just another expense?
In this episode of the Profit Cleaners, you’ll learn how to overcome your fears around hiring, as well as how to hire the right (reliable) people for the job. Even if your cleaning business got hit hard by the global pandemic last year, now is still the right time to hire.
Tune in now to help increase your business’s manpower so that you can make more money!
[03:35] How to overcome the fear of hiring
[06:20] Why you need to let go of your workplace responsibilities
[07:40] Tips for training a new employee
[11:36 ] The importance of hiring the right person (and how to do it)
[15:03] Empowering employees rather than micromanaging
“Traction” by Gino Wickman
[5:44] “... if you’re gonna grow, you’ll just keep moving parts. You gotta separate yourself from working in the business to working on the business.”
[16:29] “... if you really play out how it could go wrong, you could equally play out how you would real-time adapt to that situation… it’s not the end of the world if it doesn’t workout… when you screw something up you’ll learn a lot of stuff…
The Hiring Crisis for 2021
The pandemic has shifted many things globally and one of them is the process of employment and even its loss. Hiring methods have grown different from the former ones— having the old face-to-face interviews to only seeing candidates through video calls. On top of this many business owners are struggling to hire the right person whilst attracting the right applicants.
In this episode, we'll share with you some tips and tactics that you can use when hiring the right person whilst battling with the new normal. Learn how to withstand this crisis by knowing where and how to post it now!
[01:44] Why hiring is so difficult right now[06:24] Why you should make your job posts creative[07:05] Why you should post to pay[07:38] How to compete when hiring employees[10:10] How to invest in hiring[12:35] The significance of building cultures in the company[13:31] How to utilize social media in the job posting[14:05] How to qualify to a job applicant[17:11] The importance of offering benefits to job aspirants
Stop. Now Listen.
Feb ‘21 I found this podcast and listened out of curiosity. The first episode I listened to made sense. So I listened to a couple more. Fast forward to May 1st, ‘21 and I am all-in with a cleaning company- quit my job and put my back against a wall. I have never professionally cleaned before. My first goal was to have enough business to outsource my first employee by 3 months. I smashed it and had to hire by 3 WEEKS!! 4 weeks in and predicted receivables for the fiscal year are already at $30k! Just outsourced a tedious office job 2 days ago to free myself up for more marketing. Don’t just hear what they have to say, but really listen and apply it. Read their suggested book list. Look over show notes. You can’t afford not to!
Social Media keeping up
Algorithm for social media does it matter? I noticed you guys don’t focus much on social media Instagram or Facebook with Sandia Green Cleaning what are y’all‘s recommendations on my own business for it does take my time to create. Thank you I have listened to all your podcasts. Please make more soon I just started and need all the dos and don’ts
These guys get it.
Covid is booming the industry. But that doesn’t mean owners are prepared for the demand. Systems. Process. Client experience. Just some of the few things you’ll become experts on listening to the Brandon’s.