Q&A: Increasing Customer Retention & Revenue, Reducing Refund Requests, Scaling Business Operations, & More! (Episode 12)
In this episode, Benjamin answers some of the top questions he’s heard recently about…
- Improving customer satisfaction to reduce the trend of increasing refund requests (01:05)
- Revitalizing a stagnant customer base to increase customer retention and repeat business (05:04)
- Addressing reports from clients about inconsistent service and experiences based on who they’re working with (08:12)
- Strategies to increase revenue and profitability when growth seems to have plateaued indefinitely (11:55)
- Managing your company’s cash flow to avoid paying vendors late (15:21)
- Improving project management to resolve missed deadline issues (19:02)
- Transitioning to a 4-day workweek without sacrificing productivity (23:23)
- Creating a mentorship program for your company (27:40)
- Scaling business operations while still maintaining quality and control (33:47)
- Giving back and getting involved in the community with your business (38:40)
>>> Grab the full show notes at https://priorityinitiative.com/s1e12-show-notes/.
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信息
- 节目
- 频率一周一更
- 发布时间2023年5月1日 UTC 12:00
- 长度44 分钟
- 单集12
- 分级儿童适宜