Redefining Communications with Jenni Field

Jenni Field
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Redefining Communications with Jenni Field

Business Communications Strategist, Jenni Field, shares tips and advice on how to take your organisation or team from chaos to calm. In these 15 minute episodes Jenni covers a variety of topics from employee communications, organisational culture, leadership and hybrid working.

  1. SEP 4

    Nobody Believes You: Why Being a Credible Leader is Important S5 EP10

    In the final episode of Season 5, Jenni recaps on the eight practices of credible leadership: capable, empathetic, integrity, likeable, supportive, trustworthy, visionary, and vulnerable.  Jenni provides definitions and highlights behaviours that may indicate deficiencies in each area, and also discusses how organisational support systems and a conscious mindset can bolster leadership credibility, urging leaders to integrate these practices consistently. Episode Timestamps: 00:32 - The Eight Practices of Credible Leadership 01:37 - Identifying Your Strengths and Weaknesses 02:11 - Behaviours Indicating Lack of Practices 04:20 - Organisational Support for Credible Leadership 05:05 - The Importance of Mindset 07:04 - The Path to Becoming a Credible Leader 09:30 - Conclusion and Further Resources Key Takeaways From This Episode: Leadership credibility requires ongoing effort, practice, and consistency Importance of understanding the impact of behaviour, communication style, and relationships for credible leadership The need for leaders to dial up the right behaviours for different situations to keep people engaged The impact of not having leadership support mechanisms like employee experience strategy, internal communication, leadership development programs Thank you for listening!  Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter). Important Links & Mentions:  How to Become a Credible Leader [Free Resources Included!] Join the Redefining Communications Community

    11 min

  2. AUG 28

    Nobody Believes You: The Role of Vulnerability in Leadership S5 EP9

    In the penultimate episode of Season 5, Jenni talks all about the role of vulnerability in credible leadership. She discusses its significance during the pandemic, defines what it means to be vulnerable for leaders, and highlights the potential disconnect and chaos when leaders fail to show vulnerability.  Jenni shares personal stories and outlines three practical steps to build vulnerability: asking for help, being honest, and leveraging all aspects of communication. The episode emphasises the need for leaders to demonstrate personal, yet professional aspects of themselves to strengthen connections with their teams. Episode Timestamps: 00:41 - Defining Vulnerability 02:03 - The Chaos of Lacking Vulnerability 02:28 - Balancing Vulnerability and Connection 04:37 - Building Vulnerability: Practical Steps Key Takeaways From This Episode: True vulnerability requires strength and assuredness The challenge with defining vulnerability is that it has different meanings for different people Leaders should have a balance in vulnerability, be personal but not intimate 3 practical steps for building vulnerability Thank you for listening!  Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter). Important Links & Mentions:  How to Become a Credible Leader [Free Resources Included!] Join the Redefining Communications Community Leading with Cultural Intelligence by David Livermore

    9 min

  3. AUG 21

    Nobody Believes You: Why Having a Vision is Important S5 EP8

    In the eighth episode of Season 5, Jenni explores the concept of being visionary as one of the eight practices essential for credible leadership. She provides a definition of visionary and emphasises the importance of clear communication, passion, and the ability to inspire action. Jenni also outlines three key steps to build this practice: inspiring others through courage and vulnerability, adapting communication to different environments, and maintaining consistency in storytelling. Tune in to the full episode to learn how to create purpose and drive through effective visionary leadership! Episode Timestamps: 00:31 - Defining Visionary as a Leader 01:06 - The Importance of Communication in Visionary Leadership 02:13 - Consequences of Lacking Vision 05:09 - Building Visionary Leadership Key Takeaways From This Episode: Visionary is about the ability to clearly communicate where you're going and inspire others It's not merely being a "visionary leader" like Steve Jobs but about articulation and passion for the future Without clear vision, teams cannot understand their purpose, leading to apathy and disorganised efforts 3 practical steps for building visionary as a practice Thank you for listening!  Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter). Important Links & Mentions:  How to Become a Credible Leader [Free Resources Included!] Join the Redefining Communications Community

    9 min

  4. AUG 14

    Nobody Believes You: Being Trustworthy and Credible S5 EP7

    In the seventh episode of Season 5, Jenni explores the critical role of trust in credible leadership. She defines what it means to be trustworthy, highlighting the importance of reliability alongside character and competence.  Jenni discusses the detrimental effects of lacking trust in an organisation, sharing a story about Peter, a CEO whose oversight led to a slow erosion of trust. She also provides three actionable strategies for building trust: making the first move, transparent communication, and being reliable.  Episode Timestamps: 00:32 - Defining Trustworthiness 01:52 - The Importance of Reliability 02:52 - The Slow Erosion of Trust 06:10 - Strategies to Build Trust 06:46 - Three Key Practices for Trustworthiness Key Takeaways From This Episode: Trustworthiness extends beyond not lying—it's intrinsically linked to credibility Trust often erodes slowly over time, leading to significant organisational challenges Slow erosion of trust can be due to a leader neglecting face-to-face interactions and focusing too much on external stakeholders 3 key practices for building trust within your leadership Thank you for listening!  Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).   Important Links & Mentions:  How to Become a Credible Leader [Free Resources Included!] Join the Redefining Communications Community Season 1, Episode 5: Fear and Trust Season 2, Episode 7: Building Trust and Credibility Season 3, Episode 4: How to Rebuild Trust

    10 min

  5. AUG 7

    Nobody Believes You: Being a Supportive Leader S5 EP6

    In the sixth episode of Season 5, Jenni discusses the importance of being a supportive leader as a cornerstone of credible leadership. Jenni defines what it means to be supportive, and outlines the chaos that can occur when a leader isn’t supportive.  She also shares the three crucial steps to build a supportive practice: creating a safe environment for learning and failure, setting clear expectations, and embodying a service-oriented mindset. Tune into the full episode to find out why leaders need to be encouraged to understand individual needs, foster psychological safety, and ensure transparent communication to enhance their leadership credibility. Episode Timestamps: 00:37 - Defining Supportive Leadership 03:16 - Consequences of Lack of Support 04:44 - Building Supportive Practices 05:23 - Three Key Strategies for Supportive Leadership     Key Takeaways From This Episode: A supportive leader creates safe spaces for failure, speaking up and asking for help when it’s needed Supportive leadership is about enabling others and creating a culture of support within the organisation It’s essential for being a credible leader and lack of support can lead to rejection 3 things you can work on to build supportive leadership   Thank you for listening!  Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter). Important Links & Mentions:  How to Become a Credible Leader [Free Resources Included!] Join the Redefining Communications Community

    9 min

  6. JUL 31

    Nobody Believes You: The Role of Likeability in Leadership S5 EP5

    In this fifth episode of Season 5, Jenni Field emphasises the importance of likeability as a crucial practice for credible leadership. She explains what likeability entails, debunks common misconceptions, and highlights the chaos that can ensue without it, including people not agreeing with your direction or intentionally working against it. Jenni also shares insights and real-life examples, as well as practical strategies to build likeability through explaining the 'why,' being positive with realism, and showing curiosity! Episode Timestamps: 00:40 - Defining Likeability 01:26 - The Need to Be Liked vs. Being Likeable 04:18 - The Chaos of Lacking Likeability 05:21 - Building Likeability as a Practice     Key Takeaways From This Episode: You can’t be a credible leader if you are truly unlikeable Likeability is characterised by charisma, light-heartedness, and an agreeable nature Lack of likeability can lead to chaos, misalignment, and sabotage within a team Detaching from the need to be liked can enhance your decision-making and ability to handle tough conversations     Thank you for listening!  Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).   Important Links & Mentions:  How to Become a Credible Leader [Free Resources Included!] Join the Redefining Communications Community

    8 min

  7. JUL 24

    Nobody Believes You: Why Having Integrity is Important S5 EP4

    In the fourth episode of Season 5, Jenni discusses the critical importance of integrity for leaders. Drawing from research and practical experiences, Jenni defines integrity as consistently keeping your word, being genuine, and behaving ethically.  She shares insights on the challenges of accountability and the consequences of lacking integrity, emphasising the need for leaders to take responsibility and follow through on promises. Through a previous case study, Jenni illustrates how a failure to demonstrate integrity impacts team trust and engagement. She also provides actionable steps to build integrity, including embracing accountability, learning to apologise, and prioritising commitments. Episode Timestamps: 00:41 - Defining Integrity 01:40 - Challenges of Accountability 05:02 - The Consequences of Lacking Integrity 07:24 - Building Integrity: Practical Steps Key Takeaways From This Episode: Integrity is fundamental for credible leadership and it is consistently valued by both leaders and follower Leaders with integrity do what they say they will do, are genuine, accountable, and behave ethically Accountability challenges arise from discomfort in admitting mistakes, justifying actions, and the fear of offending others Without integrity, there is no trust, which can lead to disengagement and frustration   Thank you for listening!  Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter). Important Links & Mentions:  How to Become a Credible Leader [Free Resources Included!] Join the Redefining Communications Community Season 2, Episode 8: Why Accountability Can Be Hard

    11 min

  8. JUL 17

    Nobody Believes You: The Importance of Empathy as a Leader S5 EP3

    In the third episode of Season 5, Jenni explores the importance of empathy in leadership. She defines genuine empathy beyond just 'stepping into someone else's shoes' and shares personal stories highlighting the chaos that arises from a lack of empathy.  Jenni also provides three practical tips for leaders to build empathy, including: actively listening, being flexible, and avoiding self-centred storytelling. The episode emphasises that empathy is crucial for forming genuine connections and maintaining credibility as a leader.  Episode Timestamps: 00:29 - Defining Empathy 01:19 - The Importance of Empathy in Leadership 02:18 - The Chaos Without Empathy 03:55 - A Real-Life Example of Empathy in Action 06:36 - Building Empathy as a Leader 08:43 - Practical Tips for Demonstrating Empathy Key Takeaways From This Episode: Genuine empathy involves believing someone else's lived experiences and is closely linked to communication and leadership Empathy vs. Compassion: Empathy requires understanding and believing others, while compassion is about connection Lack of empathy in leadership leads to people disliking and not trusting their leaders Three actionable steps for how leaders can build empathy Thank you for listening!  Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter). Important Links & Mentions:  How to Become a Credible Leader [Free Resources Included!] Join the Redefining Communications Community Season 3, Episode 9: Understanding the Difference Between Empathy and Compassion

    11 min
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Business Communications Strategist, Jenni Field, shares tips and advice on how to take your organisation or team from chaos to calm. In these 15 minute episodes Jenni covers a variety of topics from employee communications, organisational culture, leadership and hybrid working.

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