Remote Works: Work Rebalanced

Citrix
Remote Works: Work Rebalanced

We dig into the big questions about how work is changing again. Questions about security, how and where we meet now, and what Gen Z can teach the rest of us about the new workplace. So many of us are searching for that sweet spot between working in the office, at home and everywhere in between. Hybrid work brings opportunities to seize, but it also brings challenges to tackle. Our host Melanie Green is learning how we can all thrive in hybrid work - for the long haul. You’ll hear compelling stories and advice from leading experts. Produced by Citrix. Follow along @Citrix

  1. 10/26/2022

    Trying turning it off and on again

    Technology is the glue holding the hybrid workplace together. Videoconferencing, collaborative applications, cloud computing – these are all tech innovations that enabled employees to connect and work with their colleagues at a time when they weren’t able to go into the office. Even after a partial return to the office, technology once considered a “nice to have” before the pandemic quickly became an essential component of being able to work. The shift to a hybrid work arrangement now means that an organization’s IT departments are even more crucial to its daily operations. IT experts, in turn, have to prioritize their focus on people rather than relying on just the tools and technology running the company, according to the Citrix Work Rebalanced report. The right technology can enable employees to work in the way that’s best for them. However, leaders and workers have to factor in the human element into the equation. In this episode, we hear from a former journalist about the ways in which safety measures brought in by the IT department at his former office unintentionally hampered the business of delivering news. Then associate professor of information management and business analytics Alanah Mitchell talks about the crucial role technology plays in the workplace, while reminding us that it doesn’t solve every problem. We also need to consider the process and people using the tech. Finally, tech company Gusto’s co-founder and CTO Edward Kim talks about their people-first approach.

    23 min
  2. 10/12/2022

    Better hybrid work places are built with trust and empathy

    Trust is crucial at a hybrid workplace. But it’s often hard to find between colleagues. According to the Citrix Work Balanced report, 8 in 10 employees say it’s important to have an employer they can trust. However, less than half the workforce says they actually trust their bosses. Meanwhile, a growing number of employers are turning to monitoring software to ensure productivity – often unaware or ignorant of the negative impacts of stealthy supervision tactics. (There are, of course, industries such as banking where monitoring workers’ online activity is necessary due to compliance issues.) This can lead to resentment and loss of morale among employees, and ultimately the decision to call it quits. In this episode, we hear some anonymized accounts of workers who were told to come into the office because their employers wouldn’t trust them to be actually working from home or were asked to use employee monitoring software to ensure they were actually fulfilling their tasks. Later on, Curtin University research fellow Caroline Knight talks about outdated concepts such as "presentee-ism" that are hard to break, and why managers and employees need to learn how to trust each other and build empathy. Finally, Bhushan Sethi, global leader of People and Organization at PriceWaterhouseCoopers, tells us how the accounting firm has launched a Trust Leadership Institute to help business leaders figure out a new road map to a more inclusive and empathetic workplace.

    22 min

Trailers

5
out of 5
34 Ratings

About

We dig into the big questions about how work is changing again. Questions about security, how and where we meet now, and what Gen Z can teach the rest of us about the new workplace. So many of us are searching for that sweet spot between working in the office, at home and everywhere in between. Hybrid work brings opportunities to seize, but it also brings challenges to tackle. Our host Melanie Green is learning how we can all thrive in hybrid work - for the long haul. You’ll hear compelling stories and advice from leading experts. Produced by Citrix. Follow along @Citrix

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